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4.
The grinder is running empty.
This is normal if it happens occasionally and if there are no coffee beans or only a small amount. It can run for up to
10 seconds off-load to know its consumption and ensure the correct operation of its function
Coffee beans remain in the container:
• The coffee may be too oily and is therefore not being correctly captured by the appliance. You could try helping the
beans to go down and see if that gets it working again. However, it is advisable to change coffee (ref. type of beans
function).
• This is my usual coffee that has worked well until now: contact your KRUPS consumer service.
USE
1.
The grinder makes an abnormal noise.
Foreign bodies are likely to be present in the grinder. Try to clean out with a vacuum cleaner, otherwise contact your KRUPS
consumer service.
2.
There is water under the appliance.
Before removing the drip tray, wait 15 seconds after the flow of coffee so that the machine finishes its cycle correctly.
Check that the drip tray is well positioned on the machine. It must always be in place even when the machine is not in use.
Verify that the drip tray is not full.
3.
The adjustment button for the grinding fineness is difficult to turn.
Turn the adjustment button of the grinding fineness only when the grinder is operating.
4.
The appliance has not delivered any coffee.
An incident has been detected during its making.
The appliance is reset automatically and is ready for a new cycle.
5.
You have used ground coffee instead of coffee beans.
Use your vacuum cleaner to collect the ground coffee from the bean container.
6.
Water runs from the coffee nozzles when the machine stops.
This is normal. It is an automatic rinsing process to clean the coffee nozzles and ensure that they do not become blocked
STEAM AND MILK
1.
The milk flow of your machine appears to be partially or completely blocked.
Refer to the beginning of the manual at 5. IN-DEPTH MANUAL CLEANING OF THE MILK DISTRIBUTION SYSTEM - 5 MIN., or
see the tutorial saved in your machine “Cleaning the milk nozzle”.
2.
No steam comes out.
a.
When using a steam cycle for the first time, if no steam comes out correctly:
Check that the steam output is not blocked. See above: “The steam output of your machine appears to be partially or
completely blocked”.
Perform the following process
once only
:
Empty the water tank and temporarily remove the Claris Aqua Filter System cartridge. Fill the tank with mineral water
high in calcium (>100 mg/L) and make successive steam cycles (5 to 10 cycles) in a container until a continuous jet of
steam is obtained. Return the cartridge to the reservoir.
b.
The steam nozzle had already worked:
Check that the steam output is not blocked. See above: “The steam output of your machine appears to be partially or
completely blocked”.
If after completing the above steps it still does not work, please contact your KRUPS consumer service.
3.
Steam escapes from the grid of the drip tray.
Depending on the type of preparation, steam may escape from the grid of the drip tray.
4.
Steam appears under the bean tray lid.
Check that the cleaning tablet hatch located under the lid (L) is properly closed.
MAINTENANCE
1.
The machine does not request descaling.
The descaling cycle is requested from a large number of milky drink preparations or hot water. If you only consume coffee,
descaling will not be required often.
2.
Some grounds are in the drip tray
A small amount of ground coffee can get into the drip tray. The machine is designed to evacuate any excess ground coffee
so that the percolation zone remains clean.
3.
The intuitive indicator light is still on after you have emptied the coffee grounds tray.
Reinstall the coffee grounds tray.
4.
After filling the water tank, the intuitive indicator light stays on.
Check the correct positioning of the tank in the appliance.
The floats at the bottom of the tank must move freely. Check and unlock the floats if necessary.
DRINKS
1.
The coffee is pouring too slowly.
Turn the “fineness of grinding” button to the right to obtain a coarser ground coffee (this may depend on the type of coffee
used).
Perform one or several rinsing cycles.
Change the Claris Aqua Filter System cartridge.
2.
The coffee is too light or not full-bodied enough.
Check that the bean container contains coffee and that it is moving down correctly.
Avoid the use of oily, caramelised or flavoured coffees which may not be captured properly.
Decrease the volume of the preparation and increase the strength of the preparation using the coffee strength function. Turn
the “fineness of grinding” button to obtain a finer ground coffee. Make your drink in two cycles using the 2-cup function.
3.
The espresso or the coffee is not hot enough.
Increase the temperature of the coffee in the machine’s settings. Heat the cup by rinsing with hot water before starting to
prepare the drink.
Before making your coffee, carry out a rinse of the coffee circuit. A coffee rinsing function when switching on the appliance can
be activated in settings / auto rinsing
4.
Clear water is running from the coffee nozzles before each coffee.
A pre-infusion takes place when you start a recipe, and this can lead to a small amount of water coming out of the coffee
nozzles.
If one of the problems outlined above persists, contact KRUPS Consumer Service.
ÉLIMINATION
Some appliances contain a battery that is only accessible by a repairer for safety reasons. To replace the batteries, contact
your nearest service centre.
Important: Your appliance contains many recoverable or recyclable materials.
Let’s help protect the environment!
Leave it at a collection point for processing
WARRANTY
The guarantee does not apply in the following cases:
- Presence of foreign bodies in the shredder,
- Ground coffee has been poured into the bean container,
- The Claris - Aqua Filter System filter cartridge is not used according to KRUPS instructions,
- In the event of lack of descaling, cleaning or regular maintenance.
Any work on the appliance must be carried out by an authorised KRUPS centre.
This Espresso Automatic coffee/espresso machine must only be used for the preparation of coffee, hot water or to froth milk.
Manufacturer: GSM – 1076 Rue Saint-Léonard 53100 Mayenne - France
