Intermec Trakker Antares 2400, Руководство пользователя

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Chapter 4— Troubleshooting and Maintaining the Terminal
Trakker Antares 242X Handheld Terminal User’s Manual 75
Problems While Configuring 802.1x Security (continued)
Problem Possible Solution
The terminal indicates that it is not
authenticated by emitting a high beep and
a low beep.
This error code appears on the Error
Logger screen:
0x542
Neither of the server certificate common names configured on your
terminal matches the server certificate common name in the active
server certificate on your Odyssey server.
•
Delete both server certificate common names on your terminal to
see if you can authenticate without checking the server certificate
common name.
•
Change one or both server certificate common names on your
terminal so that they match the server certificate common names in
the active server certificate on your Odyssey server.
For help, see “Server Certificate Common Name” in Chapter 6 of the
2400 Family system manual.
The terminal indicates that it is
authenticated by emitting a low beep and a
high beep, but it does not communicate
with the host. Make sure that the terminal IP address, host IP address, subnet mask,
and default router are properly configured for your network.
The terminal indicates that it is not
authenticated by emitting a high beep and
a low beep.
This error code appears on the Error
Logger screen:
0x513
The root Certificate Authority certificate on your terminal cannot
validate the server certificate.
•
Make sure your Odyssey server is using a server certificate that
matches the root certificate loaded on your terminal.
•
Verify the root certificate in the CACERT.PEM file on your
terminal’s C drive.
For help, see the documentation that shipped with your Odyssey server
software.
Problems With RF Connectivity (2425 only)
If the 2425 is not communicating with other devices in the RF network,
check these possible solutions.
Problems With RF Connectivity
Problem Possible Solution
The Radio icon on the terminal screen
remains on. The Network Activate command is disabled or there is a problem with
the radio card and it is turned off. Make sure the Network Activate
command is enabled. For help, see “Network Activate” in Chapter 6 of
the 2400 Family system manual.
If the network is enabled and the Radio icon remains on, there may be
a problem with the radio card. For help, contact your local Intermec
service representative.
When you turn on the terminal after it
was suspended for 10-15 minutes or
longer, the terminal can no longer send or
receive messages over the network. The host may have deactivated or lost your current terminal emulation
session. In a TCP/IP direct connect network, you need to turn off the
“Keep Alive” message (if possible) from the host so that the TCP
session is maintained while a terminal is suspended.