AUTOMATIC ATTENDANT SETUP
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•
After all modifications have been made click
Send
.
•
Click
Close
to return to the main menu.
After finishing the process to load the schedules and/or holidays,
restart the ports by pressing the F2 key.
6.3 Automatic Attendant
The utility described in this section allows to create a menu for each of the 3
DAY, NIGHT, BREAK modes previously defined.
In a single level the system allows up to 12 options (numbers 0 to 9, * and #)
plus the “Time Out” event which corresponds to the absence of selection by the
caller.
Up to 10 levels are available for the configuration of multi-level auto attendants.
•
Select the “File” menu followed by “Automatic Attendant Definition” and the
following screen appears.
•
Select the “Function” associated with each “Digit”:
Play Message:
Plays a message to the caller.
Message:
Enter a user message or “_n”, where n
represents the number of a virtual mailbox in
which a greeting is stored.
