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Avoid Transportation Damage to your Range
If you have to move your range into/out of your residence or when moving to a new home, it is suggested that you take
the following precautions:
(1) Screw in the levelling legs under the range. (2) Remove the racks and other utensils from the oven, and from the
lower drawer.
(3) Use adhesive tape to firmly secure the door and the drawer to the side panels. Also attach the elec-
tric power cord in the same manner.
(4) Use a two-wheeled trolley with strap and fasten the range to it. Cover the ap-
pliance with a heavy blanket to prevent scratches and dents.
(5) Avoid pulling or pushing the control panel when moving
the appliance.
Before you call
Solutions to Common Problems
OCCURRENCE
POSSIBLE CAUSE/SOLUTION
Metal marks.
(1) Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils
on cooktop surface. Use a ceramic-glass cooktop cleaning cream to remove the marks.
“Cooktop Cleaning - Ceramic Glass Cooktop Models” section under General Cleaning.
Brown streaks or specks.
(1) Boilovers are cooked onto surface. Use razor blade scraper to remove soil. “Cooktop
Cleaning - Ceramic Glass Cooktop Models” section under General Cleaning.
Areas of discoloration with
metallic sheen.
(1) Mineral deposits from water and food. Remove using a ceramic-glass cooktop clean-
ing cream. Use cookware with clean, dry bottoms.
Poor baking results.
(1) Many factors affect baking results. Make sure the proper rack position is used. Center
food in the oven and space pans to allow air to circulate. Allow the oven to preheat to the
set temperature before placing food in the oven. Try adjusting the recipe’s recommended
temperature or baking time. If you feel the oven is too hot or cool, see
“Adjusting Oven
Temperature” in the Electronic Oven Control guide.
Fan noise during cooking
operation.
(1) A cooling fan may automatically turn on and off to cool internal parts. It is normal, and
the fan may continue to run even after oven is turned off.
Flames inside oven or
smoking from vent.
(1) Excessive spillovers in oven. This is normal, especially for pie spillovers or large
amounts of grease on the oven bottom. Wipe up excessive spillovers before starting the
self-clean cycle. If flames or excessive smoke are present, stop the self-clean cycle and
follow the steps under «Stopping or Interrupting the Self-Cleaning Cycle» in the Electronic
Oven Control guide.
Oven smokes excessively
during broiling.
(1) Control(s) not set properly. Follow instructions under “Setting Oven Controls”. (2)
Make sure oven is opened to
Broil Stop Position.
(3) Meat too close to the element.
Reposition the rack to provide proper clearance between the meat and the element.
Preheat broil element.
(4) Grid on broiler pan wrong side up and grease not draining.
Always place grid on broiler pan with ribs up and slots down to allow grease to drip into
pan.
(5) Grease has built up on oven surfaces. Regular cleaning is necessary when
broiling frequently. Old grease or food spatters cause excessive smoking.
(6) Control(s)
not set properly. Follow instructions under “Oven Cleaning” in the Electronic Oven Control
Guide.
Self-cleaning cycle does
not work.
(1) Self-cleaning cycle was interrupted. Follow steps under “Stopping or Interrupting the
Self-Cleaning Cycle” in the Electronic Oven Control Guide.
Soil not completely re-
moved after self-cleaning
cycle.
(1) Failure to clean bottom, front top or oven, frame or door area outside oven seal. These
areas are not in the self-cleaning area, but get hot enough to burn on residue. Clean
these areas before the self-cleaning cycle is started. Burned-on residue can be cleaned
with a stiff nylon brush and water or nylon scrubber. Be careful not to damage the oven
seal.
(2) Excessive spillovers in oven. Set self-clean cycle for a longer cleaning time.
