Troubleshooting
Terminal User Guide
78
6. Supervisor Functions
Supervisor Password
The Supervisor password is designed to limit access to the Supervisor
functions (such as the Supervisor Menus, or Refund transactions) on
the terminal to those who have access to the password.
Your terminal is shipped with an initial default password of
01483
, but is
configured so that a change of this password is required before you
process any transactions. If you forget your password, please contact
the terminal Helpdesk who will be able to reset the password back to
the default.
The following passwords are not valid choices for your
Supervisor password:
01483
,
1234
,
0000
, or
9999
.
Any other numerical password of four or more digits will be a
valid Supervisor password.
The Supervisor password allows entry into the Refund option
on the terminal.
To change your Supervisor password press the
menu
key
twice
, then
choose
SUPERVISOR
by pressing the
F3
key. You will be asked to type
your current supervisor password (i.e. 01483), then press
enter
, choose
PASSWORD
by pressing the
F2
key, followed by the
F4
key to choose
CHANGE PWD
.
MENU, MENU, F3, [password], ENTER, F2, F4
You will need to enter your new numerical password (4 digits or more)
twice
, pressing the
enter
key after each input, before the Supervisor
password is updated to this new value.
If your terminal is lost or stolen you should contact the terminal
Helpdesk immediately.
You are strongly advised to ensure that privileged access to your
terminal (including access to the Supervisor password) is only granted
to staff that have been independently verified as being trustworthy.
