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VISCAM 1000 Systems 

 

 

 
 

52

 

 

Appendix F

 

 

10

 

Appendix F: Troubleshooting and Maintenance 

Table 10

 

Troubleshooting Table. 

Fault Symptom 

Possible Reason 

Check/Do 

No connection to camera 

No power 

Check power supply 

Check LEDs on IO Board 

No Ethernet 

connection 

Check if Ethernet switch has contact with camera (LED on 

switch is flashing) 

Check LEDs on camera RJ45 connector 

Ethernet network 

configuration 

Check IP Addresses and subnet configuration (see Section 4) 

Use net scanning software to map network configuration (e.g. 

Softperfect Network scanner or similar) 

Firewall/Antivirus 

(EN Setup does not detect cameras, but cameras respond to a 

“ping”) Disable any firewall and antivirus software.  

Camera abnormal 
behavior 
(Typically indicated by 
red cross or question 
mark on camera icon in 
EN Setup) 

Conflicting IP 

addresses 

Correct IP address configuration in cameras – no duplicate IP 

address is allowed in the same subnet 

Poor network speed or 

bad cabling 

Verify cabling consistency with suitable network tester (e.g. 

Test-Um model Validator/Fluke model DTX Cable Analyzer) 

Camera does not trigger 

Trigger source is not 

set correctly in 
Camera Properties 

Check camera properties for trigger source section 2 – Trigger 

– External Trigger Source 

Check that the camera can be triggered via the EN Setup 

video window – Eth. Trigger (Ethernet trigger must be enabled 
in Properties field 2 – Trigger – External Trigger Source) 

If system has a VJP-300 then activate trigger push button (S1) 

and verify that an image is being grabbed. (TTL must be 
enabled in Properties field 2 – Trigger – External Trigger 
Source) 

Trigger Polarity 

Switch S3 and/or S5 on J-Panel set to the wrong trigger 

polarity. Please refer to VJP-300 section for setting the 
switches. 

Abnormal daytime image 
exposure (too dark or too 
bright) 

Camera has no light 

sensor information 

If the camera uses external light sensor then check that the IP 

address and port is set correctly. Check if a light sensor error 
information is found in EN Setup Properties Status field 
(section 10) 

An external light 

sensor is used and 
might be positioned 
wrongly 

Check that the A-side of the TLS-301 is facing the same 

direction as the vehicle license plate 

Ensure that the light sensor is exposed to the same light 

conditions as the viewed scene 

 

ALC value 

Select ALC, adjust ALC target value. 

 
 
 
 
 
 

Содержание VISCAM 1000 System

Страница 1: ...VISCAM 1000 System Vehicle Imaging Subsystem Document P N 10873 Document Version C...

Страница 2: ......

Страница 3: ...trademarks or trademarks of Microsoft Corporation in the United States and or other countries Warranty Each JAI product is warranted to be free from defects in material and workmanship under normal in...

Страница 4: ...is equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against ha...

Страница 5: ...X6 Power Input Connector 11 3 2 3 Trigger Input Connector X14 11 3 3 Installing the TNL 50 12 4 System Set Up 14 4 1 Pre Alignment Checklist 14 4 2 Select a Suitable Vehicle License Plate and Plate St...

Страница 6: ...Connection to TLS 301 Traffic Light Sensor X3 and X7 40 6 4 Moxa MiiNePort Configuration used for TLS 301 41 7 Appendix C Installing the TNF 35 46 8 Appendix D Ethernet Requirements 49 9 Appendix E Ap...

Страница 7: ...uss specifically the VISCAM 1000 system The system combines an industry leading vehicle imaging camera with high performance triggering light sensing and LED illumination all in a sleek weatherproof h...

Страница 8: ...wavelengths that are invisible to the human eye but visible to the camera For more information about the TNF 35 see Appendix C at the end of this document The TNL 50 is a newer high performance LED F...

Страница 9: ...built in processor using an embedded Linux O S for various operations such as handling communication with lane controller and back office frame storage JPEG compression and so on An optional external...

Страница 10: ...verhead over the lane or side fire beside the lane Figure 3 depicts a typical overhead configuration Figure 4 depicts a typical side fire configuration 2 2 Overhead Positioning Over lane camera mounti...

Страница 11: ...sue if needed b Camera tilt considerations The requirement to freeze the motion of high speed vehicles limits how steep or shallow the tilt angle of the camera may be For example it is important to pr...

Страница 12: ...overexposure If it is positioned farther the license plates will be relatively less bright and the image quality might be deteriorated since more gain will have to be applied by the camera in order t...

Страница 13: ...5A VJP 300 J Panel 0 2A 1 5A Total 4 2A 6 5A Since all devices are connected to VJP 300 J Panel it limits total inrush current to 6 5A 3 1 1 Installing the VISCAM 1000 System The VISCAM 1000 has conne...

Страница 14: ...nut as far as possible Hold the body hex stationary with a wrench 24mm Using a second wrench 24mm tighten the sealing nut until the cable is securely held in place Torque to approximately 35 in lbs 3...

Страница 15: ...X2 Pin VISCAM AIO X4 Pin Wire Color Signal Remarks 1 1 White orange in Cat5e cable Ethernet A 2 2 Orange in Cat5e cable Ethernet A 3 3 White green in Cat5e cable Ethernet B 4 4 Green in Cat5e cable Et...

Страница 16: ...of 3 81 mm 0 15 inch from WAGO The contacts are spring loaded See Figure 11 Figure 11 Terminal block When mounting the wire into the connector the wire is stripped 7mm The connector spring is release...

Страница 17: ...n Connection to 1 Trig0 Positive Trigger input to camera 0 Trigger device positive terminal 2 Trig0 Negative Trigger input to camera 0 Trigger device negative terminal 3 Trig1 Positive Trigger input t...

Страница 18: ...rom interconnection cable s end connector in order to run cable through VISCAM 1000 enclosure s cordgrip 2 Route cable through enclosure cord grip Braid foil shield should be aligned with the cord gri...

Страница 19: ...ash ground negative power terminal GROUND 3 Out White Strobe out Strobe input on flash unit STROBE OUT 4 Stat Blue Strobe status Status output from flash unit STROBE STATUS 5 FPWR Red Flash power Powe...

Страница 20: ...re unfamiliar with this software JAI offers engineering support and software tools to help select the optimum camera and trigger locations to meet your specific project needs System settings are set t...

Страница 21: ...LAN and thereby disconnect the light sensor as well See Figure 16 and follow the instructions below if you are using a local Ethernet switch Disconnect camera s Ethernet patch cord from the VISCAM 10...

Страница 22: ...lt is the center of the camera field of view You may have to scroll the image up or down to place the Tilt Line tool where you want the vehicle plate to be in the image 4 Open EN Setup Video Window Se...

Страница 23: ...urn on the Roll Bar display on the Setup computer and then roll the camera mount until the horizontal bumper and trunk seams on the vehicle appear perfectly level with the horizontal line of the displ...

Страница 24: ...ecurely tighten the pan adjustment bolt Switch back to the Tilt Line display Tilt the camera mount until the plate is positioned just above the tilt line Re adjust the zoom and focus as necessary unti...

Страница 25: ...e arrow keys 1 Position the Focus Bar marker directly over the license plate See Figure 20 Figure 20 Focus Bar marker display 2 Adjust the lens zoom ring until the plate width just barely fits in betw...

Страница 26: ...ed waveform cursors to the top and bottom of the waveform amplitude variation The Black Cursor is located at the bottom of the waveform display and the White Cursor is located on the top of the wavefo...

Страница 27: ...ensure adjacent cameras both have the full plate in their respective fields of view 10 If Live mode was used in EN Setup Video window make sure you click on Freeze before going to another camera Live...

Страница 28: ...e built in which provides a constant light output from the flash units between the bright strobe flashes This will make the bright strobe flashes seem less disturbing to the passing vehicles The strob...

Страница 29: ...ns for TNL 50 The correct setting should be Normally High Low Alarm Also the Flash Status Type setting of IO Board needs to be set to TNF DC please see Appendix A Figure 24 TNL 50 Flash settings conte...

Страница 30: ...gain so the license plates are less bright in the image This will also improve the overall image quality since the noise level in the images will be reduced when the gain is lowered But typically this...

Страница 31: ...Mode selections in ENSetup Off the internal LED light LED 1000 is always off On Always internal LED light is always flashed when triggered The light is needed for Vehicle Detector to work properly th...

Страница 32: ...Trigger control panel in the Properties window for the camera 4 9 1 Trigger Synchronization Mode Selection In addition to the selection of External Trigger Source there is also the selection of Trigge...

Страница 33: ...gle lane mode all 9 are used When in dual lane mode four grids are used per lane and the center grid is normally disabled The Vehicle Detector properties are located in the Properties window of the ca...

Страница 34: ...f and each half is used to detect vehicles Thus if a vehicle happens to be crossing between lanes there may be an instance where the same vehicle may be triggered in both lanes Lane Direction This sel...

Страница 35: ...ese settings are marked in the figure below Figure 32 ADR Settings specific to ALC 1 Camera ADR Control The ADR mode has to be set to ALC in order to enable the internal light sensing 2 ALC Target Val...

Страница 36: ...Vehicle Detector is in Rear Shot mode then the ALC area should be put a bit higher than the detection area since the vehicles are captured when they are leaving the detection area If the VD trigger l...

Страница 37: ...when the HDR level is increased Another side effect is also that the images will get a pinkish tint so that the color fidelity of the brighter areas of the image will be lower The figure above shows t...

Страница 38: ...ation accuracy of all cameras like for instance Section Control systems 4 NTP Mode This controls the NTP Client mode of operation Three modes are available a Default b Burst and c Burst Min Max Poll i...

Страница 39: ...cation Latitude and Longitude The camera location is specified as a combination of the Latitude and Longitude The Latitude value is in decimal degrees where a positive value is degrees above equator n...

Страница 40: ...he camera and the sun elevation is the same as the camera tilt angle It is important to note that the Shadow Boost Factor and the Road Reflection Boost Factor can be applied at the same time This mean...

Страница 41: ...s Hour Minute Second Miliseconds AM PM e 24 hour ms time is displayed as Hour Minute Second Miliseconds 4 Streaming Enable enable disable streaming Streaming is required when AVI output is selected an...

Страница 42: ...Stream output Source Width and Height together specifies the ROI window for the AVI and Stream output The ROI will be interpolated into the selected Video Format size and ratio so the resulting view...

Страница 43: ...32 Default is RS 485 Response Select between Normal and Interrupt Interrupt is only for factory use Default is Normal Pulse Trigger Source This can come from two sources J panel or TLS 400 Default is...

Страница 44: ...00 System 0 with heater on 2 0A 3 5A VISCAM 1000 System 1 with heater on 2 0A 3 5A TLS 301 Traffic Light Sensor 1 8A 2 5A VJP 300 J Panel 0 2A 1 5A Total 6 0A 6 5A Since all devices are connected to V...

Страница 45: ...mounting pipe and the flange see Figure 39 Table 6 Light Sensor Connector Pins PIN Wire color Signal PIN Wire color Signal 1 nc 9 nc 2 nc 10 Black Gnd 3 nc 11 nc 4 nc 12 nc 5 nc 13 Orange ENET TX 6 Re...

Страница 46: ...iring operation Figure 39 Installing the TLS 301 through the mounting pipe and flange 6 3 Connection to TLS 301 Traffic Light Sensor X3 and X7 The TLS 301 Traffic Light Sensor connection to the J Pane...

Страница 47: ...Explorer type the IP address of the unit in the address field The default IP address as shipped from JAI is 10 0 0 90 http 10 0 0 90 CR You should now be able to configure the unit through the embedd...

Страница 48: ...ired IP address of the unit The default address from the factory is 10 0 0 90 Netmask Enter the subnet mask of the unit The default subnet mask from the factory is 255 255 255 0 Gateway Enter the defa...

Страница 49: ...requires 8 as standard Stop bits 1 Specify the desired size of the stop bits used the TLS 301 light sensor requires 1 as standard Parity None feature not used in communication with the light sensor F...

Страница 50: ...o the Begin and End fields to cover the range of camera addresses serviced by this TLS 301 or enter the broadcast address into the Begin field example 10 0 0 255 to cover the entire subnet Local Liste...

Страница 51: ...nance Console Settings Web Console Check Enable Web server Port 80 Telnet console Check Enable Telnet server port 23 NECI Check Enable Figure 45 Configuration overview of Console Settings Click on Sub...

Страница 52: ...Figure 46 left 3 Hand tighten the cord grip sealing nut as far as possible Hold the body hex stationary with a wrench Using a second wrench tighten the sealing nut until the cable is securely held in...

Страница 53: ...Gnd Pin 2 when no power is available from the flash see Figure 47 2 Gnd Flash Gnd Flash ground negative power terminal GROUND 3 Out Strobe out Strobe input on flash unit STROBE OUT 4 Stat Strobe stat...

Страница 54: ...tion in VISCAM AIO Pin X5 Signal Description Connection to 1 not connected 2 Gnd Flash Gnd Flash ground negative power terminal GROUND 3 Out Strobe out Strobe input on flash unit STROBE OUT 4 Stat Str...

Страница 55: ...eed on a local gantry with for example 4 EN Camera units could very well be based on a 100 Mbit network topology which then is linked externally with a 1 Gbit FO Fiber Optic uplink to the server locat...

Страница 56: ...e Controller are connected to the server camera If there are any error messages from the camera the camera sends the same error message to all clients If ENSetup sends an Ethernet trigger the camera s...

Страница 57: ...RT is activated the camera does not send images to the FTP server or JAI ImageServer and therefore the normal transaction halts 3 TCP image CONTROL PORT If Freeze button is selected the camera stops s...

Страница 58: ...lyzer Camera does not trigger Trigger source is not set correctly in Camera Properties Check camera properties for trigger source section 2 Trigger External Trigger Source Check that the camera can be...

Страница 59: ...perties 4 Light Flash Auto Manual Auto always enabled Min A Side B Side enables disables EN Strobe based on Light Sensor reading Accessing Log File The log file can be found in the EN Setup start wind...

Страница 60: ...www jai com Europe Middle East Africa Phone 45 4457 8888 Fax 45 4491 3252 Asia Pacific Phone 81 45 440 0154 Fax 81 45 440 0166 Americas Phone Toll Free 1 800 445 5444 Phone 1 408 383 0301...

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