Doc. CEI12166
Rev. 1
Pag. 41 Of 47
3.4.10 The fault cannot be fixed
If the fault is too hard to be fixed, you have to deliver CBA1000 back to your agent. We have
encountered problems caused by a poor packing of instruments that have been delivered us for
calibration or repair. In order to avoid such inconveniences, please apply the following procedure.
First of all, compile the following form, and attach it to the instrument. Please do not forget to
compile it.
With the instrument should come the mains supply cable, and the interface cables. The user’s manual
originally delivered with the test set is not necessary.
Cover the instrument with a polyester film, in order to protect it against dust and foam.
The instrument should be protected by anti-shock foam having a minimum thickness of 5 cm ON ALL
SIDES.
Use a new carton box as a container. On the box apply the UP and the FRAGILE labels.
In the box the instrument will be placed horizontal or standing; not upside down.
Last but not least, do not declare an high value for customs: this expedites clearance of the good and
lowers fees.
