GUARANTEE TERMS AND CONDITIONS
•If a defect arises and a valid claim is received within the
Warranty Period, at its option and to the extent permitted by
law Kingspan Environmental shall either
(1) Repair the defect at no charge, using new or refurbished
replacement
parts
or
(2) Exchange the product with a product that is new or which
has been manufactured using new or serviceable used parts
or
(3) Refund the purchase price or a reasonable proportion of
the purchase price.
Kingspan Environmental reserves the right to inspect the
product at your home before proceeding with any guarantee
repair or replacement.
Any valid guarantee claim or guarantee service does not
extend the original guarantee period. Information on extend
warranties is available upon request.
The guarantee only applies to the property at which
the product was originally installed and applied only to
properties in the United Kingdom & Ireland. The guarantee
is fully transferable from a change of legal ownership of the
property.
EXCLUSIONS – The guarantee does not cover:
Kingspan Environmental will not be liable for any fault
or costs arising from incorrect installation, incorrect
application, lack of regular maintenance or neglect,
accidental damage, malicious damage, misuse, any
alteration, tampering or repair carried by a non competent
person.
• The product if the factory fitted temperature and pressure
relief valve has been tampered with or removed.
• Neither the Distributor nor Manufacturer shall be
responsible for any consequential damage howsoever
caused.
• The effects of scale build up or the effects of corrosion.
• Any consequential losses caused by the
failure or malfunction of the product.
• Faults and any associated costs arising from lack of power
or water.
• Failure incurred by water contamination, air pollution and
natural disasters.
• This guarantee is not valid for installations outside the
United Kingdom.
• Any consequential loss, loss of profits, revenues or
receipts howsoever arising from any non-conformity or
defect affecting the product or from any delay in repair or
replacement of the product.
• Any loss or damage caused by delay in conduct of services
or supply of parts required to rectify the non-conformity
or defect. (provided Kingspan Environmental will use all
reasonable efforts to ensure services are performed on a
timely basis).
• For repair or replacement of any Product consumables or
decorative finishes, such as filters and casings.
This guarantee does not affect any legal rights you may
have as a consumer under applicable national legislation
governing your purchase of this product
For installations outside of the United Kingdom, please
contact Customer Service/ Technical Support team
Kingspan Environmental shall make final determination as to
the validity of any guarantee claim, and shall be entitled to
charge you all reasonable costs incurred in investigating the
claim where there is no fault found, or the guarantee claim is
rejected in accordance with these conditions.
Customer Service Department
Kingspan Environmental
Tadman Street
WAKEFIELD
WF1 5QU
U.K
KINGSPAN ALBION
RELIABLE HOT WATER CYLINDERS
H7
