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METAL & CAST-IRON PARTS
We carry a two year warranty on all metal and cast iron parts used to manufacture the ceramic charcoal barbecue.
We warrant that all part(s) are free of defects in material and workmanship, for the length of use and ownership of the
original purchaser.
High temperatures, excessive humidity, chlorine, industrial fumes, chemicals, fertilizers, lawn pesticides and salt are
some of the substances that can affect metal parts. For these reasons, the warranty does not cover rust or oxidization.
Kindly refer to your manual for proper cleaning and maintenance of your ceramic charcoal barbecue. We recommend
that you purchase a full-length protective cover, and to cover your grill when not in use. Even with these safeguards,
the ceramic charcoal barbecue can be compromised by various substances and conditions beyond our control.
WOOD PARTS
We carry a one year warranty on all wood and composite components used to manufacture the ceramic charcoal
barbecue. Warranty does not cover cosmetic or color changes, weathering or cracks, unless there is a loss of structural
integrity. Warranty does not cover damage from wear and tear, such as scratches, dents, dings, chips or minor cosmetic
cracks. These aesthetic changes of the grill do not affect its performance.
THERMOMETER
We carry a two year warranty on the temperature gauge used to manufacture the ceramic charcoal barbecue.
Warranty does not cover rust, oxidation, or other blemishes, due to lack of cleaning or maintenance.
CASTER WHEELS
We carry a two year warranty on the caster wheels used to manufacture the ceramic charcoal barbecue.
Warranty does not cover rust, oxidation, or other blemishes, due to lack of cleaning or maintenance.
VOID OF WARRANTY
The use or abuse of this product for purposes other than that for which it is designed will void the warranty.
Damage caused by lack of proper use, assembly, maintenance or installation is not covered. The pouring of lighter
fluid or other liquids on your grill will void this warranty. This could result in damage or serious injury to the user of the
ceramic charcoal barbecue, and result in excessive damage to the grill and its many parts and components.
This warranty is only applicable if the ceramic charcoal barbecue is purchased through an authorized dealer.
The purchase of any product by a third party, or unauthorized dealer, voids the warranty.
WARRANTY EXEMPTIONS
This warranty is based on normal and domestic use and service of the product. Damages or breakage caused by acci-
dents, natural disasters, unauthorized attachments or modifications, or damage during transport are also not covered.
Neither the manufacturer nor the suppliers to the purchaser accept responsibility, legal or otherwise, for the incidental
or consequential damage to the property or persons resulting from the use of this product. This warranty will not apply
if your appliance has not been installed, operated, cleaned and maintained in strict accordance with the manual’s
instructions. Burning poor or low-quality charcoal may void the warranty.
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