User Response
Complete the following steps:
1. Check IBM support site for an applicable service bulletin or UEFI firmware update that applies to
this error.
2. Reboot system. If problem persists escalate to the next level of support.
•
S.2011000 An Uncorrected PCIe Error has Occurred at Bus [arg1] Device [arg2] Function [arg3].
The Vendor ID for the device is [arg4] and the Device ID is [arg5]. PCI PERR Detected
Explanation:
An Uncorrected PCIe Error has Occurred at Bus [arg1] Device [arg2] Function [arg3]. The
Vendor ID for the device is [arg4] and the Device ID is [arg5]. PCI PERR Detected
Severity
Error
User Response
Complete the following steps:
1. Check IBM support site for an applicable device driver, firmware update, revision of service
information for this product or other information that applies to this error. Load new device driver
and any required firmware updates.
2. If this node and/or any attached cables were recently installed, moved, serviced or upgraded,
a. Reseat Adapter and any attached cables.
b. Reload Device Driver.
c. If device is not recognized, reconfiguring slot to Gen1 or Gen2 may be required. Gen1/Gen2
settings can be configured via F1 Setup -> System Settings -> Devices and I/O Ports -> PCIe
Gen1/Gen2/Gen3 Speed Selection, or the ASU Utility.
d. If a PCIe error has also been reported on a second slot within the same node, please ensure
steps a, b, and c above are also performed for that adapter before proceeding.
3. If problem persists, then remove Adapter Card for this slot. If system reboots successfully
without the adapter, replace that card.
4. If the system fails to reboot successfully, and a second slot within the same node has also
logged a PCIe error, re-insert the adapter from the previous step and remove the second
adapter. If system reboots successfully without the second adapter, replace that card.
5. If problem persists, then replace the I/O book with the PCIe slot/slots in question.
6. If problem persists, then replace the compute book associated with the PCIe slot/slots.
7. (Trained Service technician only) Replace the processor.
•
S.2011001 An Uncorrected PCIe Error has Occurred at Bus [arg1] Device [arg2] Function [arg3].
The Vendor ID for the device is [arg4] and the Device ID is [arg5]. PCI SERR Detected
Explanation:
An Uncorrected PCIe Error has Occurred at Bus [arg1] Device [arg2] Function [arg3]. The
Vendor ID for the device is [arg4] and the Device ID is [arg5]. PCI SERR Detected
Severity
Error
User Response
Complete the following steps:
1. Check IBM support site for an applicable device driver, firmware update, version of service
information for this product or other information that applies to this error. Load new device driver
and any required firmware updates.
2. If this node and/or any attached cables were recently installed, moved, serviced or upgraded,
a. Reseat Adapter and any attached cables.
1934
System x3850 X6 and x3950 X6 Installation and Service Guide
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