8. Troubleshooting
page 55
LaCie Bigger Disk Extreme with Triple Interface
User’s Manual
The Problem
The drive is not
recognized by the
computer.
A device connected to the
LaCie Bigger Disk
Extreme with Triple
Interface is not
recognized by the
computer.
Questions to Ask
Is the drive connected to the
computer through another drive?
Has the drive been formatted?
Is there a conflict with other
device drivers or extensions?
Is the LaCie Bigger Disk Extreme
with Triple Interface connected
directly to the host computer?
Is the LaCie Bigger Disk Extreme
with Triple Interface recognized
by the computer?
Possible Solutions
Try connecting the drive directly to the computer. For best
performance and reliability, connect the LaCie Bigger Disk
Extreme with Triple Interface directly to the computer.
Make sure that the drive has been formatted properly. Please
see sections
4.1. Formatting And Partitioning Your LaCie
Drive
and
5.1. File System Formats
for more information.
Contact
LaCie Technical Support
for help.
Make sure that your LaCie Bigger Disk Extreme with Triple
Interface is connected directly to the computer (see section
3.2. Connecting The Interface Cable
for more information).
For best performance, avoid daisy-chain configurations and
connect devices directly to the computer. For more
information, see section
5.3. Optimizing Data Transfers
.
If the LaCie Bigger Disk Extreme with Triple Interface is
recognized by the computer, try connecting the other device
directly to the computer. Check your device manufacturer’s
documentation for information about connectivity options.
If the LaCie Bigger Disk Extreme with Triple Interface is not
recognized by the computer, disconnect the other device
from the LaCie Bigger Disk Extreme with Triple Interface.
Unplug the LaCie Bigger Disk Extreme with Triple Interface
from the computer and reconnect. If the LaCie Bigger Disk
Extreme with Triple Interface still isn’t recognized, restart the
computer, and try reconnecting the device.
