Introduction
Terminal User Guide
4
Starting to Use Your Terminal
In order to get up and running as quickly as possible your terminal is
pre-configured to work out of the box. There are some basics that you
should cover before using your terminal:
Before starting to use your terminal, please read all sections of this
guide carefully, together with any other documents that came with
your terminal.
You should ensure that the terminal you have received is the model
you were expecting, and that the terminal has been configured as
per your requirements, for example:
-
The text on the receipt header is correct;
-
Your Merchant Number is correct;
-
No acquirers (such as American Express or Diners), that you
requested, are missing.
Set up your terminal in a convenient location, and familiarise
yourself with the basics. The following section, entitled
Your
Terminal
, will cover all of the detail required to install and
understand the basic operation of your terminal.
Step-by-step instructions for all types of sales and refunds are given
in the section entitled
Transaction
; for clarity these are provided
with screenshots of the terminal to guide you.
If, in the unlikely event that you encounter any problems or have
any questions relating to the operation of the terminal, read through
the section entitled
Troubleshooting
.
If you cannot resolve your problem you should call the terminal
Helpdesk.
