7
Important Information
Field installers and site administrators should read this section thoroughly before attempting to install
or configure a GT-400 site. It explains important concepts and lists required administrative operations.
Network Setup and Ethernet Switches
For best performance, we recommend using ethernet switches to connect the terminal(s) to the host,
rather than ethernet hubs. Using ethernet hubs to connect the terminal(s) to the host may lead to
terminal instability. If instability is encountered while using ethernet hubs, you may need to reboot the
terminal(s).
See “Rebooting the Terminal” on page 41 for more information.
Power-on and Shutdown Precautions
•
If your terminal is equipped with a backup battery, it should be connected after power has been
applied to the terminal.
See “Making Back Board Connections” on page 19 for more information.
•
The network (ethernet) cable must be connected to the terminal before applying power. The
terminal establishes itself on the network during start-up. You will not be able to communicate
with the terminal if the cable is not connected before applying power. Other connections,
including optional USB, serial or auxiliary relay connections should also be made before
applying power.
The terminal must not be disconnected from its power source without shutting down the application
first. See “Shutting Down the Terminal” on page 29 for more information.
Synchronize the reader before enrolling any users
The reader must be synchronized with a host server before creating any content, such as enrolling
users. If users are created on a reader before the first synchronization, those users will be deleted
from the reader.
See “Sync Now” on page 87 for more information.
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