Error
User Response
Complete the following steps:
1. If the Processor or firmware was just updated, check IBM support site for an applicable service
bulletin or firmware update that applies to this Processor error.
2. (Trained service technician only) If there are multiple Processor’s, swap Processor’s to move
affected Processor to another Processor socket and retry. If problem follows the affected
Processor, or this is a single Processor system, replace the Processor. Inspect Processor
socket on each Processor removal and replace system board first if damaged or mis-aligned
pins are found.
3. (Trained Service technician only) Replace the system board.
•
W.3818000 [W.3818000] TPM communication failure
Explanation:
TPM communication failure.
Severity
Warning
User Response
Complete the following steps:
1. (Trained service technician only)Replace the system board
•
W.3818005 [W.3818005] The CRTM flash driver could not successfully flash the staging area. The
update was aborted
Explanation:
CRTM Update Aborted
Severity
Warning
User Response
Complete the following steps:
1. Continue booting system. If system does not reset, manually reset the system.
2. If the error is not reported on the subsequent boot, no additional recovery action is required.
3. If the event persists, continue booting system and reflash UEFI image.
4. (Trained service technician only) Replace the system board.
•
W.50001 [W.50001] A DIMM has been disabled due to an error detected during POST.
Explanation:
DIMM Disabled
Severity
Info
User Response
Complete the following steps:
1. If the DIMM was disabled because of a memory fault, follow the procedure for that event.
Appendix B. UEFI (POST) error codes
419
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