T
HE
TONER
CARTRIDGE
MAY
BE
DEFECTIVE
Replace the toner cartridge.
M
AKE
SURE
THE
PAPER
PATH
IS
CLEAR
Paper could be caught between the photoconductor kit and the fuser. Check the paper path around the fuser area.
CAUTION—HOT SURFACE:
The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Clear any paper you see.
T
HERE
MAY
BE
EXCESS
TONER
IN
THE
PAPER
PATH
Contact Customer Support.
Streaked vertical lines
These are possible solutions. Try one or more of the following:
T
HE
TONER
MAY
SMEAR
WHEN
PAPER
IS
FED
FROM
A
SPECIFIC
SOURCE
From Print Properties, the Print dialog, or the printer control panel, select another tray or feeder to feed paper for
the job.
T
HE
TONER
CARTRIDGE
IS
DEFECTIVE
Replace the toner cartridge.
M
AKE
SURE
THE
PAPER
PATH
IS
CLEAR
Paper could be caught between the photoconductor kit and the fuser. Check the paper path around the fuser area.
Warning—Potential Damage:
Do not touch the photoconductor on the underside of the photoconductor kit.
Use the cartridge handle whenever you are holding the cartridge.
CAUTION—HOT SURFACE:
The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Clear any paper you see.
T
HERE
MAY
BE
EXCESS
TONER
IN
THE
PAPER
PATH
Contact Customer Support.
Troubleshooting
124