nugget
39
AGaramond
Chapter 4— Troubleshooting and Maintaining the Terminal
Trakker Antares 242X Handheld Terminal User’s Manual
71
Problems While Configuring the Terminal (continued)
Problem
Possible Solution
You are configuring the serial port and see
this error message when exiting the
Configuration Menu:
Serial port configuration
error.
EOM #1 cannot equal EOM #2.
Configuration was not
updated.
EOM can be one or two ASCII characters, but you cannot set the
first and second character to the same character. Also, you cannot set
EOM to any of these values: AFF (ACK), DLE, NEG (NAK), Poll,
RES (EOT), REQ (ENQ), SEL, XOFF, or XON. You need to
change the value of EOM #1 or #2. Choose Serial Port from the
Communications Menu.
For help, see “End of Message (EOM)” in Chapter 6 of the 2400
Family system manual.
You are configuring the serial port and see
this error message when exiting the
Configuration Menu:
Serial port configuration
error.
SOM cannot equal EOM.
Configuration was not
updated.
SOM cannot equal the same value that is set for EOM. You cannot
set SOM to any of these values: AFF (ACK), DLE, NEG (NAK),
Poll, RES (EOT), REQ (ENQ), SEL, XOFF, or XON. You need to
change the value of SOM. Choose Serial Port from the
Communications Menu.
For help, see “Start of Message (SOM)” in Chapter 6 of the 2400
Family system manual.
You are configuring the serial port and see
this error message when exiting the
Configuration Menu:
Serial port configuration
error. DLE, XON, XOFF are not
valid values for either SOM
or EOM.
Configuration was not
updated.
EOM or SOM cannot be set to any of these values: AFF (ACK),
DLE, NEG (NAK), Poll, RES (EOT), REQ (ENQ), SEL, XOFF, or
XON. You need to change the value of EOM or SOM. Choose
Serial Port from the Communications Menu.
For help, see “End of Message (EOM)” or “Start of Message (SOM)”
in Chapter 6 of the 2400 Family system manual.
You are configuring the serial port and see
this error message when exiting the
Configuration Menu:
PG command failed.
Configuration was not
updated.
PG is the Handshake configuration command. You need to change
the value of Handshake or set other serial port parameters. Choose
Serial Port from the Communications Menu.
The order in which you set serial port protocol configuration
commands is important. To use Frame mode, you need to set EOM
first. Next, configure Handshake, LRC, SOM, and then Poll. To use
Character mode, you need to disable these same parameters in reverse
order. For help, see “Using Serial Communications on the Terminal”
on page 51.
On a 2425, you see this error message when
exiting the Configuration Menu:
Network configuration error.
Network is enabled. Default
Router address is not on the
terminal’s network.
Configuration was not
updated.
The RF network is enabled and there is a problem with the network
configuration. You need to change the default router address. Choose
Advanced Network from the Communications Menu.
The terminal and Intermec Gateway or DCS 30X (UDP Plus or
WTP network), or host (TCP/IP network) are on different networks,
and the terminal is not on the same network as the default router.
When the terminal is on a different IP subnetwork from the
Intermec Gateway, DCS 30X, or host, you must set the Default
Router and Subnet Mask commands. Set a valid IP address for
terminal, Intermec Gateway or DCS 30X or host, and default router.
For help, see “Using RF Communications on the 2425” on page 55.
If you cannot fix the addressing problem, check with your network
administrator to get the IP addresses for each RF network device.
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