Terminal User Guide
Reports
77
TMS Report
Approximately once a month your terminal will call the Terminal
Management System (TMS) to receive any updates to the software,
details of new card schemes, and any changes to your configuration.
This call will take place automatically, normally outside of standard
trading hours.
After the TMS call has taken place your terminal will print a TMS report,
indicating if the communication was successful or has failed.
If the TMS call is interrupted part way through downloading a new or
updated configuration file, for example due to a communications
problem, the terminal will be set into a
NOT READY
state, and will not be
usable until the file has been downloaded.
If your terminal displays the
NOT READY
status message then your
terminal is not initialised. Press
menu
once, and choose the
SETUP
menu option. You should contact the terminal Helpdesk if the problem
persists after a successful TMS call.
Example successful TMS report
TMS CALL
Merchant Name
Merchant Address 1
Merchant Address 2
TID:22160001
S/N:01234WL12345678
02/01/11 02:36
CONNECTED: OK
CONIG DATA: OK
REPORT COMPLETE
The status of
CONNECTED
may be;
OK
(if successfully connected to the
TMS), or
FAIL
(if unable to connect to the TMS).
The status of
CONFIG DATA
may be;
OK
(if download was successful),
FAIL
(if download was not successful), or
NOT REQUIRED
(if no update
was required).
Terminal ID
Serial Number
Result
Print Date & Time
