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To file an after-sales-service call is not always necessary. In some cases you may cure the problem by yourself.
For this purpose please find some hints below.
Important! Repair work must exclusively be carried out by experts. Inappropriate repairs may result in
considerable danger for the user.
What is, ...
Possible cause
Remedy
... if a liquid or a highly liquid dough is
Appliance not horizontally installed.
Align the appliance by means of the
distribuited rather unilaterally?
adjustable legs located underneath or check
the installation.
... if the open burners are irregularly burning
Flame picture irregular due to wrong gas
Have the gas setting checked.
after installation of the appliance?
setting
... if the flame picture of the open burners has
Wrongly laid on burner parts.
Correctly put the removable burner parts in
changed all of a sudden?
place.
... if a cake or pastry gets dark underneath?
Baking sheet too close to oven bottom.
Insert cake or pastry in a higher shelf level of
wrong shelf level. Or too high temperature. the oven.
... if the baking result is not satisfactory?
Wrong oven setting.
Carry out the oven setting acc. to the baking
indications given in recipe booklets or in
charts.
... if smoke develops when roasting?
Oven temperature too high
Set a lower roasting temperature.
Distance not enough between grill element
Increase the distance between grill element
and items to be grilled
and items to be grilled
... if the oven is heavily soiled during roasting?
Oven temperature too high
Set a lower roasting temperature.
Wire shelf and drip pan wrongly inserted. Put the wire shelf above the drip pan and
insert together in one shelf level.
... if the oven burner is continuously going out
Wrong gas setting.
Have the gas setting checked by the
after installation of the appliance?
appliance installer.
... if the oven burner gies out all of a sudden?
Quick closing of the oven door (resulting air
Slowly close the oven door if the oven is
pressure)
in operation.
... if oven door glass pane or window is
Waste air opening covered
Do not cover the waste air opening by pots,
steamed-up during heating up?
pot cloth, etc.
... if oven door must be pushed?
Normal appearance, is due to existing
Not possible, adequacy will not be impaired.
difference in temperature.
... if the flame goes out after ignition of the
Pushed too shortly
Knob to be pushed longer
burners?
Pushed not strong enough
Knob to be pushed strongly prior to release.
... if the cake gets too bright underneath?
Wrong shelf level.
Insert the cake in a lower level.
... if the cake gets too dry?
Roasting temperature too low.
Slightly increase the roasting temperature.
Baking time too long.
Select a shorter baking time.
... if the cake is slippery, doughy inside or
Baking or roasting temperature too high.
Set baking or roasting temperature slightly
if the meat will not get cooked inside?
lower.
Note:
Baking or roasting times cannot be reduced
by higher setting of the oven temperature
(outside cooked, inside raw)
Baking or roasting temperature too short.
Select a longer baking or roasting time,
have the dough rise longer
Too much liquid in the cake dough.
Put less liquid in the cake dough.
WHAT TO DO, IF ...
