Lenovo System x3250 M4, Инструкция по установке и обслуживанию

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Table 27. Serial port problems and actions (continued)
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom Action
3. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Failing serial device
b. Serial cable
c. (Trained technician only) System board
ServerGuide problems
Table 28. ServerGuide problems and actions
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Symptom Action
The ServerGuide Setup and
Installation CD will not start.
1. Make sure that the server supports the ServerGuide program and has a
startable (bootable) DVD drive.
2. If the startup (boot) sequence settings have been changed, make sure that the
DVD drive is first in the startup sequence.
3. If more than one DVD drive is installed, make sure that only one drive is set as
the primary drive. Start the CD from the primary drive.
The ServeRAID Manager
program cannot view all
installed drives, or the
operating system cannot
be installed. 1. Make sure that the hard disk drive is connected correctly.
2. Make sure that the SAS hard disk drive cables are securely connected.
The operating-system
installation program
continuously loops. Make more space available on the hard disk.
The ServerGuide program will
not start the operating-system
CD. Make sure that the operating-system CD is supported by the ServerGuide
program. For a list of supported operating-system versions, go to
http://www.ibm.com/support/entry/portal/ docdisplay?lndocid=SERV-GUIDE, click
the link for your ServerGuide version, and scroll down to the list of supported
Microsoft Windows operating systems.
The operating system cannot
be installed; the option is not
available. Make sure that the server supports the operating system. If it does, either no logical
drive is defined (SCSI RAID servers), or the ServerGuide System Partition is not
present. Run the ServerGuide program and make sure that setup is complete.
Chapter 4
.
Troubleshooting
113