VX121P/151P/171P(-QM57)
User’s manual rev.0.0 (Preliminary)
66 of 68
MU-C656.xxxxxxxxxx r.0.0-EN
If there is a problem after boot:
If the problem is intermittent, you may have a loose connection. Check all
connections including any add-on cards. Check that the memory modules
(DIMM) are fully installed.
Does your system have a virus? Run anti-virus software.
Did your hard disk loose a file? Run Scandisk to check for clusters or open
files.
If you are running a software package, try to re-install the software.
Although the Panel PC has a protected power supply, a transient voltage in the
power line or peripheral cable may cause unexpected reboots or a locked up
system. If so exit the application and start over. Check cabling and grounding.
Is the system overheating? Verify that the CPU fan and the power supply fan
work.
If there is a problem running new software:
Does the software have a hardware requirement that is not present?
Are you using an authorized copy of the software? Some items of software will
not work.
Did the software install correctly? Re-install the software.
Are you following the software’s instructions? Refer to the software manual.
The system loses time and date after power off:
The battery on the motherboard is probably exhausted. Replace the battery as
indicated in paragraph “Replacing the battery”.
If you have verified the CHECK LIST troubleshooting and the problem is still
present, contact I.P.S. follow the indications suggested in “Procedure for repairing
the products” paragraph.
