To isolate the error to the drive itself or the SelectaDock system,
remove and reinstall the drive directly in the computer, and run the
same test on the drive. If the error recurs, the drive has an error and
needs to be serviced. If the error does not recur, the SelectaDock
system has an error. In this case, have the SelectaDock system
serviced.
SCSI Subsystem Test
The SelectaDock Docking System Options Diskette helps you
troubleshoot expansion unit, SCSI adapter, and SCSI device
problems through a series of menus.
To verify that these devices work correctly, run the diagnostics after
you have finished installing SCSI drives to the SelectaDock system.
Do the following:
1. Turn off the computer, the SelectaDock system, and external
SCSI drives.
2. Insert the Option Diskette into drive A.
3. Turn on all attached external SCSI drives, the computer, and the
SelectaDock system. The logo screen appears. After a few
seconds the main menu appears.
4. Select Test SCSI Subsystem.
5. Follow the instructions on the panel.
If the Test Detects No Error
If the tests detected no error, your system might have problems that
cannot be detected by the diagnostic tests. This usually means the
hardware components, including your computer, the SelectaBase,
the SelectaDock system, and the devices attached to the
SelectaDock III system are not causing the problem. The problem
source might be software errors, setup errors, configuration
problems, unsupported usage, data media, or intermittent hardware
failures.
If you cannot resolve your system problem, have your SelectaDock
system serviced.
Chapter 6. Troubleshooting
6-23
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