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Troubleshooting tables

Use the troubleshooting tables to find solutions to problems that have identifiable
symptoms.

If you cannot find the problem in these tables, see “Running the diagnostic
programs” on page 168 for information about testing the server.

If you have just added new software or a new optional device and the server is not
working, complete the following steps before using the troubleshooting tables:

1. Check the system-error LED on the operator information panel; if it is lit, check

the LEDs on the system board (see “System-board LEDs” on page 15).

2. Remove the software or device that you just added.

3. Run the diagnostic tests to determine whether the server is running correctly.

4. Reinstall the new software or new device.

CD or DVD drive problems

v

Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.

v

See Chapter 3, “Parts listing, ThinkServer RD120 Machine Types 6444, 6445, 6446, and 6447,” on page 25
to determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).

v

If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.

Symptom

Action

The CD-RW/DVD drive is not
recognized.

1. Make sure that:

v

The IDE channel to which the CD-RW/DVD drive is attached (primary) is
enabled in the Configuration/Setup Utility program.

v

All cables and jumpers are installed correctly.

v

The signal cable and connector are not damaged and the connector pins are
not bent.

v

All damaged parts are repaired or replaced.

v

The correct device driver is installed for the CD-RW/DVD drive.

2. Run the CD-RW/DVD drive diagnostic programs.

3. Reseat the following components:

a. CD-RW/DVD drive

b. IDE/Ultrabay Enhanced (UBE) interposer card cable

4. Replace the components listed in step 3 one at a time, in the order shown,

restarting the server each time.

The CD-RW/DVD drive is not
working correctly.

1. Clean the CD or DVD.

2. Run the CD-RW/DVD drive diagnostic programs.

3. Check the connector and signal cable for bent pins or damage.

4. Replace any damaged parts.

5. Reseat the CD-RW/DVD drive.

6. Replace the CD-RW/DVD drive.

Chapter 5. Diagnostics

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Содержание ThinkServer RD120

Страница 1: ...ThinkServer RD120 server Machine Types 6444 6445 6446 and 6447 Hardware Maintenance Manual ...

Страница 2: ......

Страница 3: ...ThinkServer RD120 server Machine Types 6444 6445 6446 and 6447 Hardware Maintenance Manual ...

Страница 4: ...tion 2007 LENOVO products data computer software and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Admi...

Страница 5: ...mware 17 Configuring the server 17 Using the ThinkServer EasyStartup DVD 18 Using the Configuration Setup Utility program 20 Using the ServeRAID configuration programs 21 Using the RAID configuration programs 21 Chapter 3 Parts listing ThinkServer RD120 Machine Types 6444 6445 6446 and 6447 25 Replaceable server components 25 View 1 26 View 2 35 Power cords 44 Chapter 4 Removing and replacing serv...

Страница 6: ... Installing the operator information panel assembly 102 Removing the power backplane 104 Installing the power backplane 105 Removing the CD DVD media backplane 106 Installing the CD DVD media backplane 107 Installing and removing the hard disk drive backplane 107 Removing and replacing FRUs 112 Removing a microprocessor 112 Installing a microprocessor 113 Removing a heat sink retention module 118 ...

Страница 7: ...e 197 Before you call 197 Using the documentation 197 Getting help and information from the World Wide Web 197 Calling for service 198 Using other services 198 Purchasing additional services 199 Lenovo Taiwan product service 199 Appendix B Notices 201 Trademarks 202 Important notes 202 Waste electrical and electronic equipment WEEE notices 203 Battery return program 204 Electronic emissions notice...

Страница 8: ...vi ThinkServer RD120 server Machine Types 6444 6445 6446 and 6447 Hardware Maintenance Manual ...

Страница 9: ...tteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de sécurité Vor der Installation dieses Produkts die Sicherheitshinweise lesen Prima di installare questo prodotto leggere le Informazioni sulla Sicurezza Les sikkerhetsinformasjonen Safety Information før du installerer dette produktet Antes de instalar este produto leia as Informações sobre Seguran...

Страница 10: ...on the frame can cause serious or fatal electrical shock v Explosive hazards such as a damaged CRT face or a bulging capacitor v Mechanical hazards such as loose or missing hardware To inspect the product for potential unsafe conditions complete the following steps Attention In a dc power environment only trained service personnel other than Lenovo service technicians are authorized to connect or ...

Страница 11: ... that has hazardous voltages v Locate the emergency power off EPO switch disconnecting switch or electrical outlet so that you can turn off the power quickly in the event of an electrical accident v Disconnect all power before you perform a mechanical inspection work near power supplies or remove or install main units Attention In a dc power environment only trained service personnel other than Le...

Страница 12: ... use a tester set the controls correctly and use the approved probe leads and accessories for that tester Stand on a suitable rubber mat to insulate you from grounds such as metal floor strips and equipment frames v Use extreme care when you measure high voltages v To ensure proper grounding of components such as power supplies pumps blowers fans and motor generators do not service these component...

Страница 13: ...and danger statements in this document before you perform the procedures Read any additional safety information that comes with the server or optional device before you install the device Attention The information in this document regarding installing and removing power supplies and connecting and disconnecting power refers to ac power supplies only If the server contains dc power supplies see the...

Страница 14: ...ater or structural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures v Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To Connect To Disconnect 1 Turn e...

Страница 15: ...lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not v Throw or immerse into water v Heat to more than 100 C 212 F v Repair or disassemble Dispose of the battery as required by local ordinances or regulations Safety xiii ...

Страница 16: ...ts or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Lu...

Страница 17: ... power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 Safety xv ...

Страница 18: ...present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Statement 26 CAUTION Do not place any object on top of rack mounted devices xvi ThinkServer RD120 server Machine Types 6444 6445 6446 and 6447 Hardware Maintenance Manual ...

Страница 19: ...e warranty and getting service and assistance see the Warranty and Support Information document The server has two model styles which are based on the size and number of hard disk drive bays v The 3 5 inch models have six 3 5 inch hot swap hard disk drive bays Install only 3 5 inch drives in these models If you intend to install an optional tape drive the tape drive will occupy two of the six 3 5 ...

Страница 20: ...es are available from the Lenovo Web site To check for updated documentation and technical updates complete the following steps Note Changes are made periodically to the Lenovo Web site The actual procedure might vary slightly from what is described in this document 1 Go to http www lenovo com support 2 Enter your product number machine type and model number or select Servers from the Select your ...

Страница 21: ...ferred to as a unit or U A 1 U high device is 1 75 inches tall Notes 1 Power consumption and heat output vary depending on the number and type of optional features that are installed and the power management optional features that are in use 2 The sound levels were measured in controlled acoustical environments according to the procedures specified by the American National Standards Institute ANSI...

Страница 22: ...ne TOE support v One RAID controller active only when a 8k or 8k l SAS controller is installed v One serial port v One serial attached SCSI SAS controller v Seven Universal Serial Bus USB ports two on front and four on rear of server plus one internal v2 0 supporting v1 1 v Two video ports one on front and one on rear of server v One internal serial ATA SATA connector for tape v Support for Remote...

Страница 23: ...d disk drive activity LED green 10 Rack release latch The following illustration shows the controls light emitting diodes LEDs and connectors on the front of the 2 5 inch model server 1 Operator information panel 7 Hard disk drive status LED amber 2 USB 5 connector 8 Rack release latch 3 USB 6 connector 9 CD DVD eject button 4 Video connector 10 CD DVD drive activity LED 5 Tape drive bay 11 Rack r...

Страница 24: ...umentation that comes with each dc power supply v Hard disk drive activity LED When this LED is flashing it indicates that a hard disk drive is in use v System locator LED Use this LED to visually locate the server among other servers v Information LED When this LED is lit it indicates that a noncritical event has occurred An LED on the Easy LED Diagnostics panel is also lit to help isolate the er...

Страница 25: ... 5 Systems management Ethernet connector 15 System error LED 6 Ethernet activity LEDs 16 System locator LED 7 Ethernet link LEDs 17 Power on LED 8 Ethernet connector 1 18 Serial connector 9 USB connector 4 19 SAS connector 10 USB connector 3 20 Power supply 1 Power cord connector ac power supply only Connect the power cord to this connector Attention In a dc power environment only trained service ...

Страница 26: ...ideo connectors on the front and rear of the server can be used simultaneously System error LED When this LED is lit it indicates that a system error has occurred An LED on the Easy LED Diagnostics panel is also lit to help isolate the error System locator LED Use this LED to visually locate the server among other servers Power on LED When this LED is lit and not flashing it indicates that the ser...

Страница 27: ...ors 2 6 Fan connectors 8 2 Remote Supervisor Adapter II SlimLine connector 7 Voltage regulator module connector 3 PCI riser card connector 8 Microprocessor connectors 2 4 ServeRAID SAS connector 9 Battery connector 5 DIMM connectors 12 Note The connectors for fans 7 and 10 are on the power backplane See Power backplane board connectors on page 10 Chapter 1 Introduction 9 ...

Страница 28: ...lowing illustration the PCI riser card assembly is inverted Power backplane board connectors The following illustration shows the internal connectors on the power backplane board 1 Fan 10 connector 3 Fan 7 connector 2 Hard disk drive power connector 4 System board connector 10 ThinkServer RD120 server Machine Types 6444 6445 6446 and 6447 Hardware Maintenance Manual ...

Страница 29: ...rs on the system board 1 Hard disk drive backplane signal J92 7 CD DVD signal J37 2 Power backplane J72 8 CD DVD power J12 3 Tape drive power J100 9 Operator panel J50 4 Front USB J80 10 SATA tape drive signal J102 5 Front video J51 11 IPMB connector 6 Internal USB J82 Chapter 1 Introduction 11 ...

Страница 30: ... illustration shows the external input output connectors on the system board 1 Ethernet USB 2 4 Serial 2 USB 2 5 Systems management Ethernet 3 Video 6 SAS 12 ThinkServer RD120 server Machine Types 6444 6445 6446 and 6447 Hardware Maintenance Manual ...

Страница 31: ...r jumpers on the system board that are not shown in the illustration are reserved See Recovering the BIOS code on page 181 for information about the boot block recovery jumper 1 Boot block recovery jumper J42 2 Switch block SW2 Table 2 on page 14 describes the function of each switch on switch block 2 Chapter 1 Introduction 13 ...

Страница 32: ... DVD for additional information about the power on password 4 Off Force BMC update When this switch is toggled to On it causes an update of BMC firmware from the diskette drive 3 Off Force BMC reset When this switch is toggled to On it forces the BMC to reset 2 Off Reserved 1 Off Clear CMOS When this switch is toggled to On it clears the CMOS data which clears the power on password Notes 1 Before ...

Страница 33: ...ervisor Adapter II SlimLine error LED 5 Power channel error LED 4 10 3 V battery error LED Table 3 System board LEDs LED Description Error LEDs The associated component has failed BMC heartbeat LED This LED flashes to indicate that the BMC baseboard management controller is functioning normally 12 volt power A B C D LEDs If any of these LEDs is lit there is a failure in the associated system board...

Страница 34: ...e following illustration shows the light emitting diodes LEDs on the riser card assembly 1 PCI slot 1 error LED 2 PCI slot 2 error LED 16 ThinkServer RD120 server Machine Types 6444 6445 6446 and 6447 Hardware Maintenance Manual ...

Страница 35: ...v SAS firmware is stored in ROM on the integrated RAID controller on the system board v Major components contain vital product data VPD code You can select to update the VPD code during the BIOS code update procedure Configuring the server The ThinkServer EasyStartup DVD that comes with the server provides programs to help you set up the server and install an operating system The EasyStartup progr...

Страница 36: ...the version you have do the following 1 Insert the ThinkServer EasyStartup DVD and restart the server 2 Advance to the Home screen 3 Click Release notes The release notes feature provides detailed information about the operating systems and server configurations supported by that version of the EasyStartup program 4 Click User Guide The User Guide provides an overview of the various functions prov...

Страница 37: ...es provided by that version of the EasyStartup program v Hardware list This selection displays a list of hardware devices detected by the EasyStartup program v Install operating system This selection displays a series of choices and prompts to collect information required for installation prepares the hard disk for installation and then initiates the installation process using the user provided op...

Страница 38: ...ting system installation instructions from the Lenovo Web site Note Changes are made periodically to the Lenovo Web site The actual procedure might vary slightly from what is described in this document 1 Go to http www lenovo com support 2 Enter your product number machine type and model number or select Servers from the Select your product list 3 Select Servers from the Brand list 4 From Family l...

Страница 39: ...D configuration and associated devices Monitor operation of the RAID controller Consider the following information when using the IBM ServeRAID Configuration Utility program and ServeRAID Manager to configure and manage arrays v The ServeRAID 8k l SAS controller that comes with the server supports only RAID level 0 level 1 and level 10 You can replace it with a ServeRAID 8k SAS controller that sup...

Страница 40: ...ted devices v Monitor the operation of the RAID controller To perform some tasks you can run ServeRAID Manager as an installed program However to configure the RAID controller and perform an initial RAID configuration on the server you must run ServeRAID Manager in Startable CD mode as described in the instructions in this section See the ServeRAID documentation on the ThinkServer Documentation DV...

Страница 41: ...y drives select the drives that you want to group into the array 5 Click the Add selected drives icon to add the drives to the array 6 If you want to configure a hot spare drive complete the following steps a Click the Spares tab b Select the physical drive that you want to designate as the hot spare drive and click the Add selected drives icon 7 Click Next 8 Review the information in the Configur...

Страница 42: ...24 ThinkServer RD120 server Machine Types 6444 6445 6446 and 6447 Hardware Maintenance Manual ...

Страница 43: ...vice customer replaceable unit CRU Replacement of self service CRUs is your responsibility If Lenovo installs a self service CRU at your request you will be charged for the installation v Optional service customer replaceable unit You may install an optional service CRU yourself or request Lenovo to install it at no additional charge under the type of warranty service that is designated for your s...

Страница 44: ...A 12Q 12T 12K 12R 12E 12J 24R2731 3 Filler panel power supply bay all models 24R2735 4 Power backplane all models 24R2733 5 Cage with backplane 2 5 inch drive all models 40K6552 6 Hard disk drive SAS 2 5 inch 146 GB 10K hot swap with tray models 45J9652 6 Hard disk drive SAS 2 5 inch 73 GB 10K hot swap with tray models 45J9654 26 ThinkServer RD120 server Machine Types 6444 6445 6446 and 6447 Hardw...

Страница 45: ...eac models 13U 13G 13A 12G 12M 12A 12Q 12T 12K 12R 12E 12J 39M3563 11 DVD ROM 8 24XDVD models 11G 39M3533 12 Operator information panel assembly all models 43W0626 15 Filler panel tape drive bay all models 41Y8739 16 CD DVD media backplane all models 41Y8735 17 Microprocessor air baffle all models 41Y8727 19 Fan bracket all models 41Y8726 20 Fan 60 mm all models 46C4014 3 5 inch tape carrier all m...

Страница 46: ...odels 40K6591 Slide shipping brackets all models 40K6592 Slide kit screw in all models 41Y8731 DVD drive retention clip all models 41Y8730 DVD drive filler all models 41Y8740 DC power supply some configurations only all models 39Y7191 Mouse optical 3 button optional models 41U3013 Keyboard US models 41A5100 3U SCSI adapter all models 43W4325 IBM ServeRAID 8k I SAS Controller all models 25R8079 RSA...

Страница 47: ... 12Q 12T 12K 12R 12E 12J 13G 14U 14F 14S 14L 14D 14Y 11G 45J9644 9 Hard disk drive SATA 3 5 inch 750 GB 10K hot swap with tray models 45J9646 9 Hard disk drive SATA 3 5 inch 1TB hot swap models 45J9648 9 Hard disk drive SAS 3 5 inch 300 GB 15K hot swap with tray models 45J9660 9 Hard disk drive SAS 450GB 15K 3 5 HS HDD all models 46U2108 10 Filler panel 3 5 inch hard disk drive bay all models 39M4...

Страница 48: ...rive signal all models 42C2378 Cable USB signal optional device all models 39M6781 Cable SCSI tape signal all models 25R0048 Chassis assembly all models 41Y8724 Kit misc all models 41Y8730 Cable management arm kit all models 40K6556 Slide kit toolless all models 40K6591 Slide shipping brackets all models 40K6592 Slide kit screw in all models 41Y8731 DVD drive retention clip all models 41Y8730 DVD ...

Страница 49: ...ard disk drive SATA 3 5 inch 500 GB 10K hot swap with tray models 11U 11F 11S 11L 11D 11Y 11M 11A 11Q 11T 11K 11R 11E 11J 45J9644 9 Hard disk drive SATA 3 5 inch 750 GB 10K hot swap with tray models 45J9646 9 Hard disk drive SATA 3 5 inch 1TB hot swap models 45J9648 9 Hard disk drive SAS 3 5 inch 300 GB 15K hot swap with tray models 45J9660 9 Hard disk drive SAS 450GB 15K 3 5 inch Hot Swap SAS all...

Страница 50: ...s 39M6761 Cable front USB all models 39M6763 Cable hard disk drive signal all models 42C2378 Cable USB signal optional device all models 39M6781 Cable SCSI tape signal all models 25R0048 Chassis assembly all models 41Y8724 Kit misc all models 41Y8730 Cable management arm kit all models 40K6556 Slide kit toolless all models 40K6591 Slide shipping brackets all models 40K6592 Slide kit screw in all m...

Страница 51: ...45J9644 6 Hard disk drive 750GB 3 5 Hot Swap SATA II 750GB 3 5 Hot Swap SATA II models 45J9646 6 Hard disk drive IBM 1TB 7200 SATA 3 5 HS HDD IBM 1TB 7200 SATA 3 5 HS HDD models 45J9648 6 Hard disk drive SAS 2 5 inch 146 GB 10K hot swap with tray models 22G 13G 16G 45J9652 6 Hard disk drive SAS 2 5 inch 73 GB 10K hot swap with tray models 45J9654 6 Hard disk drive 146GB 15K 3 5 Hot Swap SAS 146GB ...

Страница 52: ...rator information panel assembly all models 43W0626 15 Filler panel tape drive bay all models 41Y8739 16 CD DVD media backplane all models 41Y8735 17 Microprocessor air baffle all models part of 41Y8727 19 Fan bracket all models 41Y8726 20 Fan 60 mm all models 46C4014 3 5 inch tape carrier all models 44E8850 System service label all models 41Y8737 CRU FRU label all models 41Y8738 Rack power cable ...

Страница 53: ...els 41Y8731 DVD drive retention clip all models 41Y8730 DVD drive filler all models 41Y8740 DC power supply some configurations only all models 39Y7191 Mouse optical 3 button optional all models 41U3013 Keyboard US all models 41A5100 3U SCSI adapter all models 43W4325 IBM ServeRAID 8k I SAS Controller all models 25R8079 RSA SlimLine PEREGRINECD all models 44T1412 View 2 Chapter 3 Parts listing Thi...

Страница 54: ...models 41Y4278 9 Microprocessor 2 67 GHz dual core 2M models 41Y4279 9 Microprocessor 3 0 GHz dual core 2M models 41Y4280 9 Microprocessor 3 0 GHz dual core 2M models 41Y8905 9 Microprocessor 3 2 GHz dual core 2M models 41Y8904 9 Microprocessor 1 60 GHz quad core 8MB models 43W5174 9 Microprocessor 1 86 GHz quad core 8MB models 43W5175 9 Microprocessor 1 60 GHz quad core 8MB models 43W5915 9 Micro...

Страница 55: ...rocessor Intel Xeon E5440 Quad Core 2 83 GHz 1333 MHz 12 MB L2 cache Processor models 44R5648 9 Microprocessor Intel Xeon E5450 Quad Core 3 0 GHz 1333 MHz 12 MB L2 cache Processor 80 W models 44R5649 9 Microprocessor Dual Core 2 33 GHz 1333 MHz models 42D3788 9 Microprocessor Intel Xeon 2 33GHz 1333MHz models 44R5645 10 Heat sink filler all models 39M6800 11 Heat sink all models 40K7438 13 Low pro...

Страница 56: ...rocessor 2 0 GHz dual core 2M models 41Y4277 9 Microprocessor 2 33 GHz dual core 2M models 41Y4278 9 Microprocessor 2 67 GHz dual core 2M models 41Y4279 9 Microprocessor 3 0 GHz dual core 2M models 41Y4280 9 Microprocessor 3 0 GHz dual core 2M models 41Y8905 9 Microprocessor 3 2 GHz dual core 2M models 41Y8904 9 Microprocessor 1 60 GHz quad core 8MB models 43W5174 9 Microprocessor 1 86 GHz quad co...

Страница 57: ... 1333 MHz 12 MB L2 cache Processor models 44R5647 9 Microprocessor Intel Xeon E5440 Quad Core 2 83 GHz 1333 MHz 12 MB L2 cache Processor models 44R5648 9 Microprocessor Intel Xeon E5450 Quad Core 3 0 GHz 1333 MHz 12 MB L2 cache Processor 80 W models 44R5649 9 Microprocessor Dual Core WDCR2 33GLV models 42D3788 9 Microprocessor 2 33GHz 12 M models 44R5645 10 Heat sink filler all models 39M6800 11 H...

Страница 58: ...M 14A 14Q 14T 14K 14R 14E 14J 46M7131 7 Heat sink retention module all models 39M6783 8 VRM 11 all models 24R2694 9 Microprocessor 1 60 GHz dual core 2M models 11U 11F 11S 11L 11D 11Y 11M 11A 11Q 11T 11K 11R 11E 11J 41Y4275 9 Microprocessor 1 87 GHz dual core 2M models 41Y4276 9 Microprocessor 2 0 GHz dual core 2M models 41Y4277 9 Microprocessor 2 33 GHz dual core 2M models 41Y4278 9 Microprocesso...

Страница 59: ...ocessor Intel Xeon E5420 Quad Core 2 50 GHz 1333 MHz 12 MB L2 cache Processor models 44R5646 9 Microprocessor Intel Xeon E5430 Quad Core 2 66 GHz 1333 MHz 12 MB L2 cache Processor models 14M 14A 14Q 14T 14K 14R 14E 14J 44R5647 9 Microprocessor Intel Xeon E5440 Quad Core 2 83 GHz 1333 MHz 12 MB L2 cache Processor models 44R5648 9 Microprocessor Intel Xeon E5450 Quad Core 3 0 GHz 1333 MHz 12 MB L2 c...

Страница 60: ... 18A 18Q 18T 18H 18K 18R 18E 18J 19G 21U 21F 21S 21L 21D 21Y 21G 21M 21A 21Q 21T 21H 21K 21R 21E 21J 22G 23U 23F 23S 23L 23D 23Y 23M 23A 23Q 23T 23H 23K 23R 23E 23J 24G 24M 24A 24Q 24T 24K 24R 24E 24J 25H 26G 26M 26A 26Q 26T 26K 26J 27G 27M 27A 27Q 27T 27H 27K 27J 11U 11F 11S 11L 11D 11Y 11G 11B 11H 11V 12M 12A 12Q 12T 12K 12R 12E 12J 13G 14U 14F 14S 14L 14D 14Y 14G 14B 14H 14V 15U 15F 15S 15L 15D...

Страница 61: ...cessor Intel Xeon 2 00GHz 1333MHz 12MB models 44R5644 9 Microprocessor Intel Xeon E5420 Quad Core 2 50 GHz 1333 MHz 12 MB L2 cache Processor models 19G 22G 27G 27M 27A 27Q 27T 27H 27K 27J 44R5646 9 Microprocessor Intel Xeon E5430 Quad Core 2 66 GHz 1333 MHz 12 MB L2 cache Processor models 25H 21U 21F 21S 21L 21D 21Y 21G 21M 21A 21Q 21T 21H 21K 21R 21E 21J16G 17U 17F 17S 17L 17D 17Y 17G 17B 17H 17V...

Страница 62: ...rd set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a parallel blade grounding type attachment plug rated 15 amperes 125 volts For units intended to be operated at 230 volts U S use Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a tandem blade...

Страница 63: ...urkmenistan Ukraine Upper Volta Uzbekistan Vanuatu Vietnam Wallis and Futuna Yugoslavia Federal Republic of Zaire models 39M5130 Denmark models 11G 13G 13A 12G 12A 39M5144 Bangladesh Lesotho Macao Maldives Namibia Nepal Pakistan Samoa South Africa Sri Lanka Swaziland Uganda models 11G 13G 13A 12G 12M 39M5151 Abu Dhabi Bahrain Botswana Brunei Darussalam Channel Islands China Hong Kong S A R Cyprus ...

Страница 64: ...uador El Salvador Guam Guatemala Haiti Honduras Jamaica Mexico Micronesia Federal States of Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Thailand Taiwan United States of America Venezuela models 13U 13A 12A 12T 39M5219 Korea Democratic People s Republic of Korea Republic of models 12K 12R 39M5199 Japan models 12E 12J 39M5068 Argentina Paraguay Uruguay models 39M5226 India mo...

Страница 65: ... Poland Portugal Reunion Romania Russian Federation Rwanda Sao Tome and Principe Saudi Arabia Senegal Serbia Slovakia Slovenia Republic of Somalia Spain Suriname Sweden Syrian Arab Republic Tajikistan Tahiti Togo Tunisia Turkey Turkmenistan Ukraine Upper Volta Uzbekistan Vanuatu Vietnam Wallis and Futuna Yugoslavia Federal Republic of Zaire models 39M5130 Denmark models 12G 12A 13G 39M5144 Banglad...

Страница 66: ...9M5081 110 120 V Antigua and Barbuda Aruba Bahamas Barbados Belize Bermuda Bolivia Caicos Islands Canada Cayman Islands Colombia Costa Rica Cuba Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Jamaica Mexico Micronesia Federal States of Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Thailand Taiwan United States of America Venezuela models 12U 12F 12S 12L ...

Страница 67: ...iname Sweden Syrian Arab Republic Tajikistan Tahiti Togo Tunisia Turkey Turkmenistan Ukraine Upper Volta Uzbekistan Vanuatu Vietnam Wallis and Futuna Yugoslavia Federal Republic of Zaire models 39M5130 Denmark models 15G 39M5144 Bangladesh Lesotho Macao Maldives Namibia Nepal Pakistan Samoa South Africa Sri Lanka Swaziland Uganda models 15G 15M 15A 11M 13M 14M 39M5151 Abu Dhabi Bahrain Botswana Br...

Страница 68: ...o Micronesia Federal States of Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Thailand Taiwan United States of America Venezuela models 15U 15F 15S 15L 15D 15A 15T 11U 11F 11S 11L 11D 11A 11T 12U 12F 12S 12L 12D 13A 13T 14A 14T 39M5219 Korea Democratic People s Republic of Korea Republic of models 15K 15R 11K 13K 14K 39M5199 Japan models 15J 1513J 14J 39M5068 Argentina Paragua...

Страница 69: ...uriname Sweden Syrian Arab Republic Tajikistan Tahiti Togo Tunisia Turkey Turkmenistan Ukraine Upper Volta Uzbekistan Vanuatu Vietnam Wallis and Futuna Yugoslavia Federal Republic of Zaire models 19G 21G 22G 24G 26G 27G 11G 13G 14G 16G 39M5130 Denmark models 19G 21G 22G 26G 27G 11G 13G 14G 16G 39M5144 Bangladesh Lesotho Macao Maldives Namibia Nepal Pakistan Samoa South Africa Sri Lanka Swaziland U...

Страница 70: ...uador El Salvador Guam Guatemala Haiti Honduras Jamaica Mexico Micronesia Federal States of Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Thailand Taiwan United States of America Venezuela models 18U 18F 18S 18L 18D 18Y 18A 18T 18H 21U 21F 21S 21L 21D 21Y 21A 21T 23U 23F 23S 23L 23D 23Y 23A 23T 23H 24A 24T 25H 26A 26T 27A 27T 27H 11U 11F 11S 11L 11D 12A 12T 14U 14F 14S 14L 14...

Страница 71: ...l help to ensure that any known issues are addressed and that your server is ready to function at maximum levels of performance You can use the ThinkServer EasyUpdate software if applicable to download the latest firmware updates You can also download firmware updates from the Lenovo Support Web site Note Changes are made periodically to the Lenovo Web site The actual procedure might vary slightly...

Страница 72: ...s that the component can be hot swapped which means that if the server and operating system support hot swap capability you can remove or install the component while the server is running Orange can also indicate touch points on hot swap components See the instructions for removing or installing a specific hot swap component for any additional procedures that you might have to perform before you r...

Страница 73: ...t could fall into the server as you lean over it v Avoid dropping any metallic objects such as paper clips hairpins and screws into the server Handling static sensitive devices Attention Static electricity can damage the server and other electronic devices To avoid damage keep static sensitive devices in their static protective packages until you are ready to install them To reduce the possibility...

Страница 74: ...r memory module PCI adapter battery or other non hot swap optional device turn off the server and all attached devices and disconnect all external cables and power cords Attention In a dc power environment only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply See the documentation that comes with each dc power supp...

Страница 75: ...n up position 3 Insert the bottom tabs of the top cover into the matching slots in the server chassis 4 Press down on the cover release latch 1 to lock the cover in place 5 Slide the server into the rack Removing the microprocessor air baffle When you work with some optional devices you must first remove the microprocessor air baffle to access certain components or connectors on the system board T...

Страница 76: ...rating the server with the air baffle removed might damage server components 5 If you are instructed to return the microprocessor air baffle follow all packaging instructions and use any packaging materials for shipping that are supplied to you Installing the microprocessor air baffle To install the microprocessor air baffle complete the following steps 1 Microprocessor air baffle 2 Finger holes 1...

Страница 77: ...tain components or connectors on the system board To remove the DIMM air baffle complete the following steps 1 DIMM air baffle 3 Finger hole 2 Riser card assembly 4 Release ring 1 Read the safety information that begins on page vii and Installation guidelines on page 53 2 Turn off the server and peripheral devices and disconnect all power cords and external cables Attention In a dc power environme...

Страница 78: ...install a fan it is not necessary to remove the fan bracket assembly See Removing a hot swap fan on page 91 and Installing a hot swap fan on page 92 To remove the fan bracket assembly complete the following steps 1 Fan bracket 3 Fan bracket latches 2 Lever 4 Lever 1 Read the safety information that begins on page vii and Installation guidelines on page 53 2 Turn off the server and peripheral devic...

Страница 79: ... the sides of the chassis 2 Lower the fan bracket assembly into the chassis 3 Push the fan bracket assembly levers toward the rear of the server until they stop pinch the release latches and metal tabs together and push the levers down into place 4 Press down on the lever metal tabs and on the fans to make sure that the fan bracket assembly is fully seated 5 Install the cover see Installing the co...

Страница 80: ...affle into place 5 Install the cover see Installing the cover on page 57 6 Slide the server into the rack 7 Reconnect the external cables then reconnect the power cords and turn on the peripheral devices and the server Attention In a dc power environment only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply See the...

Страница 81: ... devices and disconnect all power cords and external cables Attention In a dc power environment only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply See the documentation that comes with each dc power supply 3 Pull the server out of the rack 4 Remove the cover see Removing the cover on page 56 5 Push the two reten...

Страница 82: ... 3 Install the cover see Installing the cover on page 57 4 Slide the server into the rack 5 Reconnect the external cables then reconnect the power cords and turn on the peripheral devices and the server Attention In a dc power environment only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply See the documentation t...

Страница 83: ... technicians are authorized to connect or disconnect power to the dc power supply See the documentation that comes with each dc power supply 3 Pull the server out of the rack then remove the cover see Removing the cover on page 56 4 If the adapter is on the riser card remove the riser card assembly from the server see Removing the riser card assembly on page 63 5 Disconnect any cables from the ada...

Страница 84: ...S controller go to Installing a ServeRAID SAS controller on page 71 1 PCI slot 1 3 PCI slot 3 2 PCI slot 2 4 PCI slot 4 To install an adapter complete the following steps 1 Expansion slot cover 5 Low profile PCI Express adapter 2 Raiser card assembly 6 Expansion slot cover 3 Expansion slot 1 7 Expansion slot 2 4 Adapter 8 Adapter 66 ThinkServer RD120 server Machine Types 6444 6445 6446 and 6447 Ha...

Страница 85: ...ponents 4 Perform any configuration tasks that are required for the adapter 5 Install the cover see Installing the cover on page 57 6 Slide the server into the rack 7 Reconnect the external cables then reconnect the power cords and turn on the peripheral devices and the server Attention In a dc power environment only trained service personnel other than Lenovo service technicians are authorized to...

Страница 86: ... Adapter II SlimLine out of the retainer bracket 6 Lift the Remote Supervisor Adapter II SlimLine out of the server 7 If you are instructed to return the Remote Supervisor Adapter II SlimLine follow all packaging instructions and use any packaging materials for shipping that are supplied to you Installing a Remote Supervisor Adapter II SlimLine An optional Remote Supervisor Adapter II SlimLine can...

Страница 87: ...cords and turn on the peripheral devices and the server Attention In a dc power environment only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply See the documentation that comes with each dc power supply Restore the backup copy of the configuration to the Remote Supervisor Adapter II SlimLine If you do not have a ...

Страница 88: ...ving a ServeRAID 8k SAS controller the ServeRAID 8k l SAS controller does not have a battery 1 RAID controller 4 Battery mounting tabs 2 Battery cable 5 Battery mounting clips 3 Battery 6 Battery cable connector 6 If the controller is a ServeRAID 8k SAS Controller disconnect the battery from the controller then lift the battery out of the battery mounting clips on the server wall and remove the ba...

Страница 89: ...that the keys on the bottom edge align correctly with the connector 3 Firmly press the ServeRAID SAS controller straight down into the connector by applying pressure on both ends of the controller simultaneously The retaining clips snap into the locked position when the controller is firmly seated in the connector Note If there is a gap between the controller and the retaining clips the controller...

Страница 90: ...few minutes after which the startup process continues This is a one time occurrence Important You must allow the initialization process to be completed If you do not the battery pack will not work and the server might not start The battery comes partially charged at 30 or less of capacity Run the server for 4 to 6 hours to fully charge the controller battery The LED just above the battery on the c...

Страница 91: ...Installing a hard disk drive Locate the documentation that comes with the hard disk drive and follow those instructions in addition to the instructions in this section For information about the type of hard disk drive that the server supports and other information that you must consider when installing a hard disk drive see the User Guide on the ThinkServer Documentation DVD Important Do not insta...

Страница 92: ... Align the drive assembly with the guide rails in the bay c Gently push the drive assembly into the bay until the drive stops d Push the tray handle to the closed locked position 2 Check the hard disk drive status LED to verify that the hard disk drive is operating correctly If the amber hard disk drive status LED for a drive is lit continuously that drive is faulty and must be replaced If the gre...

Страница 93: ...r cords and external cables Attention In a dc power environment only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply See the documentation that comes with each dc power supply 3 Pull the server out of the rack then remove the cover see Removing the cover on page 56 4 Press the release tab 1 down to release the dri...

Страница 94: ...e instructions that come with the drive to set any jumpers or switches 1 Drive retention clip 2 Alignment pins 2 Attach the drive retention clip to the side of the drive 3 Slide the drive into the CD DVD drive bay until the drive clicks into place 4 Install the cover see Installing the cover on page 57 5 Slide the server into the rack 6 Reconnect the external cables then reconnect the power cords ...

Страница 95: ...ly See the documentation that comes with each dc power supply 3 Remove the cover from the server 4 Remove the fan bracket assembly see Removing the fan bracket assembly on page 60 5 Disconnect the tape drive cables from the connectors on the system board 6 Open the tape drive tray release latch 7 Gently pull the drive and cables out of the bay Note On a 3 5 inch model server gently pull the drive ...

Страница 96: ...of the tape drive bay and disconnect the power and signal cables from the tape drive then go to step 7 6 On a 3 5 inch model server detach the SCSI terminator from the top of the CD DVD bay then disconnect the tape power cable and loosen the SCSI signal cable so that you can slide the drive out of the bay a Remove the fan bracket assembly see Removing the fan bracket assembly on page 60 b Disconne...

Страница 97: ...supplied to you Installing an optional tape drive Prepare the drive according to the instructions that come with the drive setting any switches or jumpers then see the appropriate procedure v Installing a SATA tape drive in a 3 5 inch model server v Installing a SATA tape drive in a 2 5 inch model server on page 81 v Installing a SCSI tape drive in a 3 5 inch model server on page 82 v Installing a...

Страница 98: ...tion of the connectors v Signal connector SATA tape drive signal connector J102 v Power connector tape drive power connector J100 The following illustration shows the routing of the SATA tape drive signal cable Important Make sure that the cables avoid any fan connectors 1 SATA tape cable connector 2 SATA tape cable 8 Install the fan bracket assembly 9 Install the cover see Installing the cover on...

Страница 99: ...the server thread the tape drive end of the cables for your tape drive through the rear of the tape drive bay and out the front of the server 5 Connect the cable or cables to the back of the tape drive 6 Push the tape drive assembly into the tape drive bay gently pulling the cables farther into the server as you do so until the tape drive assembly stops 7 Push the tray handle to the closed locked ...

Страница 100: ...personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply See the documentation that comes with each dc power supply Installing a SCSI tape drive in a 3 5 inch model server Install the tape drive in the two bottom left hard disk drive bays See the documentation that comes with the enablement kit for the original tape drive for instructions...

Страница 101: ...bly do so now 2 Remove the fan bracket assembly 3 Gently pull the tape drive SCSI and power cables out the front of the tape drive bay approximately 5 to 8 cm 2 to 3 in 4 Connect the cables to the back of the tape drive 5 Push the tape drive assembly into the bays gently pulling the cables farther into the server as you do so until the tape drive assembly stops 6 Push the tray handle to the closed...

Страница 102: ...CSI signal cable 1 is routed to the supported SCSI adapter that is installed in slot 1 of the PCI X riser card assembly as shown in the following illustration Make sure that the cable passes through the cable clamp 2 Important Make sure that the cables avoid any fan connectors 84 ThinkServer RD120 server Machine Types 6444 6445 6446 and 6447 Hardware Maintenance Manual ...

Страница 103: ... the connector J92 on the system board see System board internal cable connectors on page 11 for the location of the hard disk drive backplane signal connector 12 Reinstall the DIMM air baffle Make sure that it clicks into place You might have to apply extra downward pressure to make sure that it is securely in place 13 Make sure that the SCSI signal cable is connected to the connector on the SCSI...

Страница 104: ...drive in a 2 5 inch model server The tape drive installs in the tape drive bay See the documentation that comes with the tape enablement kit for the original tape drive for instructions for mounting the tape drive on the tape drive tray 1 Signal cable 2 Power cable To install a SCSI tape drive in a 2 5 inch model server complete the following steps 1 If you installed the space filler from the tape...

Страница 105: ...ords and turn on the peripheral devices and the server Attention In a dc power environment only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply See the documentation that comes with each dc power supply Removing a memory module DIMM To remove a DIMM complete the following steps 1 Read the safety information that b...

Страница 106: ...d to you Installing a memory module For information about the types of dual inline memory modules DIMMs that the server supports and other information that you must consider when installing DIMMs see the User s Guide on the IBM System x Documentation CD v The server comes with a minimum of two 512 MB DIMMs installed in slots 1 and 4 When you install additional DIMMs you must install two identical ...

Страница 107: ... sequence Group DIMM connectors 1 1 4 7 and 10 2 2 5 8 and 11 3 3 6 9 and 12 Table 18 Memory mirroring DIMM functions Group Active DIMMs Mirroring DIMMs 1 1 4 7 10 2 2 5 8 11 3 3 6 9 12 v Several online spare memory configurations are supported The online spare DIMM pairs must be the same speed type and the same size as or larger than the largest active DIMM pairs Online spare configurations are s...

Страница 108: ...Ms 2 and 5 3 and 6 7 and 10 8 and 11 Online sparing on branch 0 Online sparing on branch 1 12 1 and 4 largest DIMMs 2 and 5 3 and 6 7 and 10 8 and 11 9 and 12 Online sparing on branch 0 Online sparing on branch 1 Table 20 Online spare DIMM configurations alternative scheme requires BIOS code version 1 04 or later Number of DIMMs DIMM connectors Results 4 7 and 10 largest DIMMs 8 and 11 Online spar...

Страница 109: ...d open the retaining clips remove the DIMM and then reinsert it 5 Repeat steps 1 through 4 until all the new or replacement DIMMs are installed 6 Replace the air baffle over the DIMMs see Installing the DIMM air baffle on page 62 7 Replace the riser card assembly see Installing the riser card assembly on page 64 8 Install the cover see Installing the cover on page 57 9 Slide the server into the ra...

Страница 110: ...w all packaging instructions and use any packaging materials for shipping that are supplied to you Installing a hot swap fan For proper cooling the server requires that five fans be installed for each power supply that is installed The server comes with five replaceable fans If you install a second power supply you must install the complete set of five fans that come with the power supply Importan...

Страница 111: ...alling and removing power supplies and connecting and disconnecting power refers to ac power supplies only If the server contains dc power supplies see the documentation that comes with the dc power supplies In a dc power environment only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply and to install and remove a ...

Страница 112: ...e documentation that comes with each dc power supply 5 Grasp the power supply handle 6 Press the orange release latch down and hold it down 7 Pull the power supply part of the way out of the bay 8 Release the release latch then support the power supply and pull it the rest of the way out of the bay 9 If you are instructed to return the power supply follow all packaging instructions and use any pac...

Страница 113: ...upports a maximum of two hot swap power supplies Important Only the configurations that are shown in the following table are supported The fan numbers are printed on the microprocessor air baffle Installed power supplies Required fans Power supply 1 Fans in locations 3 4 8 9 and 10 Power supplies 1 and 2 All 10 fans Statement 8 CAUTION Never remove the cover on a power supply or any part that has ...

Страница 114: ...upply filler release lever Attention During normal operation each power supply bay must have either a power supply or power supply blank installed for proper cooling 96 ThinkServer RD120 server Machine Types 6444 6445 6446 and 6447 Hardware Maintenance Manual ...

Страница 115: ...ply to the power cord connector on the power supply Attention The information in this document regarding installing and removing power supplies and connecting and disconnecting power refers to ac power supplies only If the server contains dc power supplies see the documentation that comes with the dc power supplies In a dc power environment only trained service personnel other than Lenovo service ...

Страница 116: ...lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not v Throw or immerse into water v Heat to more than 100 C 212 F v Repair or disassemble Dispose of the battery as required by local ordinances or regulations To remove the battery complete the following steps 1 Read th...

Страница 117: ...tery return program on page 204 for more information Installing the battery The following notes describe information that you must consider when replacing the battery in the server v After you replace the battery you must reconfigure the server and reset the system date and time v To avoid possible danger read and follow the following safety statement Chapter 4 Removing and replacing server compon...

Страница 118: ...stall the replacement battery complete the following steps 1 Follow any special handling and installation instructions that come with the replacement battery 2 Insert the new battery a Hold the battery in a vertical orientation so that the smaller side is facing the housing b Place the battery into its socket and press the battery toward the housing until it snaps into place 3 Reinstall any adapte...

Страница 119: ... power cord of the server to an electrical outlet before the power control button becomes active 9 Start the Configuration Setup Utility program and reset the configuration v Set the system date and time v Set the power on password v Reconfigure the server See Using the Configuration Setup Utility program on page 20 for details Removing and replacing Optional service CRUs You may install an option...

Страница 120: ...he operator information panel ribbon cable from the system board 6 Separate the hook and loop fastener that holds the ribbon cable to the panel housing 7 Slide the operator information panel release latch to the left and pull the panel out of the server as far as it will go 8 Reach inside the server and press the release tabs then pull the panel away from the rails and carefully pull the ribbon ca...

Страница 121: ...ee System board internal cable connectors on page 11 for the location of the connector 2 Slide the panel into the server until it clicks into place 3 Inside the server secure the ribbon cable to the top of the panel enclosure using the hook and loop fastener 4 Install the cover see Installing the cover on page 57 5 Slide the server into the rack 6 Reconnect the external cables then reconnect the p...

Страница 122: ...ment only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply See the documentation that comes with each dc power supply 3 Remove the cover see Removing the cover on page 56 4 Remove the power supplies from the power supply bays see Removing a hot swap power supply on page 93 Attention In a dc power environment only t...

Страница 123: ...ne to the power backplane 4 Install the fan bracket assembly see Installing the fan bracket assembly on page 61 5 Install the cover see Installing the cover on page 57 6 Install the power supplies into the power supply bays see Installing a hot swap power supply on page 95 Attention In a dc power environment only trained service personnel other than Lenovo service technicians are authorized to con...

Страница 124: ...cover on page 56 4 Remove the fan bracket assembly see Removing the fan bracket assembly on page 60 5 Disconnect the operator information panel cable from the system board 6 Release the CD RW DVD drive and pull it out of the bay slightly see Removing a CD RW DVD drive on page 75 7 Disconnect the CD DVD power and signal cables from the connectors on the media backplane 8 Remove the two screws that ...

Страница 125: ...fan bracket assembly on page 61 7 Install the cover see Installing the cover on page 57 8 Slide the server into the rack 9 Reconnect the external cables then reconnect the power cords and turn on the peripheral devices and the server Attention In a dc power environment only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power...

Страница 126: ...power supply See the documentation that comes with each dc power supply 3 Remove the server from the rack and place it on a flat static protective surface 4 Pull the hard disk drives out of the server slightly to disengage them from the backplane 5 Remove the cover see Removing the cover on page 56 6 Remove the fan bracket assembly see Removing the fan bracket assembly on page 60 7 Disconnect the ...

Страница 127: ... that the release latches hold the backplane securely in place 4 Connect the power and signal cables to the backplane 5 Replace the fan bracket assembly see Installing the fan bracket assembly on page 61 6 Install the cover see Installing the cover on page 57 7 Slide the server into the rack 8 Insert the hard disk drives into the bays 9 Reconnect the external cables then reconnect the power cords ...

Страница 128: ... each dc power supply 3 Remove the server from the rack and place it on a flat static protective surface 4 Remove the cover see Removing the cover on page 56 5 Pull the hard disk drives out of the server slightly to disengage them from the backplane 6 Remove the fan bracket assembly see Removing the fan bracket assembly on page 60 7 Disconnect the backplane cables 8 Press the large blue release ta...

Страница 129: ...the backplane 4 Replace the fan bracket assembly see Installing the fan bracket assembly on page 61 5 Install the cover see Installing the cover on page 57 6 Slide the server into the rack 7 Insert the hard disk drives into the bays 8 Reconnect the external cables then reconnect the power cords and turn on the peripheral devices and the server Attention In a dc power environment only trained servi...

Страница 130: ... socket To remove a microprocessor complete the following steps 1 Read the safety information that begins on page vii and Installation guidelines on page 53 2 Turn off the server and peripheral devices and disconnect the power cord and all external cables Attention In a dc power environment only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect...

Страница 131: ...he User Guide on the ThinkServer Documentation DVD Important Dual core and quad core microprocessors are not interchangeable and cannot be used in the same server For example if the server has a dual core microprocessor you cannot install a quad core microprocessor as the second microprocessor Use the Configuration Setup Utility program to determine the type and speed of the microprocessor that is...

Страница 132: ...t sink from another microprocessor the thermal grease distribution might be different and might affect conductivity To install a new or replacement microprocessor complete the following steps The following illustration shows how to install microprocessor 2 on the system board A VRM is required only if microprocessor 2 is installed Note For simplicity certain components are not shown in this illust...

Страница 133: ...ake sure that the retaining clips are in the locked position when the VRM is firmly seated in the connector 2 Touch the static protective package containing the microprocessor to any unpainted metal surface on the server Then remove the microprocessor from the package 3 Remove the protective dust cover tape or label from the surface of the microprocessor socket if present 4 Rotate the microprocess...

Страница 134: ...n carefully place the microprocessor on the socket Close the microprocessor bracket frame Note The microprocessor fits only one way on the socket 6 Carefully close the microprocessor release lever to secure the microprocessor in the socket 7 Install a heat sink on the microprocessor Attention Do not touch the thermal grease 1 on the bottom of the heat sink 2 or set down the heat sink after you rem...

Страница 135: ...baffle see Installing the microprocessor air baffle on page 58 9 Install the cover see Installing the cover on page 57 10 Slide the server into the rack 11 Reconnect the external cables then reconnect the power cords and turn on the peripheral devices and the server Attention In a dc power environment only trained service personnel other than Lenovo service technicians are authorized to connect or...

Страница 136: ...icroprocessor for reinstallation 4 Remove the microprocessor air baffle see Removing the microprocessor air baffle on page 57 then remove the heat sinks and microprocessors see Removing a microprocessor on page 112 5 Remove the eight screws that secure the heat sink retention module to the system board then lift the heat sink retention module from the system board 6 If you are instructed to return...

Страница 137: ... the rack 6 Reconnect the external cables then reconnect the power cords and turn on the peripheral devices and the server Attention In a dc power environment only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply See the documentation that comes with each dc power supply Removing the system board and shuttle The sy...

Страница 138: ...update the server with the latest firmware or restore the pre existing firmware that the customer provides on a diskette or CD image Make sure that you have the latest firmware or a copy of the pre existing firmware before you proceed 4 Remove the air baffles see Removing the microprocessor air baffle on page 57 5 Remove the following components and place them on a static protective surface for re...

Страница 139: ...n Contact with any surface can compromise the thermal grease and the microprocessor socket a mismatch between the microprocessor and its original heat sink can require the installation of a new heat sink instead 10 Remove the VRM and each microprocessor heat sink and microprocessor then place them on a static protective surface for reinstallation see Removing a microprocessor on page 112 11 Slide ...

Страница 140: ...ed service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply See the documentation that comes with each dc power supply 4 Reconnect to the system board the cables that you disconnected in step 7 of Removing the system board and shuttle on page 119 5 Install the VRM and each microprocessor with its matching heat sink see Installing ...

Страница 141: ...move the center bracket complete the following steps 1 3 5 inch cage divider 1 Read the safety information that begins on page vii and Installation guidelines on page 53 2 Turn off the server and peripheral devices and disconnect the power cord and all external cables Attention In a dc power environment only trained service personnel other than Lenovo service technicians are authorized to connect ...

Страница 142: ...bay area and push the center bracket into the server 2 Install the top and bottom screws that hold the center bracket in place 3 Install the hard disk drive backplane see Installing the 3 5 inch drive hard disk drive backplane on page 109 4 Install the fan bracket assembly see Installing the fan bracket assembly on page 61 5 Install the cover see Installing the cover on page 57 6 Slide the server ...

Страница 143: ...ponents of the server The diagnostic programs are in read only memory on the server See Diagnostic programs messages and error codes on page 168 for more information POST When you turn on the server it performs a series of tests to check the operation of the server components and some optional devices in the server This series of tests is called the power on self test or POST If a power on passwor...

Страница 144: ...hat step must be performed only by a trained service technician Beep code Description Action 1 1 2 Microprocessor register test failed 1 Reseat the following components one at a time in the order shown restarting the server each time v Trained service technician only Microprocessor 2 if installed v Trained service technician only Microprocessor 1 2 Replace the following components one at a time in...

Страница 145: ...oard 1 3 1 1st 64K RAM test failed 1 Reseat the DIMMs 2 Replace the lowest numbered pair of DIMMs with an identical known good pair of DIMMs then restart the server If the beep code error remains go to 3b Return one DIMM at a time from the failed pair to its connector restarting the server after each DIMM to identify the failed DIMM 3 Replace the following components one at a time in the order sho...

Страница 146: ...rs on page 13 for information about how to clear CMOS memory 3 Replace the following components one at a time in the order shown restarting the server each time a Battery b Trained service technician only System board 2 3 1 Screen initialization failed Trained service technician only Replace the system board 2 3 2 Screen memory failed Trained service technician only Replace the system board 2 3 3 ...

Страница 147: ... failed Trained service technician only Replace the system board 3 2 3 Math coprocessor test failed 1 Trained service technician only Reseat the microprocessors 2 Trained service technician only Remove microprocessor 2 and its VRM and restart the server v If no beep code occurs microprocessor 2 might have failed replace the microprocessor v If the beep code remains remove microprocessor 1 and inst...

Страница 148: ...hat comes with each dc power supply 1 Disconnect the server power cord from the outlet and wait 30 seconds then reconnect the power cord and restart the server 2 Reseat the following components one at a time in the order shown a DIMMs b Hard disk drive backplane c Power supply Attention In a dc power environment only trained service personnel other than Lenovo service technicians are authorized to...

Страница 149: ...fault configuration the memory connector or bank of connectors enabled 2 Replace the following components one at a time in the order shown restarting the server each time a DIMMs b Trained service technician only System board 4 4 4 Optional system management adapter not installed in Remote Supervisor Adapter II SlimLine connector or not functioning correctly 1 Make sure that the Remote Supervisor ...

Страница 150: ...th the primary bank of DIMMs return one bank of DIMMs to the server at a time restarting the server each time until the beep code error returns c Replace one pair of DIMMs at a time in the failing bank with an identical pair of known good DIMMs restarting the server after each pair until the beep code error returns d Replace one DIMM at a time in the failing pair with an identical known good DIMM ...

Страница 151: ...essor 2 might have failed replace the microprocessor v If the beep code remains remove microprocessor 1 and install microprocessor 2 in the connector for microprocessor 1 then restart the server If no beep code occurs microprocessor 1 might have failed replace the microprocessor 3 Replace the following components one at a time in the order shown restarting the server each time v Trained service te...

Страница 152: ...estarting the server each time v Video adapter if installed v Trained service technician only System board One long and three short beeps Problem with the monitor or video controller 1 Reseat the following components one at a time in the order shown restarting the server each time a Monitor cable b Optional video adapter if installed 2 Replace the following components one at a time in the order sh...

Страница 153: ...up Utility program and select Start Options then set Power On Status to Enable 2 Check the operator information panel cable for damage 3 Reseat the operator information panel cable 4 Trained service technician only Replace the system board No beeps occur and there is no video Unknown problem See Solving undetermined problems on page 194 No beep occurs and the power supply ac LED is off Possible po...

Страница 154: ...ogram the menu choices are described in the User Guide When you are troubleshooting an error be sure to clear the BMC system event log so that you can find current errors more easily Entries that are written to the BMC system event log during the early phase of POST show an incorrect date and time as the default time stamp however the date and time are corrected as POST continues Each system event...

Страница 155: ...log complete the following steps 1 If the server is running turn off the server and all attached devices 2 Turn on all attached devices then turn on the server 3 When the prompt F2 for Diagnostics appears press F2 If you have set both a power on password and an administrator password you must type the administrator password to run the diagnostic programs 4 From the top of the screen select Hardwar...

Страница 156: ...rver 2 Update the system firmware to the latest level see Updating the firmware on page 17 3 Reseat the following components one at a time in the order shown restarting the server each time a Battery b Trained service technician only Microprocessor 4 Replace the following components one at a time in the order shown restarting the server each time a Battery b Trained service technician only Micropr...

Страница 157: ... Configuration Setup Utility program select Load Default Settings and save the settings 2 Reseat the following components one at a time in the order shown restarting the server each time a Battery b Failing device if the device is a FRU then it must be reseated by a trained service technician only 3 Replace the following components one at a time in the order shown restarting the server each time a...

Страница 158: ...efault Settings and save the settings 2 Reseat the battery 3 Clear CMOS memory See System board switches and jumpers on page 13 for information about how to clear CMOS memory 4 Replace the following components one at a time in the order shown restarting the server each time a Battery b Trained service technician only System board 187 VPD serial number not set 1 Run the Configuration Setup Utility ...

Страница 159: ...oard controller error 1 Reseat the keyboard cable in the USB connector 2 Replace the following components one at a time in the order shown restarting the server each time a Keyboard b Trained service technician only System board 1600 Service processor not functioning 1 Reseat the optional Remote Supervisor Adapter II SlimLine 2 Replace the optional Remote Supervisor Adapter II SlimLine 178x Fixed ...

Страница 160: ...evice ROM code 2 Run the Configuration Setup Utility program select Startup Options and change the boot sequence to change the load order of the optional device ROM code 3 Run the Configuration Setup Utility program and disable some other resources if their functions are not being used to make more space available v Select Startup Options then Planar Ethernet PXE DHCP to disable the onboard Ethern...

Страница 161: ... restarting the server each time a Cable from hard disk drive backplane to system board b Hard disk drive c Hard disk drive backplane d Trained service technician only System board 8603 Pointing device error 1 Reseat the pointing device 2 Replace the following components one at a time in the order shown restarting the server each time a Pointing device b Trained service technician only System boar...

Страница 162: ...d disk drive boot sector error 1 Reseat the following components a Hard disk drive b Hard disk drive backplane cable 2 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive backplane cable b Hard disk drive c Hard disk drive backplane d Trained service technician only System board I9990305 Operating system not found Run the Configuratio...

Страница 163: ... programs you must determine whether the failing server is part of a shared hard disk drive cluster two or more servers sharing external storage devices If it is part of a cluster you can run all diagnostic programs except the ones that test the storage unit that is a hard disk drive in the storage unit or the storage adapter that is attached to the storage unit The failing server might be part of...

Страница 164: ...les on page 147 i Check the system error LED on the operator information panel If it is flashing check the LEDs on the system board see System board LEDs on page 15 j Check for the following results v Successful completion of POST see POST on page 125 for more information v Successful completion of startup 2 Did more than one beep sound Note A single beep indicates successful completion of POST an...

Страница 165: ...s are customer replaceable units CRU and which components are field replaceable units FRU v If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action The CD RW DVD drive is not recognized 1 Make sure that v The IDE channel to which the CD RW DVD drive is attached primary is enabled in the Configuration Setup Uti...

Страница 166: ...he part must be replaced by a trained service technician Hard disk drive problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved v See Chapter 3 Parts listing ThinkServer RD120 Machine Types 6444 6445 6446 and 6447 on page 25 to determine which components are customer replaceable units CRU and which components are field replace...

Страница 167: ...rheat and shut down 2 Check the system event error log or BMC system event log see Error logs on page 136 3 See Solving undetermined problems on page 194 The server resets restarts occasionally 1 If the reset occurs during POST and the POST watchdog timer is enabled click Advanced Setup Baseboard Management Controller BMC Setting BMC Post Watchdog in the Configuration Setup Utility program to see ...

Страница 168: ...rned on 4 Move the keyboard cable to a different USB connector 5 Replace the following components one at a time in the order shown restarting the server each time a Keyboard b Only if the problem occurred with a front USB connector Internal USB cable c Trained service technician only System board The USB mouse or USB pointing device does not work 1 Make sure that v The mouse is compatible with the...

Страница 169: ...ement interrupt SMI replace the DIMM v If a DIMM was disabled by the user or by POST run the Configuration Setup Utility program and enable the DIMM 3 Run memory diagnostics see Running the diagnostic programs on page 168 4 Make sure that there is no memory mismatch when the server is at the minimum memory configuration two 512 MB DIMMs 5 Add one pair of DIMMs at a time making sure that the DIMMs ...

Страница 170: ...t the following components a Trained service technician only Microprocessors b VRM if microprocessor 2 is installed 4 Trained service technician only Remove microprocessor 2 and restart the server v If no beep code occurs microprocessor 2 might have failed replace the microprocessor v If the beep code remains remove microprocessor 1 and install microprocessor 2 in the connector for microprocessor ...

Страница 171: ...v The server is turned on If there is no power to the server see Power problems on page 155 v The monitor cables are connected correctly v The monitor is turned on and the brightness and contrast controls are adjusted correctly v No beep codes sound when the server is turned on Important In some memory configurations the 3 3 3 beep code might sound during POST followed by a blank monitor screen If...

Страница 172: ...ng a color monitor while it is turned on might cause screen discoloration Move the device and the monitor at least 305 mm 12 in apart and turn on the monitor Notes a To prevent diskette drive read write errors make sure that the distance between the monitor and any external diskette drive is at least 76 mm 3 in b Non Lenovo monitor cables might cause unpredictable problems 2 Reseat the following c...

Страница 173: ...comes with each dc power supply v You updated the configuration information in the Configuration Setup Utility program Whenever memory or any other device is changed you must update the configuration 2 Reseat the device that you just installed 3 Replace the device that you just installed A Lenovo optional device that used to work does not work now 1 Make sure that all of the hardware and cable con...

Страница 174: ...c power environment only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply See the documentation that comes with each dc power supply a Disconnect the server power cords b Reseat the operator information panel assembly cable c Reconnect the power cords d Press the power control button to restart the server If the bu...

Страница 175: ...the server If the OVER SPEC and power channel LEDs are still lit see the actions for 12 v critical overvoltage fault in System event error log messages on page 184 3 Test the IDE CD DVD cable and drive a Reinstall the IDE CD DVD cable then restart the server b If the OVER SPEC and power channel LEDs are still off replace the CD RW DVD drive 4 Reinstall the remaining components listed in step 1 one...

Страница 176: ... for 20 seconds then reconnect the power cord and restart the server Attention In a dc power environment only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply See the documentation that comes with each dc power supply 4 If the problem remains suspect the system board The server unexpectedly shuts down and the LEDs ...

Страница 177: ...h they are listed in the Action column until the problem is solved v See Chapter 3 Parts listing ThinkServer RD120 Machine Types 6444 6445 6446 and 6447 on page 25 to determine which components are customer replaceable units CRU and which components are field replaceable units FRU v If an action step is preceded by Trained service technician only that step must be performed only by a trained servi...

Страница 178: ...ng ThinkServer RD120 Machine Types 6444 6445 6446 and 6447 on page 25 to determine which components are customer replaceable units CRU and which components are field replaceable units FRU v If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action You suspect a software problem 1 To determine whether the problem...

Страница 179: ...r Video problems See Monitor problems on page 152 Easy LED Diagnostics Easy LED Diagnostics is a system of LEDs on various external and internal components of the server When an error occurs LEDs are lit throughout the server By viewing the LEDs in a particular order you can often identify the source of the error When LEDs are lit to indicate an error they remain lit when the server is turned off ...

Страница 180: ...RR Light Path Diagnostics RAID BRD Note any LEDs that are lit and then push the Easy LED Diagnostics panel back into the server Look at the system service label on the top of the server which gives an overview of internal components that correspond to the LEDs on the Easy LED Diagnostics panel This information and the information in Easy LED Diagnostics on page 164 can often provide enough informa...

Страница 181: ...ervisor Adapter II SlimLine error LED 5 Power channel error LED 4 10 3 V battery error LED Power channel error LEDs indicate an overcurrent condition Table 21 on page 193 identifies the components associated with each power channel and the order in which to troubleshoot the components The following illustration shows the LEDs on the riser card Chapter 5 Diagnostics 163 ...

Страница 182: ... BMC system event log for additional information before replacing a FRU LED Problem Action None but the System Error LED is lit An error has occurred and cannot be diagnosed or the Advanced System Management ASM processor on the Remote Supervisor Adapter II SlimLine has failed The error is not represented by a diagnostics LED Use the Configuration Setup utility program to check the system error lo...

Страница 183: ...about installing a microprocessor 2 Make sure that a ServeRAID 8k or 8k l SAS controller is installed and correctly seated Make sure that the battery for the ServeRAID 8k SAS controller is installed correctly 3 If the problem remains replace the microprocessor trained service technician only VRM An error occurred on the microprocessor voltage regulator module VRM Replace the VRM If the problem rem...

Страница 184: ...ED on the fan body TEMP The system temperature has exceeded a threshold level A failing fan can cause the TEMP LED to be lit v Determine whether a fan has failed If it has replace it v Make sure that the room temperature is not too high See Features and specifications on page 3 for temperature information v Make sure that the air vents are not blocked BRD An error has occurred on the system board ...

Страница 185: ...s of the power supply LEDs Attention In a dc power environment see the documentation that comes with the dc power supply for information about the power supply LEDs 1 AC power LED 2 DC power LED The following table describes the problems that are indicated by various combinations of the ac power supply LEDs and the power on LED on the operator information panel and suggested actions to correct the...

Страница 186: ...des The diagnostic programs are the primary method of testing the major components of the server As you run the diagnostic programs text messages and error codes are displayed on the screen and are saved in the test log A diagnostic text message or error code indicates that a problem has been detected to determine what action you should take as a result of a message or error code see the table in ...

Страница 187: ... remains replace the component that was being tested when the server stopped The keyboard and mouse pointing device tests assume that a keyboard and mouse are attached to the server If no mouse is attached to the server you cannot use the Next Cat and Prev Cat buttons to select categories All other mouse selectable functions are available through function keys You can use the regular keyboard test...

Страница 188: ...odes x can be any numeral or letter However if the three digit number in the central position of the code is 000 195 or 197 do not replace a CRU or FRU These numbers appearing in the central position of the code have the following meanings 000 The server passed the test Do not replace a CRU or FRU 195 The Esc key was pressed to end the test Do not replace a CRU or FRU 197 This is a warning error b...

Страница 189: ...rt test Trained service technician only Replace the system board 015 xxx 001 USB interface not found board damaged Trained service technician only Replace the system board 015 xxx 015 Failed USB external loopback test 1 Make sure that the port is not disabled 2 Check the loopback plug that is connected to the externalized USB port reseat or replace it if necessary 3 Check the cable from the extern...

Страница 190: ...01 Adapter NVSRAM Test Error 1 Update the ServeRAID SAS controller firmware 2 Reseat the ServeRAID SAS controller 3 Replace the ServeRAID SAS controller 035 289 001 Adapter Cache Test Error 1 Update the ServeRAID SAS controller firmware 2 Reseat the ServeRAID SAS controller 3 Replace the ServeRAID SAS controller 035 292 001 Adapter Parameter Set Error 1 Update the ServeRAID SAS controller firmware...

Страница 191: ...Attention In a dc power environment only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply See the documentation that comes with each dc power supply 5 Reseat the Remote Supervisor Adapter II SlimLine 6 Replace the Remote Supervisor Adapter II SlimLine 166 060 000 System Management Failed Unable to communicate with ...

Страница 192: ...er than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply See the documentation that comes with each dc power supply 5 Reseat the Remote Supervisor Adapter II SlimLine 6 Replace the Remote Supervisor Adapter II SlimLine 166 198 000 System Management Aborted 1 Run the diagnostic test again 2 Correct other error conditions including failed system managem...

Страница 193: ...onnect power to the dc power supply See the documentation that comes with each dc power supply 2 Reseat the Remote Supervisor Adapter II SlimLine 3 Replace the Remote Supervisor Adapter II SlimLine 166 342 000 System Management Failed Remote Supervisor Adapter II SlimLine BIST indicates failed tests 1 Update the firmware for BIOS and the Remote Supervisor Adapter II SlimLine to the latest levels 2...

Страница 194: ...with each dc power supply 2 Update the BMC firmware to the latest level 3 Reseat the power backplane 4 Replace the following components one at a time in the order shown restarting the server each time a Power backplane b Trained service technician only System board 166 406 001 System Management Failed BMC indicates failure in I2 C bus test 1 Disconnect all power cords and external cables from the ...

Страница 195: ... disconnect power to the dc power supply See the documentation that comes with each dc power supply 2 Update the BMC firmware to the latest level 3 Reseat the operator information panel cable 4 Replace the following components one at a time in the order shown restarting the server each time a Operator information panel assembly b Trained service technician only System board 166 nnn 001 System Mana...

Страница 196: ...ocumentation that comes with each dc power supply 2 Update the BMC firmware to the latest level 3 Reseat the power backplane 4 Replace the following components one at a time in the order shown restarting the server each time a Power backplane b Trained service technician only System board 166 414 001 System Management Failed I2 C bus failure 1 Disconnect all power cords and external cables from th...

Страница 197: ...he following components one at a time in the order shown restarting the server each time a Operator information panel assembly b Trained service technician only System board 180 xxx 000 Diagnostics LED failure Run diagnostics panel LED test for the failing LED 180 xxx 001 Failed front LED panel test 1 Reseat the operator information panel cable 2 Replace the following components one at a time in t...

Страница 198: ...iple DIMM failure Note n the number of the failing pair see Table 16 on page 88 and the illustration following 1 See the error text to identify the failing DIMMs 2 Replace the following components one at a time in the order shown restarting the server each time a DIMMs in pair n b Trained service technician only System board 202 xxx 00n Failed system cache test Note n APIC ID for failing microproc...

Страница 199: ... use the Configuration Setup Utility program to enable keyboardless operation and prevent the POST error message 301 from being displayed during startup 1 Reseat the keyboard cable 2 Replace the following components one at a time in the order shown restarting the server each time a Keyboard b Trained service technician only System board 405 xxx 000 Failed Ethernet test on Ethernet controller 1 Run...

Страница 200: ...rver consists of a primary page and a backup page The backup page is a protected area that cannot be overwritten If the primary page becomes corrupted the server boots from the backup page which enables you to replace the BIOS code for the primary page To recover the BIOS code and restore the server operation to the primary page complete the following steps 1 Read the safety information that begin...

Страница 201: ...e personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply See the documentation that comes with each dc power supply 8 Restart the server The power on self test POST starts 9 Select 1 Update POST BIOS from the menu that contains various flash update options 10 When you are asked whether you want to save the current code to a diskette pre...

Страница 202: ...og can contain messages of three types Information Information messages do not require action they record significant system level events such as when the server is started Warning Warning messages do not require immediate action they indicate possible problems such as when the recommended maximum ambient temperature is exceeded Error Error messages might require action they indicate system errors...

Страница 203: ...pply See the documentation that comes with each dc power supply b Replace the power supplies one at a time restarting the server each time to isolate a failing power supply c If the server fails to start replace the power backplane Restart the server d If the server fails to start trained service technician only replace the system board 12v critical under voltage fault 1 If the OVER SPEC LED on th...

Страница 204: ... power supplies Attention In a dc power environment only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply and to install and remove the dc power supply See the documentation that comes with each dc power supply b Replace the power supplies one at a time restarting the server each time to isolate a failing power sup...

Страница 205: ...error continues trained service technician only replace the system board 5V fault 1 Remove the following devices which are powered by 5 volts v All PCI adapters v USB devices v CD RW DVD drive v Tape drive if one is installed v Hard disk drive backplane 2 Reinstall each I O device removed in step 1 on page 186 one at a time restarting the server each time to isolate a defective device Replace any ...

Страница 206: ...r to the dc power supply and to install and remove the dc power supply See the documentation that comes with each dc power supply 1 Reseat the power supplies 2 If the error continues replace the power backplane VRM 1 Power Good Fault 1 Trained service technician only Reseat microprocessor 1 2 Trained service technician only Replace microprocessor 1 3 Trained service technician only Replace the sys...

Страница 207: ...n on the fan 4 Reseat fan n 5 Replace fan n Fan n Fault n the fan number 1 Make sure that the connector on the fan is not damaged 2 Make sure that the fan connector on the system board is not damaged 3 Make sure that the fan is fully installed press down on the fan 4 Reseat fan n 5 Replace fan n Hard Drive n Fault n the hard disk drive number 1 Reseat hard disk drive n 2 Replace hard disk drive n ...

Страница 208: ...ing the server each time Power supply n AC power removed n the power supply number Attention In a dc power environment only trained service personnel other than Lenovo service technicians are authorized to connect or disconnect power to the dc power supply and to install and remove the dc power supply See the documentation that comes with each dc power supply 1 Make sure that the power cords are c...

Страница 209: ...er from the PCI slot that has the lit error LED b Trained service technician only If the error continues replace the system board 4 Remove all PCI adapters from the server Trained service technician only If the error continues replace the system board Software NMI Information only CPU n IERR detected the system has been restarted n the microprocessor number 1 Make sure that you have installed the ...

Страница 210: ...RD 1 critical over voltage fault 1 Trained service technician only Reseat microprocessor 1 2 Trained service technician only Replace the system board VRD 1 critical under voltage fault 1 Trained service technician only Reseat microprocessor 1 2 Trained service technician only Replace the system board VRD 2 critical over voltage fault VRD 2 VRM 1 Reseat the VRM 2 Trained service technician only Res...

Страница 211: ...s a microprocessor or the system board See Chapter 3 Parts listing ThinkServer RD120 Machine Types 6444 6445 6446 and 6447 on page 25 to determine whether a component is a FRU Table 21 Components associated with power channel error LEDs Power channel error LED Components A Fan 4 fan 6 fan 8 fan 9 microprocessor 1 system board integrated voltage regulator B Fan 1 fan 2 fan 3 fan 5 VRM IDE CD DVD ca...

Страница 212: ...operating and that the correct device drivers are installed v Check the Ethernet activity LED on the rear of the server The Ethernet activity LED is lit when data is active on the Ethernet network If the Ethernet activity LED is off make sure that the hub and network are operating and that the correct device drivers are installed v Check for operating system specific causes of the problem v Make s...

Страница 213: ...dapter suspect the adapter if the problem recurs when you replace the adapter with a different one suspect the riser card If you suspect a networking problem and the server passes all the system tests suspect a network cabling problem that is external to the server Problem determination tips Due to the variety of hardware and software combinations that can be encountered use the following informat...

Страница 214: ...l the diagnostic programs If so what are the error codes What occurs When Where Is the failure repeatable Has the current server configuration ever worked What changes if any were made before it failed Is this the original reported failure or has this failure been reported before v Diagnostic program type and version level v Hardware configuration print screen of the system summary v BIOS code lev...

Страница 215: ...n perform Most systems operating systems and programs come with documentation that contains troubleshooting procedures and explanations of error messages and error codes If you suspect a software problem see the documentation for the operating system or program Using the documentation Information about your Lenovo system and preinstalled software if any or optional device is available in the docum...

Страница 216: ...afety and warranty information that is provided with your computer for a complete explanation of warranty terms You must retain your proof of purchase to obtain warranty service For a list of service and support phone numbers for your country or region go to http www lenovo com support and click Support phone list or refer to the safety and warranty information provided with your computer Note Pho...

Страница 217: ...nstructions on the screen For technical assistance with the installation of or questions related to Service Packs for your preinstalled Microsoft Windows product refer to the Microsoft Product Support Services Web site at http www support microsoft com directory or you can contact the Customer Support Center Some fees might apply Purchasing additional services During and after the warranty period ...

Страница 218: ...200 ThinkServer RD120 server Machine Types 6444 6445 6446 and 6447 Hardware Maintenance Manual ...

Страница 219: ...n herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The inf...

Страница 220: ... or both Linux is a registered trademark of Linus Torvalds in the United States other countries or both Red Hat the Red Hat Shadow Man logo and all Red Hat based trademarks and logos are trademarks or registered trademarks of Red Hat Inc in the United States and other countries Other company product or service names may be trademarks or service marks of others Important notes Processor speed indic...

Страница 221: ...eded Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products Information on Lenovo product recycling offerings can be found on Lenovo s Internet site at http www lenovo com lenovo environment Esta unidad debe reciclarse o desecharse de acuerdo con lo establecido en la normativa nacional o local aplicable Lenovo recomienda a los propietarios de equ...

Страница 222: ...potential presence of hazardous substances in EEE For proper collection and treatment contact your local Lenovo representative Battery return program This product may contain a lithium or lithium ion battery Consult your user manual or service manual for specific battery information The battery must be recycled or disposed of properly Recycling facilities may not be available in your area For info...

Страница 223: ...going notice is provided in accordance with California Code of Regulations Title 22 Division 4 5 Chapter 33 Best Management Practices for Perchlorate Materials This product part may include a lithium manganese dioxide battery which contains a perchlorate substance Electronic emissions notices Federal Communications Commission FCC statement Note This equipment has been tested and found to comply wi...

Страница 224: ... the limits for Class A Information Technology Equipment according to CISPR 22 European Standard EN 55022 The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment Attention This is a Class A product In a domestic environment this product may cause radio interference in which ...

Страница 225: ...D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A Nach der EN 55022 Dies ist eine Einrichtung der Klasse A Diese Einrichtung kann im Wohnbereich Funkstörungen verursachen in diesem Fall kann vom Betreiber verlangt werden angemessene Maßnahmen durchzuführen und dafür aufzukommen Nach dem EMVG Geräte dürf...

Страница 226: ...Taiwanese Class A warning statement Chinese Class A warning statement Korean Class A warning statement 208 ThinkServer RD120 server Machine Types 6444 6445 6446 and 6447 Hardware Maintenance Manual ...

Страница 227: ...ing 146 configuration Configuration Setup Utility 20 minimum 195 ServerGuide Setup and Installation CD 17 Configuration Setup Utility program 20 configuring RAID controller 21 SAS devices 21 configuring hardware 17 configuring your server 17 connectors adapter 9 battery 9 cable 11 external port 12 front 5 internal cable 11 memory 9 microprocessor 9 port 12 rear 7 system board 9 system board jumper...

Страница 228: ... hard disk drive backplane 108 heat sink retention module 118 microprocessor 113 operator information panel assembly 101 system board 119 G getting help 197 H hard disk drive diagnostic tests types of 168 installing 73 problems 148 hard drive activity LED 6 heat output 4 help getting 197 hot swap and hot plug devices power supplies 95 hot swap power supply installing 95 humidity 4 I important noti...

Страница 229: ...nnector 7 power on LED 8 rear 6 power on password override switch 14 problem isolation tables 147 problems Ethernet controller 194 hard disk drive 148 intermittent 149 keyboard 150 memory 151 microprocessor 152 monitor 152 optional devices 155 POST BIOS 138 power 156 192 serial port 158 ServerGuide 159 software 160 undetermined 194 USB port 161 video 161 problems DVD ROM drive 147 publications 1 R...

Страница 230: ...block 13 system board connectors SAS 11 system error log 184 system error LED 8 rear 6 system locator LED 6 8 rear 6 T temperature 4 test log viewing 170 tests hard disk drive diagnostic 168 thermal material heat sink 116 tools diagnostic 125 trademarks 202 U undetermined problems 194 Universal Serial Bus USB problems 161 updating firmware 17 USB connector 6 8 using EasyStartup 18 utility program ...

Страница 231: ......

Страница 232: ...Part Number 46U0863 Printed in USA 1P P N 46U0863 ...

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