Transaction Receipts
Terminal User Guide
64
VOID
If the Result Indication shows
VOID
then the transaction
has been cancelled by the operator.
CANCELLED
If the transaction was cancelled by pressing the
cancel
key, the message below the date/time will read
CANCELLED
.
SIGNATURE
INVALID
If the transaction was cancelled by the operator selecting
NO
to the signature check, then the text below the Date
and Time will read
SIGNATURE INVALID
.
Transaction Referencing
Your terminal is not pre-configured to allow for Transaction Referencing.
If you would like Transaction Referencing to be enabled on your
terminal please contact the terminal Helpdesk.
Transaction Referencing can be used to reference each transaction’s
ticket to a specific terminal operator, or location. The most common use
of Transaction Referencing is in the leisure industry for use by Waiters
(operator) and Tables (location).
The labels for these references are completely customisable for your
needs, so you could have Room Number (in a Hotel), or Invoice ID (in
an office based business), or maybe Customer ID. Please contact the
terminal Helpdesk if you wish to customise these labels.
OPERATOR
Operator ID (Waiter ID) is printed on both the merchant
and customer copy of the transaction receipts. You will
also have a sub-report on your X/Z Balance reports which
breakdown the transactions including gratuities (if
enabled) by each operator. Operator ID has a range from
1
to
99
.
LOCATION
Location ID (Table ID) is printed on both the merchant and
customer copy of the transaction receipts. Location ID can
be up to twenty-five characters in length and formed of
both letters and numbers if required.
HANDSET
Handset ID is enabled by default, and allows you to simply
reference which terminal was used to take the transaction,
when you have more than one terminal in use in your
business. The default value of
01
can be changed, refer to
the section entitled
Supervisor Menus
for more details.
