Step 4.
Check for and apply code updates.
Fixes or workarounds for many problems might be available
in updated UEFI firmware, device firmware, or device drivers. To display a list of available updates
for the server, go to
http://datacentersupport.lenovo.com/
Attention:
Installing the wrong firmware or device-driver update might cause the server to
malfunction. Before you install a firmware or device-driver update, read any readme and change
history files that are provided with the downloaded update. These files contain important
information about the update and the procedure for installing the update, including any special
procedure for updating from an early firmware or device-driver version to the latest version.
Important:
Some cluster solutions require specific code levels or coordinated code updates. If the
device is part of a cluster solution, verify that the latest level of code is supported for the cluster
solution before you update the code.
a.
Install UpdateXpress system updates.
You can install code updates that are packaged as an
UpdateXpress System Pack or UpdateXpress CD image. An UpdateXpress System Pack
contains an integration-tested bundle of online firmware and device-driver updates for your
server. In addition, you can use the ToolsCenter Bootable Media Creator to create bootable
media that is suitable for applying firmware updates and running preboot diagnostics. For
more information about UpdateXpress System Packs, see
http://www.ibm.com/support/entry/
portal/docdisplay?lndocid=SERV-XPRESS
and “Updating the firmware ” on page 119. For more
information about the Bootable Media Creator, see
https://support.lenovo.com/solutions/LNVO-
.
Be sure to separately install any listed critical updates that have release dates that are later
than the release date of the UpdateXpress System Pack or UpdateXpress image (see step b).
b.
Install manual system updates.
1.
Determine the existing code levels.
In DSA, click
Firmware/VPD
to view system firmware levels, or click
Software
to view
operating-system levels.
2.
Download and install updates of code that is not at the latest level.
To display a list of available updates for the server, go to
When you click an update, an information page is displayed, including a list of the
problems that the update fixes. Review this list for your specific problem; however, even if
your problem is not listed, installing the update might solve the problem.
Step 5.
Check for and correct an incorrect configuration.
If the server is incorrectly configured, a
system function can fail to work when you enable it; if you make an incorrect change to the server
configuration, a system function that has been enabled can stop working.
a.
Make sure that all installed hardware and software are supported.
to verify that the server supports the installed operating system,
optional devices, and software levels. If any hardware or software component is not
supported, uninstall it to determine whether it is causing the problem. You must remove
nonsupported hardware before you contact an approved warranty service provider for
support.
b.
Make sure that the server, operating system, and software are installed and configured
correctly.
Many configuration problems are caused by loose power or signal cables or
incorrectly seated adapters. You might be able to solve the problem by turning off the server,
reconnecting cables, reseating adapters, and turning the server back on. For information about
performing the checkout procedure, see “About the checkout procedure” on page 148. For
information about configuring the server, see “Configuring the server” on page 120.
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