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Action

Yes

Step 3

Depending on your operating system, open Printing
Preferences or the Print dialog, and then specify the paper type.

Resend the print job.

Did the job print from the correct tray or on the correct paper?

The problem is
solved.

Go to step 4.

Step 4

Check if the trays are not linked.

Resend the print job.

Did the job print from the correct tray or on the correct paper?

The problem is
solved.

Contact

customer

support

Large jobs do not collate

Action

Yes

Step 1

From the Finishing menu on the printer control panel, set
Collate to (1,2,3) (1,2,3).

Resend the print job.

Did the job print and collate correctly?

The problem is
solved.

Go to step 2.

Step 2

From the printer software, set Collate to (1,2,3) (1,2,3).

Note:

Setting Collate to (1,1,1) (2,2,2) in the software overrides

the setting in the Finishing menu.

Resend the print job.

Did the job print and collate correctly?

The problem is
solved.

Go to step 3.

Step 3

Reduce the complexity of the print job by eliminating the number
and size of fonts, the number and complexity of images, and the
number of pages in the job.

Did the job print and collate correctly?

The problem is
solved.

Contact

customer

support

Troubleshooting

179

Содержание C2132

Страница 1: ...C2132 User s Guide June 2017 www lexmark com Machine type s 5027 Model s 639...

Страница 2: ...ting up and using the home screen applications 17 Finding the IP address of the computer 17 Accessing the Embedded Web Server 17 Customizing the home screen 18 Activating the home screen applications...

Страница 3: ...ial and other held jobs 65 Printing information pages 67 Canceling a print job 67 Understanding the printer menus 68 Menus list 68 Supplies menu 69 Paper menu 69 Reports menu 79 Network Ports menu 80...

Страница 4: ...tus 149 Viewing reports 149 Con guring supply noti cations from the Embedded Web Server 150 Modifying con dential print settings 150 Copying printer settings to other printers 151 Restoring factory de...

Страница 5: ...Embedded Web Server does not open 206 Contacting customer support 207 Notices 208 Index 219 Contents 5...

Страница 6: ...AUTION POTENTIAL INJURY This product uses a laser Use of controls or adjustments or performance of procedures other than those speci ed herein may result in hazardous radiation exposure CAUTION POTENT...

Страница 7: ...off as well and unplug any cables going into the printer CAUTION SHOCK HAZARD Make sure that all external connections such as Ethernet and telephone system connections are properly installed in their...

Страница 8: ...twork Caring for and maintaining the printer Troubleshooting and solving problems User s Guide and Quick Reference Guide The guides are available on the Documentation CD Note These guides are also ava...

Страница 9: ...ountries and regions See the printed warranty that came with this printer Selecting a location for the printer CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 lb and requires two...

Страница 10: ...HAZARD Floor mounted con gurations require additional furniture for stability You must use either a printer stand or printer base if you are using multiple input options If you purchased a printer wit...

Страница 11: ...installed on a network then you can use the Embedded Web Server to do the following View the virtual display of the printer control panel Check the status of the printer supplies Con gure supply noti...

Страница 12: ...server then temporarily disable it to load the Web page correctly 2 Open a Web browser and then type the printer IP address in the address eld 3 Press Enter The Embedded Web Server page appears Learn...

Страница 13: ...printer from Sleep mode Pressing the Sleep button or the power switch causes the printer to wake from Hibernate Mode 5 Stop or Cancel button Stop all printer activity 6 Indicator light Check the stat...

Страница 14: ...ns and icons to initiate an action Note Your home screen may vary depending on your home screen customization settings administrative setup and active embedded solutions 2 3 5 6 7 8 4 123 123 123 123...

Страница 15: ...s print jobs saved by user Pro les and Solutions Access pro les and solutions Features Feature Description Attendance message alert If an attendance message affects a function then this icon appears a...

Страница 16: ...ll down 4 Accept button Save a setting 5 Cancel button Cancel an action or a selection Return to the previous screen Touch To Return to the home screen Open a context sensitive Help dialog on the prin...

Страница 17: ...enu select Network 2 Select your connection type and then click Advanced TCP IP 3 Look for the IP address Accessing the Embedded Web Server The Embedded Web Server is the printer Web page that lets yo...

Страница 18: ...en applications Finding information about the home screen applications Your printer comes with preinstalled home screen applications Before you can use these applications you must rst activate and set...

Страница 19: ...then type the printer IP address in the address eld Note View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123...

Страница 20: ...tings Remote Operator Panel Settings 3 Select the Enable check box and then customize the settings 4 Click Submit To use the application click Remote Operator Panel Launch VNC Applet Exporting and imp...

Страница 21: ...the Web browser and then click Apply For multiple applications a Click Settings Import Export b Export or import a con guration le Note When importing a con guration le click Submit to complete the p...

Страница 22: ...tivity and memory capacity by adding optional cards Available internal options Memory cards DDR3 DIMM Flash memory Fonts Firmware Forms Barcode Prescribe IPDS Hard disk This internal option is availab...

Страница 23: ...access cover and then shift to the right to remove it 1 2 3 Locate the appropriate connector on the controller board Warning Potential Damage Controller board electronic components are easily damaged...

Страница 24: ...1 3 2 1 Flash memory or font card connector 2 Printer hard disk connector 3 Memory card connector 4 Reattach the cover 1 2 Additional printer setup 24...

Страница 25: ...plug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Access...

Страница 26: ...h the ridge 2 on the connector 2 1 4 Push the memory card straight into the connector and then push the card toward the controller board wall until it clicks into place 1 2 5 Close the controller boar...

Страница 27: ...o the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electro...

Страница 28: ...e options in the printer driver to make them available for print jobs For more information see Adding available options in the print driver on page 35 Installing a printer hard disk Note This task req...

Страница 29: ...ntroller board electrical components or connectors 1 Access the controller board For more information see Accessing the controller board on page 22 2 Unpack the printer hard disk 3 Remove the screws a...

Страница 30: ...ler board Note The plugs and receptacles are color coded 7 Close the controller board access cover Note When the printer software and any hardware options are installed you may need to manually add th...

Страница 31: ...onic components are easily damaged by static electricity Touch something metal on the printer rst before touching any controller board electronic components or connectors 1 Access the controller board...

Страница 32: ...e electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Install the printer and any optional...

Страница 33: ...ell and unplug any cables going into the printer 1 Unpack the optional tray and the dust cover and then remove all packing material 2 Place the tray near the printer 3 Align the 650 sheet duo tray wit...

Страница 34: ...the dust covers Note When the printer software and any hardware options are installed you may need to manually add the options in the printer driver to make them available for print jobs For more info...

Страница 35: ...ws users 1 Open the printers folder 2 Select the printer you want to update and then do the following For Windows 7 or later select Printer properties For earlier versions select Properties 3 Navigate...

Страница 36: ...k For information on installing the wireless network adapter see the instruction sheet that came with the adapter A Service Set Identi er SSID is a name assigned to a wireless network Wired Equivalent...

Страница 37: ...he automatic setting Check with your system support person if you are not sure which channel to select Security Method There are four basic options for Security Method WEP key If your network uses mor...

Страница 38: ...p Use To Search for networks Show available wireless connections Note This menu shows all broadcast secured or unsecured SSIDs Enter a network name Manually type the SSID Note Make sure to type the co...

Страница 39: ...A wireless network adapter is installed in your printer and working properly For more information see the instruction sheet that came with the wireless network adapter 1 Open a Web browser and then ty...

Страница 40: ...k connection This page also provides important information that aids network printing con guration Printing a menu settings page From the home screen navigate to Reports Menu Settings Page Printing a...

Страница 41: ...size is 215 9 x 359 9 mm 8 5 x 14 17 inches and is loaded only in the multipurpose feeder and manual feeder 1 From the home screen navigate to Paper Menu Universal Setup Units of Measure select a uni...

Страница 42: ...guide at the back of the tray to extend it 2 1 3 Squeeze and then slide the length guide tab to the correct position for the size of the paper being loaded 1 2 Note Use the paper size indicators on t...

Страница 43: ...paper being loaded 2 1 Note Use the paper size indicators on the bottom of the tray to help position the guides 5 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease...

Страница 44: ...ides securely against the edges of the paper 8 Insert the tray 9 From the printer control panel set the paper size and paper type in the Paper menu to match the paper loaded in the tray Note Mixing pa...

Страница 45: ...the multipurpose feeder latch to the left 2 Open the multipurpose feeder 3 Pull the multipurpose feeder extender Note Guide the extender gently so that the multipurpose feeder is fully extended and op...

Страница 46: ...cratch them Flex a stack of envelopes back and forth to loosen them and then fan them Straighten the edges on a level surface Warning Potential Damage Never use envelopes with stamps clasps snaps wind...

Страница 47: ...Paper should lie at in the multipurpose feeder Make sure the paper ts loosely in the multipurpose feeder and is not bent or wrinkled 7 From the printer control panel set the paper size and type in the...

Страница 48: ...the manual feeder only to the point where its leading edge can contact the paper guides Note To achieve the best possible print quality use only high quality media designed for laser printers 3 Adjus...

Страница 49: ...r the tray does not match with that of the other tray 4 Click Submit Warning Potential Damage Paper loaded in the tray should match the paper type name assigned in the printer The temperature of the f...

Страница 50: ...f numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Paper Menu Custom Types 3 Select a cu...

Страница 51: ...Tips on using letterhead Use letterhead designed speci cally for laser printers Print a test page on the letterhead being considered for use before buying large quantities Before loading letterhead e...

Страница 52: ...the top edge entering the printer rst Manual feeder A B C Two sided Faceup Load the sheet with the bottom edge entering the printer rst Multipurpose feeder One sided Facedown Load the sheet with the...

Страница 53: ...ngerprints on the transparencies to prevent print quality problems Before loading transparencies ex fan and straighten the stacks to prevent sheets from sticking together Tips on using envelopes From...

Страница 54: ...sive Before loading labels on the tray ex and fan labels to loosen them Straighten the edges on a level surface Tips on using card stock Card stock is heavy single ply specialty media Many of its vari...

Страница 55: ...int quality and the ability of the printer to feed the paper correctly Leave paper in its original wrapper until it is time to use it This limits the exposure of paper to moisture changes that can deg...

Страница 56: ...rms and letterhead Use grain long for 60 90 g m2 16 24 lb paper Use only forms and letterhead printed using an offset lithographic or engraved printing process Avoid paper with rough or heavily textur...

Страница 57: ...elines to help avoid jams and uneven print quality For best results store paper where the temperature is 21 C 70 F and the relative humidity is 40 percent Most label manufacturers recommend printing i...

Страница 58: ...216 x 330 mm 8 5 x 13 in 1 1 1 1 Statement 140 x 216 mm 5 5 x 8 5 in X X 1 X X 1 The paper source supports paper size without size sensing 2 Universal is only supported in the standard 250and optional...

Страница 59: ...X B5 Envelope 176 x 250 mm 6 9 x 9 8 in X X 1 X X Other Envelope 98 x 162 mm 3 9 x 6 3 in up to 176 x 250 mm 6 9 x 9 8 in X X 1 X X 1 The paper source supports paper size without size sensing 2 Unive...

Страница 60: ...ted multipurpose feeder supports different paper sizes types and weights Labels transparencies envelopes and card stock always print at reduced speed Paper type 250 sheet tray Manual feeder 650 sheet...

Страница 61: ...3 Send the print job Printing in black and white From the home screen navigate to Settings Print Settings Quality Menu Print Mode Black Only Adjusting toner darkness Using the Embedded Web Server 1 O...

Страница 62: ...ent found on each page Frequent color mode switching can result to slower printing if the content of pages is mixed Using the Embedded Web Server 1 Open a Web browser and then type the printer IP addr...

Страница 63: ...ash drive when the printer requires attention such as when a jam has occurred then the printer ignores the ash drive If you insert the ash drive while the printer is processing other print jobs then B...

Страница 64: ...Lexar JumpDrive FireFly 512MB and 1GB SanDisk Cruzer Micro 512MB and 1GB Sony Micro Vault Classic 512MB and 1GB Documents pdf xps Images dcx gif jpeg or jpg bmp pcx tiff or tif png s Printing from a m...

Страница 65: ...ome screen of your mobile device launch a compatible application 2 Select an item to print and then tap the share icon 3 Tap Print and then select the printer 4 Send the print job Printing from a mobi...

Страница 66: ...int jobs for printing at a later time Note The print jobs are held until deleted from the Held Jobs menu Notes Con dential Verify Reserve and Repeat print jobs may be deleted if the printer requires e...

Страница 67: ...ng a print job from the printer control panel 1 From the printer control panel touch Cancel Job or press on the keypad 2 Touch the print job you want to cancel and then touch Delete Selected Jobs Note...

Страница 68: ...es Universal Setup Menu Settings Page Device Statistics Network Setup Page Network x Setup Page Pro les List Print Fonts Print Directory Print Demo Asset Report Active NIC Standard Network or Network...

Страница 69: ...imaging kit Maintenance Kit OK Replace View the status of the maintenance kit Paper menu Default Source menu Use To Default Source Tray x Multipurpose Feeder Manual Paper Manual Envelope Set a default...

Страница 70: ...d Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Specify the type of the paper loaded in each tray Notes Plain Paper is the factory default setting for Tray 1 C...

Страница 71: ...Feeder Size to appear as a menu The multipurpose feeder does not automatically detect the paper size Make sure the paper size is set Multipurpose Feeder Type Plain Paper Card Stock Transparency Recyc...

Страница 72: ...aded Notes Plain Paper is the factory default setting From the Paper menu set Con gure MP to Manual in order for Manual Paper Type to appear as a menu Manual Envelope Size 7 3 4 Envelope 9 Envelope 10...

Страница 73: ...ns are allowed Off indicates that no size substitutions are allowed Setting a size substitution lets the print job continue without Change Paper appearing Paper Texture menu Use To Plain Texture Smoot...

Страница 74: ...te Normal is the factory default setting Letterhead Texture Smooth Normal Rough Specify the relative texture of the letterhead loaded Note Normal is the factory default setting Preprinted Texture Smoo...

Страница 75: ...ansparencies loaded Note Normal is the factory default setting Recycled Weight Light Normal Heavy Specify the relative weight of the recycled paper loaded Note Normal is the factory default setting Gl...

Страница 76: ...e Normal is the factory default setting Colored Weight Light Normal Heavy Specify the relative weight of the colored paper loaded Note Normal is the factory default setting Light Weight Light Specify...

Страница 77: ...x Off Determine and set two sided printing for all print jobs that specify Letterhead as the paper type Preprinted Loading Duplex Off Determine and set two sided printing for all print jobs that speci...

Страница 78: ...Embedded Web Server or MarkVisionTM Professional Notes Paper is the factory default setting for Custom Type x The custom media type must be supported in the selected tray or feeder in order to print...

Страница 79: ...about the status of the supplies and a list of hardware options that are successfully installed Device Statistics Print a report containing printer statistics such as supply information and number of...

Страница 80: ...menu Use To Active NIC Auto list of available network cards Allow the printer to connect to a network Notes Auto is the factory default setting This menu item appears only if an optional network adapt...

Страница 81: ...ory in the printer the size of the other link buffers and whether Resource Save is set to On or Off To increase the maximum size range for the Network Buffer disable or reduce the size of the parallel...

Страница 82: ...ork adapter Energy Efficient Ethernet Enable Disable Reduce power consumption when the printer receives no data from the Ethernet network Note Enable is the factory default setting Network Address UAA...

Страница 83: ...fy the Zero Con guration Networking setting Note Yes is the factory default setting Enable FTP TFTP Yes No Enable the built in FTP server which lets you send les to the printer using File Transfer Pro...

Страница 84: ...tory default setting Wireless menu Note This menu is available only in printers connected to a wireless network or printer models that have a wireless network adapter To access the menu navigate to Ne...

Страница 85: ...rinter models connected to a wired network or when an optional network card is installed To access the menu navigate to any of the following Network Ports Standard Network Standard Network Setup Apple...

Страница 86: ...nter to perform the special processing required for bidirectional communication following the conventions de ned by the NPA protocol Notes Auto is the factory default setting Auto sets the printer to...

Страница 87: ...lable only when the printer is attached to an external print server through the USB port ENA Netmask yyy yyy yyy yyy Set the netmask information for an external print server Note This menu is availabl...

Страница 88: ...e No authentication required is the factory default setting Device Initiated E mail None Use Device SMTP Credentials Specify what credentials will be used when communicating to the SMTP server Notes N...

Страница 89: ...ser off You can choose from 1 to 900 seconds The factory default setting is 30 seconds Remote Login Timeout speci es how long a remote interface remains idle before automatically logging the user off...

Страница 90: ...rently in use by the le system All permanent data on the printer hard disk are preserved such as downloaded fonts macros and held jobs Note This menu appears only when a formatted working printer hard...

Страница 91: ...ed to send logs to the remote syslog server 4 is the factory default setting If the security audit log is activated then the severity value of each event is recorded 4 is the factory default setting S...

Страница 92: ...tory default setting This menu item appears only if a non read only printer hard disk is installed This requirement ensures that stored jobs are not deleted if the printer loses power Print Area Norma...

Страница 93: ...item appears only if an optional ash memory or printer hard disk is installed Resource Save On Off Specify how the printer handles temporary downloads such as fonts and macros stored in the RAM when t...

Страница 94: ...tes Do not show estimates View the supply estimates on the control panel Embedded Web Server menu settings and device statistics reports Note Show estimates is the factory default setting Eco Mode Off...

Страница 95: ...Turkce Cesky Simpli ed Chinese Traditional Chinese Japanese Custom Key x Specify a language and custom key information for the keyboard on the display Paper Sizes US Metric Specify the unit of measur...

Страница 96: ...continued Custom Text x Customize the text to display in the upper corners of the home screen Note You can type up to 32 characters Displayed Information continued Black Toner Cyan Toner Magenta Tone...

Страница 97: ...n Eco Settings Change the icons that appear on the home screen Select from the following options Display Do Not display Date Format MM DD YYYY DD MM YYYY YYYY MM DD Format the printer date Note MM DD...

Страница 98: ...For each alarm type select from the following options Off Single Continuous Note Single is the factory default setting Timeouts Standby Mode Disabled 1 240 Set the time in minutes before the printer...

Страница 99: ...5 Set the printer to end a print job after it has been idle for the speci ed amount of time Notes 90 is the factory default setting When the timer expires any partially printed page still in the print...

Страница 100: ...ss other printer tasks need the memory required to hold the pages Print Recovery Page Protect Off On Set the printer to print the correct output for a page Note Off is the factory default setting Acce...

Страница 101: ...on guration File Export Export con guration les to a ash drive Export Compressed Logs File Export Export the printer compressed logs le to a ash drive Flash Drive menu Use To Copies 1 999 Specify a de...

Страница 102: ...r Off 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up 16 Up Print multiple page images on one side of the paper Notes Off is the factory default setting The number selected is the number of page images that will print...

Страница 103: ...pages are inserted in a print job Note Do Not Print is the factory default setting Print Settings Finishing menu Use To Sides Duplex 1 sided 2 sided Specify whether two sided duplex printing is set a...

Страница 104: ...document Separator Source Tray x Multipurpose Feeder Specify the paper source for the separator sheet Note Tray 1 standard tray is the factory default setting Paper Saver Off 2 Up 3 Up 4 Up 6 Up 9 Up...

Страница 105: ...in color quality CQ Note 4800 CQ is the factory default setting Toner Darkness 1 5 Lighten or darken the printed output Notes 4 is the factory default setting Selecting a smaller number can help cons...

Страница 106: ...toner being used for each color Note 0 is the factory default setting Color Samples sRGB Display sRGB Vivid Display True Black Vivid Off RGB US CMYK Euro CMYK Vivid CMYK Off CMYK Print sample pages fo...

Страница 107: ...S CMYK Euro CMYK Vivid CMYK Off Notes US CMYK is the factory default setting This applies a color conversion table that tries to produce output that matches SWOP color output Euro CMYK is the internat...

Страница 108: ...ar Full Level Off 1 99 Specify the maximum size of the log le before the printer executes the Log Action at Near Full Note 5 is the factory default setting Log Action at Near Full None E mail Current...

Страница 109: ...o cancels the format request Flash memory refers to the memory added by installing a ash memory card in the printer The ash memory option card must not be read write or write protected This menu item...

Страница 110: ...t Print annotations in a PDF Note Do Not Print is the factory default setting PostScript menu Use To Print PS Error On Off Print a page containing the PostScript error Note Off is the factory default...

Страница 111: ...etting 12U PC 850 is the international factory default setting A symbol set is a set of alphabetical and numeric characters punctuation and special symbols Symbol sets support the different languages...

Страница 112: ...e Paper Size and Orientation settings Select the paper size and orientation before setting Lines per Page PCL Emulation Settings A4 Width 198 mm 203 mm Set the printer to print on A4 size paper Notes...

Страница 113: ...ne ignores the Select Paper Feed command This option appears only when it is selected by the PCL 5e interpreter 0 199 allows a custom setting to be assigned Tray Renumber View Factory Defaults MPF Def...

Страница 114: ...ault font for HTML documents Note The Times font is used in HTML documents that do not specify a font Use To Font Size 1 255 pt Set the default font size for HTML documents Notes 12 pt is the factory...

Страница 115: ...on Portrait Landscape Reverse Portrait Reverse Landscape Set the image orientation Note Portrait is the factory default setting Help menu The Help menu consists of a series of Help pages that are stor...

Страница 116: ...pplies Moving Guide Provides instructions for safely moving the printer Connection Guide Provides information about connecting the printer locally USB or to a network Print Defects Guide Provides info...

Страница 117: ...s printing on both sides of the paper and printing multiple pages on one side of a single sheet of paper For information on how you can quickly save paper and energy using one printer setting see Usin...

Страница 118: ...eature Turn off print log features 3 Click Submit Reducing printer noise Enable Quiet Mode to reduce printer noise 1 Open a Web browser and then type the printer IP address in the address eld Notes Vi...

Страница 119: ...eneral Settings 2 Touch Press Sleep Button or Press and Hold Sleep Button 3 Touch Hibernate Setting Hibernate Timeout Hibernate Timeout lets you set the amount of time the printer waits after a print...

Страница 120: ...ing a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings General Settings Schedule Power Modes 3 From the Action menu select the power mode 4 From the Time menu s...

Страница 121: ...ackaging Lexmark continually strives to minimize packaging Less packaging helps to ensure that Lexmark printers are transported in the most efficient and environmentally sensitive manner and that ther...

Страница 122: ...me with your printer or cartridge and use the prepaid shipping label You can also do the following 1 Go to www lexmark com recycle 2 From the Toner Cartridges section select your country or region 3 F...

Страница 123: ...ring simple print jobs Non volatile memory Your printer may use two forms of non volatile memory EEPROM and NAND ash memory Both types are used to store the operating system device settings network in...

Страница 124: ...e completely erased is to physically destroy each hard disk where data is stored Erasing volatile memory The volatile memory RAM installed in your printer requires a power source to retain information...

Страница 125: ...e overwrite is compliant with the DoD 5220 22 M standard for securely erasing data from a hard disk Highly con dential information should be wiped using this method 4 Press the up or down arrow button...

Страница 126: ...re than an hour during which the printer will be unavailable for other user tasks 4 Click Submit Using the printer control panel 1 Turn off the printer 2 Hold down 2 and 6 while turning the printer on...

Страница 127: ...lint and pieces of paper around the printer using a soft brush or vacuum 4 Wipe the outside of the printer with a damp soft lint free cloth Notes Do not use household cleaners or detergents as they ma...

Страница 128: ...test methods and page content Average continuous black or composite CMY declared cartridge yield in accordance with ISO IEC 19798 Ordering supplies Using genuine Lexmark parts and supplies Your Lexmar...

Страница 129: ...s and regions Waste toner bottle C540X75G Storing supplies Choose a cool clean storage area for the printer supplies Store supplies right side up in their original packing until you are ready to use t...

Страница 130: ...ottle 3 Right side cover 4 Front door 1 Unpack the replacement waste toner bottle 2 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a h...

Страница 131: ...top door 1 2 4 Remove the right side cover 1 2 5 Remove the waste toner bottle 1 2 6 Pack the used waste toner bottle For more information see Recycling Lexmark products on page 121 Maintaining the p...

Страница 132: ...the top door 10 Close the front door Replacing a black and color imaging kit 1 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot c...

Страница 133: ...2 Open the top door 1 2 3 Remove the toner cartridges 1 2 Maintaining the printer 133...

Страница 134: ...4 Remove the right side cover 1 2 5 Remove the waste toner bottle 1 2 6 Lift the blue levers on the imaging kit and then pull the imaging kit until it stops 1 1 2 2 Maintaining the printer 134...

Страница 135: ...the imaging kit and the cyan magenta yellow and black developer units Black imaging kit includes the imaging kit and the black developer unit 9 Pack the used imaging kit For more information see Recy...

Страница 136: ...om the developer units 12 Insert the yellow cyan magenta and black developer units into the matching color slots 13 Remove the red packing strip from the imaging kit Warning Potential Damage Do not to...

Страница 137: ...14 Align and then insert the imaging kit 15 Push the blue levers down until the imaging kit is fully seated into place 1 1 2 2 Maintaining the printer 137...

Страница 138: ...16 Insert the waste toner bottle 17 Insert the right side cover Maintaining the printer 138...

Страница 139: ...Warning Potential Damage Damage caused by use of a non Lexmark toner cartridge is not covered under warranty Note Reduced print quality may result from using non Lexmark toner cartridges 1 Slide the r...

Страница 140: ...2 Remove the toner cartridge by lifting the handle and then gently pulling it away from the imaging kit 1 2 3 Unpack the new toner cartridge and then remove its packaging Maintaining the printer 140...

Страница 141: ...disposing For more information see Recycling Lexmark products on page 121 Replacing a developer unit Replace the developer unit when a print quality defect occurs or when damage occurs to the printer...

Страница 142: ...2 Open the top door 1 2 3 Remove the toner cartridges 1 2 Maintaining the printer 142...

Страница 143: ...4 Remove the right side cover 1 2 5 Remove the waste toner bottle 1 2 6 Lift the blue levers on the imaging kit and then pull the imaging kit until it stops 1 1 2 2 Maintaining the printer 143...

Страница 144: ...t the imaging kit Warning Potential Damage Do not touch the underside of the imaging kit This could damage the imaging kit 1 2 8 Remove the used developer unit 9 Gently shake the replacement developer...

Страница 145: ...10 Remove the red shipping cover from the developer unit 11 Insert the developer unit 12 Align and then insert the imaging kit Maintaining the printer 145...

Страница 146: ...13 Push the blue levers down until the imaging kit is fully seated into place 1 1 2 2 14 Insert the waste toner bottle Maintaining the printer 146...

Страница 147: ...n the bag that the replacement developer unit came in before disposing For more information see Recycling Lexmark products on page 121 Moving the printer Before moving the printer CAUTION POTENTIAL IN...

Страница 148: ...er to lift it Warning Potential Damage Damage to the printer caused by improper moving is not covered by the printer warranty Moving the printer to another location The printer and its hardware option...

Страница 149: ...rol panel Checking the printer status You can view paper tray settings the level of toner in the toner cartridges the percentage of life remaining in the maintenance kit and capacity measurements of c...

Страница 150: ...porarily disable it to load the Web page correctly 2 Click Settings Print Settings Supply Noti cations 3 From the drop down menu for each supply select one of the following noti cation options Noti ca...

Страница 151: ...isable it to load the Web page correctly 2 Click the Copy Printer Settings 3 To change the language select a language from the drop down menu and then click Click here to submit language 4 Click Print...

Страница 152: ...Settings General Settings Factory Defaults Restore Now Managing the printer 152...

Страница 153: ...ect loading of paper Incorrect loading of paper Do not load or remove a tray while the printer is printing Do not load too much paper Make sure that the stack height is below the maximum paper ll indi...

Страница 154: ...y hand Do not mix paper sizes weights or types in the same tray Make sure that the paper size and type are set correctly on the computer or printer control panel Store paper according to manufacturer...

Страница 155: ...Note Make sure that all paper fragments are removed Paper jam in the front door Paper jam in the fuser 1 Open the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the ri...

Страница 156: ...Below the fuser In the fuser access door 3 Close the front door Clearing jams 156...

Страница 157: ...r jam in the duplex unit 1 Open the front door 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Close the front door Paper jam in trays 1 Pull out the tray Clearing jams...

Страница 158: ...e Make sure that all paper fragments are removed 3 Insert the tray Paper jam in the manual feeder 1 Remove the tray 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Inse...

Страница 159: ...purpose feeder 1 Remove paper from the multipurpose feeder 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Flex fan and align the paper edges before loading 4 Reload pa...

Страница 160: ...nd then select Finished changing paper on the printer control panel to clear the message and continue printing For non touch screen printer models press to con rm Note Make sure the paper size and typ...

Страница 161: ...he type can be a black imaging kit or a black and color imaging kit You may need to order an imaging kit If necessary select Continue on the printer control panel to clear the message and continue pri...

Страница 162: ...hen the hard disk was installed in a different printer model Note The printer hard disk and the ash drive are supported only in select printer models From the printer control panel select Continue to...

Страница 163: ...ray into the printer Insufficient memory some Held Jobs were deleted 37 The printer deleted some held jobs in order to process current jobs Select Continue to clear the message For non touch screen pr...

Страница 164: ...orrect paper type and size then it prints from the default paper source Cancel the current job Load paper source with paper size Try one or more of the following Load the tray or feeder with the corre...

Страница 165: ...t each page paper loaded or press on the printer control panel to clear the message and continue printing Cancel the current job Load Manual Feeder with paper type paper size Try one or more of the fo...

Страница 166: ...ut 10 seconds and then turn the printer back on Update the network rmware in the printer or print server For more information visit the Lexmark support Web site at http support lexmark com Not enough...

Страница 167: ...e printer control panel touch Continue to clear the message and continue printing For more information visit http support lexmark com or contact customer support Reinstall missing or unresponsive colo...

Страница 168: ...4 xy Note The type can be a black imaging kit or a black and color imaging kit Replace the indicated imaging kit to clear the message and continue printing For more information see the instruction she...

Страница 169: ...the indicated imaging kit and then install a supported one to clear the message Note If you do not have a replacement imaging kit then see the Ordering supplies section of the User s Guide or visit w...

Страница 170: ...Try one or more of the following From the printer control panel touch Prompt for supplies to view all error messages that indicate what supplies are needed to continue processing the current job For...

Страница 171: ...ng For non touch screen printer models press to con rm Solving printer problems Basic printer problems The printer is not responding Action Yes No Step 1 Make sure the printer is turned on Is the prin...

Страница 172: ...xtension cords Is the printer plugged into any surge protectors uninterruptible power supplies or extension cords Connect the printer power cord directly to a properly grounded electrical outlet Go to...

Страница 173: ...printer then wait for about 10 seconds and then turn the printer back on Do Please wait and Ready appear on the printer display The problem is solved Turn off the printer and then contact customer sup...

Страница 174: ...ck to see if the internal option is listed in the Installed Options list Is the internal option listed in the menu settings page Go to step 4 Reinstall the internal option Step 4 Check if the option i...

Страница 175: ...10 seconds and then turn the printer back on b Resend the print job Is the tray working The problem is solved Go to step 3 Step 3 Check if the tray is installed and recognized by the printer Print a m...

Страница 176: ...if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray Check if the paper guides are aligned against the edges of the paper Make sure the paper is belo...

Страница 177: ...n problems An application error has occurred on page 177 An application error has occurred Action Yes No Step 1 Check the system log for relevant details a Open a Web browser and then type the printer...

Страница 178: ...elect Standard Network or Network x and then set SmartSwitch to On b Resend the print job Do incorrect characters print Contact customer support The problem is solved Job prints from the wrong tray or...

Страница 179: ...Finishing menu on the printer control panel set Collate to 1 2 3 1 2 3 b Resend the print job Did the job print and collate correctly The problem is solved Go to step 2 Step 2 a From the printer softw...

Страница 180: ...ge Does the error message still appear Go to step 4 The problem is solved Step 4 Check if the ash drive is supported For more information on tested and approved USB ash drives see Supported ash drives...

Страница 181: ...o print after clearing the message Do the jobs print The problem is solved Go to step 4 Step 4 a Check if the ports USB serial or Ethernet are working and if the cables are securely connected to the c...

Страница 182: ...and the number of pages in the print job and then resend the job Did the job print The problem is solved Go to step 3 Step 3 a Remove held jobs stored in the printer memory b Resend the print job Did...

Страница 183: ...5 mm 3 09 in 95 mm 3 74 in 2 Take note of the distance and then contact customer support or your service representative The problem is solved Tray linking does not work Notes The trays can detect pap...

Страница 184: ...problem is solved Go to step 2 Step 2 a Open the document you want to print in Adobe Acrobat b Click File Print Advanced Print As Image OK OK Do the les print The problem is solved Contact customer su...

Страница 185: ...e printer Go to step 2 Select a font that is supported by the printer Step 2 Check if the fonts installed on the computer are supported by the printer Are the fonts installed on the computer supported...

Страница 186: ...specify the paper size from Printing Preferences or from the Print dialog b Resend the print job Is the page or image clipped Go to step 4 The problem is solved Step 4 a Remove and then reinstall the...

Страница 187: ...y problems Warning Potential Damage Do not touch the underside of the imaging kit This could damage the imaging kit b Resend the print job Did the gray background disappear The problem is solved Conta...

Страница 188: ...on prints Contact customer support The problem is solved Incorrect margins on prints ABCD ABCD ABCD Action Yes No Step 1 a Move the width and length guides in the tray to the correct positions for th...

Страница 189: ...er type and weight match the type and weight of the paper in the tray Go to step 3 Specify the paper type and weight from the tray settings to match the paper loaded in the tray Step 3 a Depending on...

Страница 190: ...step 3 Do one or more of the following Specify the paper size from the tray settings to match the paper loaded in the tray Change the paper loaded in the tray to match the paper size speci ed in the t...

Страница 191: ...nel select Color Adjust b Resend the print job Is the print still too dark Go to step 2 The problem is solved Step 2 a From the Quality menu on the printer control panel reduce the toner darkness Note...

Страница 192: ...tch the paper loaded on the tray Go to step 6 Step 6 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend th...

Страница 193: ...fy the paper type texture and weight from Printing Preferences or from the Print dialog b Resend the print job Is the print still too light Go to step 5 The problem is solved Step 5 Make sure that the...

Страница 194: ...tes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the underside of the imaging kit This could damage the imaging kit 3 Reinstall the imaging kit b R...

Страница 195: ...CD ABCD ABCD ABCD Leading edge Trailing edge Action Yes No Step 1 Check if the paper loaded in the tray has the correct paper type and weight Is paper with the correct paper type and weight loaded in...

Страница 196: ...th and length guides in the tray to the correct positions for the size of the paper loaded b Resend the print job Is the print still skewed Go to step 2 The problem is solved Step 2 a Check if you are...

Страница 197: ...settings Step 3 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do streaked horizontal l...

Страница 198: ...he Paper menu to match the paper loaded in the tray Do the paper texture type and weight match the paper in the tray Go to step 3 Do one or more of the following Specify the paper texture type and wei...

Страница 199: ...aging kit and then resend the print job Do streaked vertical lines appear on prints Contact customer support The problem is solved Transparency print quality is poor Action Yes No Step 1 From the prin...

Страница 200: ...ear from the prints The problem is solved Contact customer support Toner rubs off Leading edge Trailing edge ABC DEF Action Yes No Step 1 From the Paper menu on the printer control panel check the pap...

Страница 201: ...b Resend the print job Do vertical voids appear on prints Go to step 2 The problem is solved Step 2 a From the Paper Menu on the printer control panel check the paper type and paper weight b Resend t...

Страница 202: ...n be printed in various amounts to produce a large range of colors observed in nature For example cyan and yellow can be combined to create green Printing presses inkjet printers and color laser print...

Страница 203: ...d may be applied to all incoming color formats sRGB Display Produces an output that approximates the colors displayed on a computer monitor Note Black toner usage is optimized for printing photographs...

Страница 204: ...inations speci ed in the program through color management The resulting printed color may not be an exact match of the Color Samples pages What are detailed color samples and how do I access them Deta...

Страница 205: ...original le Note The color conversion tables used in Auto Color Correction mode generally approximate the colors of a standard computer monitor However because of technology differences that exist be...

Страница 206: ...b Server open The problem is solved Go to step 2 Step 2 Make sure the printer IP address is correct a View the printer IP address From the TCP IP section in the Network Ports menu By printing a networ...

Страница 207: ...printer b Open a Web browser and then type the printer IP address c Press Enter Does the Embedded Web Server open The problem is solved Go to step 5 Step 5 Temporarily disable the Web proxy servers Pr...

Страница 208: ...product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any ex...

Страница 209: ...used in various application programs and that the printer emulates the functions corresponding to the commands PostScript is a registered trademark of Adobe Systems Incorporated in the United States...

Страница 210: ...icular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to corr...

Страница 211: ...r electronic products in countries of the European Union We encourage the recycling of our products If you have further questions about recycling options visit the Lexmark Web site at www lexmark com...

Страница 212: ...y with Environmental Protection Agency EPA ENERGY STAR requirements as con gured when shipped by Lexmark Temperature information Ambient operating temperature 15 6 to 32 2 C 60 to 90 F Shipping temper...

Страница 213: ...er invisibles lors du retrait des cartouches et du d verrouillage des loquets Eviter toute exposition au rayon laser VAARA N kym t nt lasers teily on varottava kun v rikasetit on poistettu ja lukitus...

Страница 214: ...ing the Sleep Mode Timeout to a low value reduces energy consumption but may increase the response time of the product Setting the Sleep Mode Timeout to a high value maintains a fast response but uses...

Страница 215: ...he ecodesign of energy related products and on the restrictions of use of certain hazardous substances in electrical and electronic equipment The manufacturer of this product is Lexmark International...

Страница 216: ...ervice is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for Suite B Cryptographic Suites for IPSec implemented in t...

Страница 217: ...or exchange is defaced altered in need of a repair not included in warranty service damaged beyond repair or if the product is not free of all legal obligations restrictions liens and encumbrances As...

Страница 218: ...limit set forth in the following paragraph Lexmark s liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages This limitat...

Страница 219: ...ange paper source to paper type paper size 160 checking an unresponsive printer 171 checking status of parts and supplies 127 checking the printer status using the Embedded Web Server 149 checking the...

Страница 220: ...e to nd 125 149 emission notices 210 211 215 encrypting the printer hard disk 126 envelopes loading 45 47 tips on using 53 environmental settings display brightness adjusting 120 Eco Mode 117 Hibernat...

Страница 221: ...r 159 in the standard bin 155 in trays 157 Job Accounting menu 108 K keypad 13 L labels paper tips 54 letterhead loading multipurpose feeder 51 loading trays 51 Lexmark Print using 65 linking trays 49...

Страница 222: ...niversal size setting 41 using recycled 117 paper feed troubleshooting message remains after jam is cleared 177 paper jams avoiding 153 paper jams clearing below the fuser 155 in the duplex unit 155 i...

Страница 223: ...aging kit low 84 xy 161 Type imaging kit nearly low 84 xy 161 Type imaging kit very low x estimated pages remain 84 xy 161 Adjusting color 160 Change paper source to custom string 160 Change paper sou...

Страница 224: ...inting a menu settings page 40 printing a network setup page 40 printing forms 61 printing from a ash drive 63 printing held jobs from a Macintosh computer 66 from Windows 66 printing in black and whi...

Страница 225: ...tterhead 51 toner cartridges ordering 128 recycling 121 replacing 139 toner darkness adjusting 61 Too many ash options installed 58 170 Too many trays attached 58 170 touch screen buttons using 15 tra...

Страница 226: ...nsupported USB hub please remove 162 USB port 13 35 using Hibernate mode 119 using Max Speed and Max Yield 62 using recycled paper 117 using Schedule Power Modes 120 using the Embedded Web Server 11 u...

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