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Reference Code

Description/Action Perform all actions before exchanging Failing Items

Failing Item

4609

Service Processor Problem Isolation Procedure

Perform SP-PIP43.

AJDGP01

460A

Service processor real time clock problem

The system time and date has been lost. The correct time and date must be
entered on the system.

SVCPROC

460B

Battery not working correctly

A problem was detected with the battery supplying power to the
time-of-day clock. The battery is either weak or is not connected securely.

Note:

This is not a critical failure. However, if there is a power failure, the

time of day will be lost.

TOD

460C

Power supply

IOPWR

4611

System processor card failure

SVCPROC
SYSUNIT

4612

Service Processor Problem Isolation Procedure

AJDGP01
SVCPROC

4613

Service Processor Problem Isolation Procedure

SVCPROC

4614

Service Processor Problem Isolation Procedure

SYSUNIT

4622

Problem detected with control panel

CTLPNL
SVCPROC

4633

SPCN to CSP interface error.

SPCNCRD
SVCPROC

4644

CSP to VPD Collector interface error.

VPDCONC
SVCPROC

4645 to 4646

CSP to VPD Collector interface error.

VPDCONC
SVCPROC
SYSUNIT

4647

CSP to VPD Collector interface error.

SVCPROC
CTLPNL

4648

CSP to VPD Collector interface error.

VPDCONC
SVCPROC
SYSUNIT

4650

System processor card failure

PROC

4651

System processor card failure

PROC0

4652

System processor card failure

PROC1

4653

System processor card failure

PROC2

4654

System processor card failure

PROC3

4660

Main storage failure

JTPORT
MSTORE

4661 to 4662

Main storage failure

MSTORE

4680

System processor card failure

HSLCTLR

4681

System processor card failure

CLKCARD

4682

Problem detected with control panel

For Model 825, perform SP-PIP44.

For all other models, replace the items in the failing item list.

CTLPNL

A1xx, B1xx

198

iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference

Codes)

Содержание iSeries Series

Страница 1: ...iSeries iSeries 270 800 810 820 825 830 840 870 890 SB2 and SB3 Analyze Hardware Problems System Reference Codes Version 5 Release 2 SY44 5915 01 ERserver...

Страница 2: ......

Страница 3: ...iSeries iSeries 270 800 810 820 825 830 840 870 890 SB2 and SB3 Analyze Hardware Problems System Reference Codes Version 5 Release 2 SY44 5915 01 ERserver...

Страница 4: ...ge 3 and Notices on page 299 First Edition August 2002 This edition applies only to reduced instruction set computer RISC systems Copyright International Business Machines Corporation 2000 2002 All ri...

Страница 5: ...r the URC The SRC table name is the same as the SRC type For SRCs appearing on the control panel the SRC type is the first 4 characters see Figure 1 on page 2 for control panel layout For SRCs appeari...

Страница 6: ...a When exchanging the failing items use the Remove and replace procedures b When instructed to perform problem isolation procedures go to the Problem isolation procedures c Any additional information...

Страница 7: ...or station protectors for communications lines display stations printers or telephones RSFTD003 DANGER To prevent a possible electrical shock from touching two surfaces with different electrical grou...

Страница 8: ...s potentially hazardous to people because of some existing condition CAUTION Be careful when removing or installing this part or unit This part or unit is heavy but has a weight smaller than 18 kilogr...

Страница 9: ...information The system unit contains batteries and circuit boards with lead solder Before you dispose of this unit these batteries and circuit boards must be removed and discarded according to local...

Страница 10: ...obe Acrobat Reader to view or print these PDFs you can download a copy from theAdobe Web site www adobe com products acrobat readstep html 0000 Control Panel Reference Codes The control panel detected...

Страница 11: ...D AABB Remote power on failure An attempt was made to power on the system by a remote power on operation with the keylock mode on the control panel set to Secure or Manual To correct the problem selec...

Страница 12: ...to communicate between the SPCN and the CSP processor failed TWRCARD 3334 CSP to VPD Collector interface error An attempt to communicate between the CSP and the VPD Collector failed CLKCARD TWRCARD B...

Страница 13: ...se these tables for details on the Failing Item column in the Reference Codes table s above Table 3 Control Panel Failing Items for system Models 270 800 810 820 and 825 Failing Item Description Docum...

Страница 14: ...Reference Code Description Action Perform all actions before exchanging Failing Items Failing Item 00A0 SPCN BATs in process No action required This reference code is logged for information only If t...

Страница 15: ...e no replacement of parts may be needed ACMODUL 00BA The system is running on the Battery Power Unit No action required This reference code is displayed for information only 00BC Battery Power Unit te...

Страница 16: ...ference code 010F Install Disk Unit K8 Concurrent maintenance informational reference code 0110 Install Disk Unit K9 Concurrent maintenance informational reference code 0111 Install Disk Unit K10 Conc...

Страница 17: ...current maintenance informational reference code 0121 Install Disk Unit K18 Concurrent maintenance informational reference code 0122 Install Disk Unit K19 Concurrent maintenance informational referenc...

Страница 18: ...al reference code 0203 Remove Disk Unit 4 Concurrent maintenance informational reference code 0204 Remove Disk Unit 5 Concurrent maintenance informational reference code 0205 Remove Disk Unit 6 Concur...

Страница 19: ...sk Unit K13 Concurrent maintenance informational reference code 0215 Remove Disk Unit K14 Concurrent maintenance informational reference code 0216 Remove device 1 Concurrent maintenance informational...

Страница 20: ...Disk Unit K24 Concurrent maintenance informational reference code 0228 Remove Disk Unit K25 Concurrent maintenance informational reference code 0229 Remove Disk Unit K26 Concurrent maintenance inform...

Страница 21: ...ed on 0309 Disk Unit K2 regulator has been turned on Installation of disk unit K2 is complete and the regulator is turned on 030A Disk Unit K3 regulator has been turned on Installation of disk unit K3...

Страница 22: ...n turned on Installation of disk unit 12 is complete and the regulator is turned on 031C Device 3 regulator has been turned on Installation of device 3 is complete and the regulator is turned on 031D...

Страница 23: ...k Unit K29 regulator has been turned on Installation of disk unit K29 is complete and the regulator is turned on 032D Disk Unit K30 regulator has been turned on Installation of disk unit K30 is comple...

Страница 24: ...tallation or removal of disk unit 1 and the bus was released You must reinitialize the operation to continue 0501 Timeout no action detected Reinitialize the operation No action was detected for the i...

Страница 25: ...lize the operation to continue 0509 Timeout no action detected Reinitialize the operation No action was detected for the installation or removal of disk unit K2 and the bus was released You must reini...

Страница 26: ...no action detected Reinitialize the operation No action was detected for the installation or removal of disk unit K11 and the bus was released You must reinitialize the operation to continue 0513 Tim...

Страница 27: ...ialize the operation to continue 051B Timeout no action detected Reinitialize the operation No action was detected for the installation or removal of disk unit 12 and the bus was released You must rei...

Страница 28: ...ance informational reference code 0705 Timeout no action detected Reinitialize the operation Disk unit 6 was powered off but not removed Concurrent maintenance informational reference code 0706 Timeou...

Страница 29: ...d Concurrent maintenance informational reference code 0710 Timeout no action detected Reinitialize the operation Disk unit K9 was powered off but not removed Concurrent maintenance informational refer...

Страница 30: ...off but not removed Concurrent maintenance informational reference code 071C Timeout no action detected Reinitialize the operation Device 3 was powered off but not removed Concurrent maintenance info...

Страница 31: ...29 0F2C Unknown box ID The SPCN node cannot determine the machine type of the box in which it is installed TWRCARD BACKPLN 21F9429 0F2D Unknown box ID Code level mismatch The SPCN node cannot determin...

Страница 32: ...ault on Card Position M01 PWRREG TWRCARD 1622 Regulator Communication Fault on Card Position M01 PWRREG TWRCARD 1623 Regulator Fault on Card Position M01 PWRREG TWRCARD 1810 Load fault on the 12V bus...

Страница 33: ...PWROC TWRCARD 1B14 Load fault on the 12V bus PWROC TWRCARD 1B16 to 1B17 Load fault on the 2 5V bus PWROC TWRCARD 2131 Power Supply P01 Fault A fault has been detected for Power Supply P01 PWRSPLY SPN...

Страница 34: ...occurred SPNLCRD PGDPART CBLALL 2222 Power Good Type M Fault A Memory power good fault occurred SPNLCRD PGDPART CBLALL 2223 Power Good Type P Fault A Processor power good fault occurred SPNLCRD PGDPAR...

Страница 35: ...ercurrent error A POW PIP is required for identifying which load is at fault PWROC SPNLCRD CBLALL 2311 Power Supply P01 error A fault detection failure occurred for Power Supply P01 PWRSPLY SPNLCRD CB...

Страница 36: ...2612 Optical Converter 5V Fault The SPCN detected a fault on the SPCN card optical converter 5V CBLALL TWRCARD 2613 Configuration Requires 200V Input Configuration now requires 200V AC power CBLALL 3...

Страница 37: ...WRCARD 3117 I2C Bus Fan Remote Controller Communication fault I2CBUS TWRCARD 3118 I2C Bus SPCN VPD Communication fault I2CBUS TWRCARD 311C I2C Bus Panel Communication fault I2CBUS TWRCARD 311D I2C Bus...

Страница 38: ...FI00030 6118 Regulator over current fault One of the regulators detected an over current condition This may be caused by the regulator or one of cards powered by the regulator PWRREG BKSPCN 6218 Regul...

Страница 39: ...PWRREG BKSPCN 6638 Regulator over current fault Regulator 2 reported a false over current condition Fault tolerance may allow continued system operation PWRREG BKSPCN 6658 Regulator over current fault...

Страница 40: ...DISKTRY DISKDRV BKSPCN 6B01 Disk Unit 2 regulator fault The regulator that powers disk unit 2 reported a fault DISKTRY DISKDRV BKSPCN 6B02 Disk Unit 3 regulator fault The regulator that powers disk u...

Страница 41: ...a fault DISKTRY DISKDRV BKSPCN 6B10 Disk Unit K9 regulator fault The regulator that powers disk unit K9 located in slot K9 of the disk expansion unit reported a fault DISKTRY DISKDRV BKSPCN 6B11 Disk...

Страница 42: ...DISKDRV BKSPCN 6B1F Device 4 regulator fault The regulator for device 4 reported a fault RMDEV BKSPCN 6B20 Disk Unit K17 regulator fault The regulator that powers disk unit K17 reported a fault DISKT...

Страница 43: ...that powers disk unit 1 or F01 The regulator or the ac module SPCN card can cause this fault DISKTRY BKSPCN 6C01 Disk Unit 2 regulator fault A fault detection failure occurred for the regulator that...

Страница 44: ...on failure occurred for the regulator that powers disk unit K5 located in slot 5 of the disk expansion unit The regulator or the ac module SPCN card can cause this fault DISKTRY BKSPCN 6C0D Disk Unit...

Страница 45: ...c module can cause this fault RMDEV BKSPCN 6C17 Device 2 regulator fault A fault detection failure occurred for the regulator that powers device 2 or D02 The regulator or the ac module can cause this...

Страница 46: ...A fault detection failure occurred for the regulator that powers disk unit K20 DISKTRY BKSPCN 6C24 Disk Unit K21 regulator fault A fault detection failure occurred for the regulator that powers disk u...

Страница 47: ...ed or operating at the wrong speed AIRMOVR BKSPCN 7101 Power supply failure The ac power supply module reported a fault One of the other power supplies may also cause this error PWRSPLY 7102 Power sup...

Страница 48: ...ted a fault on the SPCN card optical converter 5V 90H6287 SPNLCRD 7500 to 7503 Air Moving Device missing error A problem was detected with an Air Moving Device which can be caused by an Air Moving Dev...

Страница 49: ...Moving Device not being installed Install Air Moving device if missing replace if already installed AIRMOVR TWRCARD 7720 Air Moving Device BP2 Fault A problem was detected with an Air Moving Device w...

Страница 50: ...ilure VPDPART TWRCARD 840C Memory Module Misplug VPDPART TWRCARD 840D SPCN Configuration mismatch IDPART TWRCARD 840E SPCN Default Configuration loaded IDPART TWRCARD 840F SPCN Configuration mismatch...

Страница 51: ...9023 Addressed Unit exists but the frame is powered off The addressed unit is in a frame that is powered off No action required This reference code is logged for information only 9024 SPCN Licensed In...

Страница 52: ...error analysis only 9033 SPCN Communications Failure rack to unit A secondary node detected a BCC error on a transmission from the frame The transmission is attempted again No action required This ref...

Страница 53: ...S and EEPROM are not compatible Exchange the failing items for the failing node TWRCARD AJDG301 9080 Undefined Status Code An SPCN node returned an unknown status code Exchange the failing SPCN node T...

Страница 54: ...is too large for VLIC There are more nodes in the network than VLIC can service AJDG301 9112 Primary SPCN node is reporting load damaged The Licensed Internal Code for the primary SPCN node is damaged...

Страница 55: ...lure A frame to frame communications failure occurred during STF processing TWRCARD CBLALL 9232 Intrarack Communications Failure An SPCN secondary node to frame communications failure occurred during...

Страница 56: ...285 BCC Fault A BCC Error was detected during Network post processing TWRCARD 9286 Length Check Error Length Check occurred during SPCN post processing TWRCARD AJDG301 9287 Undefined status Undefined...

Страница 57: ...V dc bus PWRREG BATCHGR BACKPLN B102 Battery Power Unit 2 Failed Battery power unit 2 reported an over current condition on the 29 V dc bus PWRREG BATCHGR BACKPLN B201 A Battery Power Unit 1 Failed Ba...

Страница 58: ...found If the regulators are installed exchange the failing items PWRREG ACMODUL CE1A Regulator Not Present If regulator 3 in slot R03 is installed exchange the failing items PWRREG BKSPCN D001 A Batte...

Страница 59: ...N F501 Internal Battery Power Unit Fault BATRY BATCHGR F601 Internal Battery Power Unit or Charger Fault BATCHGR BATRY F701 Internal Battery Power Unit Charger Fault BATCHGR BATRY F802 External Batter...

Страница 60: ...Isolation INTRLCK Interlock part Problem Analysis Symbolic FRU Isolation PGDPART Power Good Part Problem Analysis Symbolic FRU Isolation PWROC Power Supply overcurrent Problem Analysis Symbolic FRU I...

Страница 61: ...ge is correct PWRSPLY TWRCARD 1511 Power supply failure PWRSPLY TWRCARD 1512 Power supply failure PWRSPLY TWRCARD CBLALL 1513 to 1514 Power supply failure PWRSPLY TWRCARD 1516 No Power Supplies Presen...

Страница 62: ...ult PWROC TWRCARD 1B0C Load Fault on the 3 3V 1 5v bus An isolation procedure is required for identifying which load is at fault PWROC TWRCARD 1B0D Load fault on the 2 5V bus An isolation procedure is...

Страница 63: ...Requires 200V Input Configuration now requires 200V AC power CBLALL 3100 I2C Bus Controller Communication fault I2CBUS TWRCARD 3101 I2C Bus 1 Communication fault I2CBUS TWRCARD 3102 I2C Bus 2 Communic...

Страница 64: ...Power Unit Charger Fault Internal Battery Power Unit Charger in the system has failed BATCHGR TWRCARD CBLALL 4412 Internal Battery Power Unit Charger Fault Internal Battery Power Unit Charger in the...

Страница 65: ...Moving Device is operating at the wrong speed AIRMOVR TWRCARD 7641 Air Moving Device missing error A problem was detected with an Air Moving Device which can be caused by an Air Moving Device not bei...

Страница 66: ...ess of D or E or had a frame address of 00 Exchange the failing items in the system unit AJDG301 TWRCARD 9016 9021 A command to an SPCN node was rejected No action required This reference code is logg...

Страница 67: ...guration table The addressed frame is not in the SPCN configuration table No action required This reference code is logged for information only 9031 Frame to Frame Communications Failure The SPCN dete...

Страница 68: ...nnot be written successfully Exchange the SPCN node reported in the failure TWRCARD 9043 Download Failure The Licensed Internal Code download to an SPCN node was completed but was not successful Excha...

Страница 69: ...d No action required This reference code is logged for information only 9107 An SPCN microcode download is required No action required This reference code is logged for error analysis only 9108 A stat...

Страница 70: ...secondary node The address in the SPCN command does not match the assigned address of the secondary node Exchange the failing items for the failing node TWRCARD 9214 Invalid Address Mode status Invali...

Страница 71: ...node does not match the address of the frame TWRCARD AJDG301 923B Invalid Packet Length for data sent An Invalid Packet Length occurred for data exchanged AJDG301 TWRCARD 9280 Response Stack Overflow...

Страница 72: ...Problem Analysis Symbolic FRU Isolation I2CBUS I2C Bus Part Problem Analysis Symbolic FRU Isolation IDPART Vital Product Data Parts Problem Analysis Symbolic FRU Isolation PGDPART Power Good Part Prob...

Страница 73: ...r information only 00A7 The system is running on the Battery Power Unit No action required This reference code is logged for information only 00A8 The Battery Power Unit is not fully charged No action...

Страница 74: ...e code 0108 Install Disk Unit K1 Concurrent maintenance informational reference code 0109 Install Disk Unit K2 Concurrent maintenance informational reference code 010A Install Disk Unit K3 Concurrent...

Страница 75: ...10 Concurrent maintenance informational reference code 011A Install Disk Unit 11 Concurrent maintenance informational reference code 011B Install Disk Unit 12 Concurrent maintenance informational refe...

Страница 76: ...rmational reference code 012C Install Disk Unit K29 Concurrent maintenance informational reference code 012D Install Disk Unit K30 Concurrent maintenance informational reference code 012E Install Disk...

Страница 77: ...Concurrent maintenance informational reference code 020C Remove Disk Unit K5 Concurrent maintenance informational reference code 020D Remove Disk Unit K6 Concurrent maintenance informational referenc...

Страница 78: ...ode 021E Remove Disk Unit K16 Concurrent maintenance informational reference code 021F Remove device 4 Concurrent maintenance informational reference code 0220 Remove Disk Unit K17 Concurrent maintena...

Страница 79: ...e no replacement of parts may be needed ACMODUL 0300 Disk Unit 1 regulator has been turned on Installation of disk unit 1 is complete and the regulator is turned on 0301 Disk Unit 2 regulator has been...

Страница 80: ...r has been turned on Installation of disk unit K9 is complete and the regulator is turned on 0311 Disk Unit K10 regulator has been turned on Installation of disk unit K10 is complete and the regulator...

Страница 81: ...0322 Disk Unit K19 regulator has been turned on Installation of disk unit K19 is complete and the regulator is turned on 0323 Disk Unit K20 regulator has been turned on Installation of disk unit K20...

Страница 82: ...ete 0408 Removal of Disk Unit K1 is complete 0409 Removal of Disk Unit K2 is complete 040A Removal of Disk Unit K3 is complete 040B Removal of Disk Unit K4 is complete 040C Removal of Disk Unit K5 is...

Страница 83: ...ialize the operation to continue 0504 Timeout no action detected Reinitialize the operation No action was detected for the installation or removal of disk unit 5 and the bus was released You must rein...

Страница 84: ...no action detected Reinitialize the operation No action was detected for the installation or removal of disk unit K6 and the bus was released You must reinitialize the operation to continue 050E Timeo...

Страница 85: ...reinitialize the operation to continue 0516 Timeout no action detected Reinitialize the operation No action was detected for the installation or removal of device 1 and the bus was released You must r...

Страница 86: ...ction detected Reinitialize the operation No action was detected for the installation or removal of device 4 and the bus was released You must reinitialize the operation to continue 0700 Timeout no ac...

Страница 87: ...ed Concurrent maintenance informational reference code 070A Timeout no action detected Reinitialize the operation Disk unit K3 was powered off but not removed Concurrent maintenance informational refe...

Страница 88: ...l reference code 0715 Timeout no action detected Reinitialize the operation Disk unit K14 was powered off but not removed Concurrent maintenance informational reference code 0716 Timeout no action det...

Страница 89: ...Blower B02 powered off for concurrent maintenance 0802 Blower B03 powered off for concurrent maintenance 0803 Blower B04 powered off for concurrent maintenance 0900 Power Supply P01 powered off for c...

Страница 90: ...01 Power Supply P02 error A fault detection failure occurred for Power Supply P02 PWRSPLY ACMODUL BKSPCN CBLALL 1102 Power Supply P03 error A fault detection failure occurred for Power Supply P03 PWRS...

Страница 91: ...urred for Regulator R12 BKSPCN BACKPLN 1114 Regulator R13 error A fault detection failure occurred for Regulator R13 BKSPCN BACKPLN 1115 Regulator R14 error A fault detection failure occurred for Regu...

Страница 92: ...fault has been detected DMREG BKSPCN 1207 Clock Regulator Fault A Clock Regulator fault has been detected DMREG BKSPCN 1300 Power Supply P01 Fault A fault has been detected for Power Supply P01 PWRSP...

Страница 93: ...been detected for Regulator R11 PWRREG BKSPCN 1313 Regulator R12 Fault A fault has been detected for Regulator R12 BKSPCN BACKPLN 1314 Regulator R13 Fault A fault has been detected for Regulator R13...

Страница 94: ...sor 2 Regulator Domain Fault A Processor 2 Regulator Domain fault has been detected DMREG BKSPCN 1407 Clock Regulator Domain Fault A Clock Regulator Domain fault has been detected DMREG BKSPCN 1510 De...

Страница 95: ...1632 Regulator Communication Fault on Card Position M06 PWRREG TWRCARD 1633 Regulator Fault on Card Position M06 PWRREG TWRCARD 1810 Load fault on the 12V bus An isolation procedure is required for i...

Страница 96: ...OC TWRCARD 1B04 Load fault on the 12V bus An isolation procedure is required for identifying which load is at fault PWROC TWRCARD 1B05 Load fault on the 1 8V bus An isolation procedure is required for...

Страница 97: ...en detected for Power Supply P04 PWRSPLY SPNLCRD 2151 Power Supply P01 Fault A fault has been detected for Power Supply P01 PWRSPLY SPNLCRD 2152 Power Supply P02 Fault A fault has been detected for Po...

Страница 98: ...R SPNLCRD 2244 Air Moving Device 4 Fault A problem was detected with an Air Moving Device which can be caused by an Air Moving Device not being installed or operating at the wrong speed AIRMOVR SPNLCR...

Страница 99: ...d error was detected SPNLCRD CBLALL PGDPART 2324 Power Good Type I error A Internal expansion power good error was detected SPNLCRD CBLALL PGDPART 2330 Power Supply P01 not installed PWRSPLY SPNLCRD 2...

Страница 100: ...munication fault I2CBUS TWRCARD 3101 I2C Bus 1 Communication fault I2CBUS TWRCARD 3102 I2C Bus 2 Communication fault I2CBUS TWRCARD 3103 I2C Bus 3 Communication fault I2CBUS TWRCARD 3104 I2C Bus 4 Com...

Страница 101: ...er in the system has failed BATCHGR TWRCARD CBLALL 4414 Battery Charger Load fault PWROC BATRY TWRCARD CBLALL 4415 Battery Power Unit missing BATRY TWRCARD CBLALL 4416 Internal Battery Power Unit Char...

Страница 102: ...r Fault Regulator 1 has reported a fault PWRREG ACMODUL FI00030 6338 Regulator Fault Regulator 2 reported a fault PWRREG BKSPCN 633A Regulator Fault Regulator 2 reported a fault PWRREG ACMODUL FI00030...

Страница 103: ...failure occurred for a regulator The regulator or the ac module SPCN card can cause this fault PWRREG BKSPCN 6A18 Regulator Fault A regulator fault detection failure occurred for regulator 1 The ac m...

Страница 104: ...k Unit K4 regulator fault The regulator that powers disk unit K4 located in slot K4 of the disk expansion unit reported a fault DISKTRY DISKDRV BKSPCN 6B0C Disk Unit K5 regulator fault The regulator t...

Страница 105: ...regulator that powers disk unit 9 reported a fault DISKTRY DISKDRV BKSPCN 6B19 Disk Unit 10 regulator fault The regulator that powers disk unit 10 reported a fault DISKTRY DISKDRV BKSPCN 6B1A Disk Uni...

Страница 106: ...RV BKSPCN 6B2A Disk Unit K27 regulator fault The regulator that powers disk unit K27 reported a fault DISKTRY DISKDRV BKSPCN 6B2B Disk Unit K28 regulator fault The regulator that powers disk unit K28...

Страница 107: ...ISKTRY BKSPCN 6C08 Disk Unit K1 regulator fault A fault detection failure occurred for the regulator that powers disk unit K1 located in slot 1 of the disk expansion unit The regulator or the ac modul...

Страница 108: ...lator fault A fault detection failure occurred for the regulator that powers disk unit K12 located in slot 12 of the disk expansion unit The regulator or the ac module SPCN card can cause this fault D...

Страница 109: ...disk expansion unit The regulator or the ac module can cause this fault DISKTRY BKSPCN 6C1F Device 4 regulator fault A fault detection failure occurred for the regulator that powers device 4 The regu...

Страница 110: ...ion failure occurred for the regulator that powers disk unit K30 DISKTRY BKSPCN 6C2E Disk Unit K31 regulator fault A fault detection failure occurred for the regulator that powers disk unit K31 DISKTR...

Страница 111: ...ault was reported in the ac module ACMODUL BKSPCN 7401 Control Supply over current A control supply over current condition was detected in the ac module ACMODUL PWRREG BKSPCN 7402 Control Supply 5V re...

Страница 112: ...wrong speed AIRMOVR TWRCARD 7621 Air Moving Device missing error A problem was detected with an Air Moving Device which can be caused by an Air Moving Device not being installed Install Air Moving de...

Страница 113: ...TWRCARD 7740 Air Moving Device BP2 Fault AIRMOVR TWRCARD 7741 Air Moving Device BP2 Not Present AIRMOVR TWRCARD 8001 A Battery Power Unit 1 Failed A response was received from battery power unit 1 ch...

Страница 114: ...426 No Processor VPD VPDPART TWRCARD 8430 SPCN Configuration mismatch The V S Comm cable is required but not connected IDPART TWRCARD 8431 SPCN Configuration mismatch The V S Comm cable is connected b...

Страница 115: ...ence code is logged for information only 9022 Addressed Unit not in frame The addressed unit does not exist in the addressed frame No action required This reference code is logged for information only...

Страница 116: ...ommunications Failure unit to rack The frame detected a BCC error on a transmission from a secondary node to the frame The transmission is attempted again No action required This reference code is log...

Страница 117: ...RCARD 9047 QDS Block Sequence Error The Block Sequence number is wrong The download was stopped TWRCARD 9048 The SPCN ROS and EEPROM LIC is not compatable The LIC levels in the nodes ROS and EEPROM ar...

Страница 118: ...o load new Licensed Internal Code TWRCARD 9110 Battery Power Unit capacity test failed The battery power unit was not able to pass the capacity test BATRY 9111 SPCN is too large for VLIC There are mor...

Страница 119: ...ndary node has no address assigned during Command processing TWRCARD AJDG301 9231 Frame to Frame Communications Failure A frame to frame communications failure occurred during STF processing TWRCARD C...

Страница 120: ...s occurred during Frame or STF processing TWRCARD AJDG301 9285 BCC Fault A BCC Error was detected during Network post processing TWRCARD 9286 Length Check Error Length Check occurred during SPCN post...

Страница 121: ...V dc bus PWRREG BATCHGR BACKPLN B102 Battery Power Unit 2 Failed Battery power unit 2 reported an over current condition on the 29 V dc bus PWRREG BATCHGR BACKPLN B201 A Battery Power Unit 1 Failed Ba...

Страница 122: ...found If the regulators are installed exchange the failing items PWRREG ACMODUL CE1A Regulator Not Present If regulator 3 in slot R03 is installed exchange the failing items PWRREG BKSPCN D001 A Batte...

Страница 123: ...F501 Internal Battery Power Unit Fault BATRY BATCHGR F601 Internal Battery Power Unit or Charger Fault BATCHGR BATRY F701 Internal Battery Power Unit Charger Fault BATCHGR BATRY F802 External Battery...

Страница 124: ...FRU Isolation IDPART Vital Product Data Parts Problem Analysis Symbolic FRU Isolation INTRLCK Interlock part Problem Analysis Symbolic FRU Isolation PGDPART Power Good Part Problem Analysis Symbolic F...

Страница 125: ...ction required This reference code is logged for information only If this reference code is present for more than 1 minute exchange the failing items TWRCARD 00AA Download in process No action require...

Страница 126: ...AC input voltage is correct PWRSPLY TWRCARD 1531 Power supply failure PWRSPLY TWRCARD 1532 Power supply failure PWRSPLY TWRCARD CBLALL 1533 Power supply failure PWRSPLY TWRCARD 1534 Power Supply P03...

Страница 127: ...dure is required for identifying which load is at fault PWROC TWRCARD 1C05 Load fault on the 1 8V bus An isolation procedure is required for identifying which load is at fault PWROC TWRCARD 1C06 to 1C...

Страница 128: ...s 4 Communication fault I2CBUS TWRCARD 311C I2C Bus Panel Communication fault I2CBUS TWRCARD 311D I2C Bus DASD Backplane 2 Communication fault I2CBUS TWRCARD 311E I2C Bus DASD Backplane 3 Communicatio...

Страница 129: ...0 Air Moving Device Fault The Air Moving Device is operating at the wrong speed AIRMOVR TWRCARD 7631 Air Moving Device missing error A problem was dectected with an Air Moving Device which can be caus...

Страница 130: ...ch The V S Comm cable is connected but not supported by current configuration IDPART TWRCARD 8450 SPCN Configuration mismatch IDPART 8468 to 8469 Capacitor card fault CAPPWR 8610 Air Moving Device B01...

Страница 131: ...gged for information only 9022 Addressed Unit not in frame The addressed unit does not exist in the addressed frame No action required This reference code is logged for information only 9023 Addressed...

Страница 132: ...ommunications Failure unit to rack The frame detected a BCC error on a transmission from a secondary node to the frame The transmission is attempted again No action required This reference code is log...

Страница 133: ...RCARD 9047 QDS Block Sequence Error The Block Sequence number is wrong The download was stopped TWRCARD 9048 The SPCN ROS and EEPROM LIC is not compatable The LIC levels in the nodes ROS and EEPROM ar...

Страница 134: ...o load new Licensed Internal Code TWRCARD 9110 Battery Power Unit capacity test failed The battery power unit was not able to pass the capacity test BATRY 9111 SPCN is too large for VLIC There are mor...

Страница 135: ...AJDG301 922B Address Unassigned status A secondary node has no address assigned during Command processing TWRCARD AJDG301 9231 Frame to Frame Communications Failure A frame to frame communications fai...

Страница 136: ...WRCARD AJDG301 9284 Undefined status Undefined Status occurred during Frame or STF processing TWRCARD AJDG301 9285 BCC Fault A BCC Error was detected during Network post processing TWRCARD 9286 Length...

Страница 137: ...UPS failure UPSUNIT E106 Critical logic overtemperature MAPPWR E206 Ambient room temperature limit exceeded F4X6 Hardware configuration cannot support N mode power F806 F906 FA06 BPC AC power loss or...

Страница 138: ...SRCs in this table where x is a variable number or character xxnn will appear in the table representing the variable Reference Code Description Action Perform all actions before exchanging Failing It...

Страница 139: ...not isolated VPD on BPR may be corrupted MAPPWR F306 SPCN Configuration mismatch MAPPWR F406 Hardware configuration cannot support N mode power MAPPWR F516 F526 F536 F546 F556 F566 F576 F586 F596 F5A6...

Страница 140: ...fier A0 v Table 6 SPCN failing items for Models 870 and 890 with table identifier B0 Table 4 SPCN failing items for Models 870 and 890 with table identifier 90 Failing Item Description Document Descri...

Страница 141: ...is Symbolic FRU Isolation IBFPWR Battery Power Unit Problem Analysis Symbolic FRU Isolation MAPPWR MAP Power Problem Problem Analysis Symbolic FRU Isolation UPSUNIT UPS unit part Problem Analysis Symb...

Страница 142: ...ecoverable error A disk unit service action is recommended only if the Service Action Log contains an entry for this reference code For more information about the Service Action Log see Hardware Servi...

Страница 143: ...hese 8 characters are the direct select address of the card BBBBCcbb The unit address portion of the card address is characters 1 through 8 of the bottom 16 character line of function 11 Word 4 Card l...

Страница 144: ...r perform SDIOP PIP17 Use the failing item FI codes to find failing devices USER FI01107 STORIOA 3022 I O processor detected a SCSI bus configuration error Error occurred on SCSI bus 2 To correct or i...

Страница 145: ...ce code and the 3121 reference code that occurred before it require no service action since SCSI bus 1 is now operational 3142 I O Processor detected that the bus is now operational This reference cod...

Страница 146: ...ed This reference code is logged for information only 8145 A recoverable I O processor error occurred STORIOA 8146 Disk device detected recoverable error FI01105 8150 A permanent I O processor failure...

Страница 147: ...IOP PIP20 SVCDOCS 9022 to 9024 Array not functional due to present hardware configuration Perform SDIOP PIP22 SVCDOCS 9025 Disk unit is not supported at its physical location Perform SDIOP PIP21 SVCDO...

Страница 148: ...ovable media Look for Product Activity Log entries for other IOP reference codes and take action on them SVCDOCS 9054 IOP resources not available due to previous problems Power off the system and remo...

Страница 149: ...on IOP I O processor card Problem Analysis Symbolic FRU Isolation PCIBUS Any PCI card on the PCI bus Problem Analysis Symbolic FRU Isolation STORIOA Storage I O adapter Problem Analysis Symbolic FRU I...

Страница 150: ...ttached to the IOP may then need to be Varied On 2 If disk units are not attached perform the VRYCFG RESET YES command to reset the IOP and Vary On attached resources SVCDOCS 2200 I O processor Licens...

Страница 151: ...ion required 3084 I O processor card or Licensed Internal Code error A microprocessor exception occurred on the I O processor AJDGP01 IOP FI01104 MA_BRDG 3087 I O processor resource not available The...

Страница 152: ...erence code that occurred before it require no service action since SCSI bus 1 is now operational 3142 I O Processor detected that the bus is now operational This reference code and the 3122 reference...

Страница 153: ...1 IOP 6085 I O processor Licensed Internal Code error AJDGP01 IOP MA_BRDG 6200 A permanent IOA hardware error occurred FCIOA OPT_CLN 6201 IOA LID is not valid AJDGP01 6602 An I O processor Licensed In...

Страница 154: ...nly 8141 IOA detected recoverable device error No action is required This reference code is logged for information only 8145 A recoverable I O processor error occurred STORIOA 8146 Disk device detecte...

Страница 155: ...iated with attached devices cannot be found Perform SDIOP PIP19 SVCDOCS 9011 Cache data belongs to devices other than those attached Perform SDIOP PIP19 SVCDOCS 9012 IOP requires a cache adaptor card...

Страница 156: ...n the product activity log If so perform the action indicated for the 9054 reference code Otherwise perform SDIOP PIP27 SVCDOCS 9052 Cache data exists for device that has been modified Perform SDIOP P...

Страница 157: ...nt I O processor failure occurred STORIOA B412 Tape CD or disk bus interface error occurred Perform SDIOP PIP16 FI01107 FI01140 STORIOA DEVTERM B935 Unknown hardware detected FI01101 AJDGP01 IOP MA_BR...

Страница 158: ...2766 2787 5704 Reference Codes If the error is reported on the control panel the unit reference code is characters 5 through 8 of the top 16 character line of function 11 If the error is reported on...

Страница 159: ...failure occurred AJDGP01 FCIOA OPT_CLN 9091 to 9092 Incorrect hardware configuration change has been detected Reset the I O processor and then IPL the I O processor For information on how to reset and...

Страница 160: ...below Table 1 283C 283D 283F 28B9 28BC 28CB 28CC 28CD 5306 Device Backplane Reference Codes Reference Code Description Action Perform all actions before exchanging Failing Items Failing Item 3002 Addr...

Страница 161: ...ad the first tape 6 Start a type D IPL from the system unit control panel Does the IPL complete successfully v Yes The problem has been corrected This ends the procedure v No Obtain another copy of th...

Страница 162: ...e 3490 Tape Unit service information to continue analyzing the problem MHK0001 DHK0002 2010 Tape unit failure Use online problem analysis and the 3490 Tape Unit service information to continue analyzi...

Страница 163: ...e interposer and the device is seated correctly and that there are no bent or damaged pins on the SCSI cable 4 Ensure that a terminating plug is attached to the device end of the SCSI cable FI00851 FI...

Страница 164: ...e I O processor data For more information see the iSeries Service Functions information or ask your next level of support for assistance FI00130 96xx Tape unit failure Use online problem analysis and...

Страница 165: ...at had the error verify that the drive control unit address switch has an address of hexadecimal 7 and the drive unit address switch has an address of 0 Use the 3490 Tape Unit service information to c...

Страница 166: ...Code Description Action Perform all actions before exchanging Failing Items Failing Item 2301 Library device failure Library attachment facility equipment check Use the 3494 Tape Library Dataserver Ma...

Страница 167: ...90 Control Unit Licensed Internal Code Refer to I O device service information DHALIBC 3494 Library Manager Licensed Internal Code IBM 3494 Maintenance Information SA37 0270 3570 Tape Unit Reference C...

Страница 168: ...s not given support UHZCNFG DHZDEV FI00130 9100 Interface error detected by I O processor or by tape unit Before exchanging any parts do the following 1 Ensure that an interposer is connected between...

Страница 169: ...hat a terminating plug is attached to the device end of the SCSI cable DHZDEV FI00131 05H3834 EXTSCSI 61G8324 9202 Tape unit failed after Licensed Internal Code was loaded Before exchanging any parts...

Страница 170: ...tridge MHZTMED UHZCLN DHZDEV 9351 Tape with excessive error rate was mounted in tape device The tape unit detected that the mounted tape cartridge has a history of excessive read and write errors It i...

Страница 171: ...lation FCCABLE Fibre Channel cable Problem Analysis Symbolic FRU Isolation FCCODE Gateway device Licensed Internal Code Problem Analysis Symbolic FRU Isolation FCDEV Fibre Channel device Problem Analy...

Страница 172: ...umn entries see Table 2 Tape Unit Failing Items Details which follows the reference code table below Table 1 3590 Tape Unit Reference Codes Reference Code Description Action Perform all actions before...

Страница 173: ...he device is seated correctly and that there are no bent or damaged pins on the SCSI cable 4 Ensure that a terminating plug is attached to the device end of the SCSI cable FI00851 FI00131 05H3834 EXTS...

Страница 174: ...pe unit Then power on the tape unit to resume operation FI00130 FI00851 9321 Gateway device Licensed Internal Code error Use the gateway device service documenation to analyze the problem FCCODE 9350...

Страница 175: ...new LIC FFF6 Tape volume statistics logged no action required Table 2 Tape Unit Failing Items Details Failing Item Description Document Description 05H3834 Interposer IBM 3590 Tape Drive Service Guide...

Страница 176: ...on error If an MES is being installed verify the configuration DISKDRV FI01106 STORIOA FI01140 3029 A device replacement has occurred No action required This reference code is logged for information o...

Страница 177: ...DISKDRV STORIOA FFF5 Disk sector read error A disk unit service action is recommended only if the Service Action Log contains an entry for this reference code For more information about the Service Ac...

Страница 178: ...es An optical storage unit failure occurred Notes 1 If the system is available use online diagnostic tests when possible 2 Search the problem log WRKPRB for a recent optical storage entry that may ass...

Страница 179: ...successfully recovered from a temporary error No action is required This reference code is logged for information only C300 Media or device error occurred Perform the following 1 Clean the disk 2 Att...

Страница 180: ...fter retries The device successfully recovered from a temporary error No action is required This reference code is logged for information only CFF7 Recovered device error The device successfully recov...

Страница 181: ...s ends the procedure v No Look at the 4 rightmost characters of the Data display for word 1 These 4 characters are the unit reference code Find the unit reference code in the following table For more...

Страница 182: ...bent or damaged pins on the SCSI cable 4 Ensure that a terminating plug is attached to the device end of the SCSI cable FI00871 FI01112 FI00872 DEVTERM 9201 Tape unit command timeout If the attached...

Страница 183: ...re FI00130 FI00871 9321 Gateway device Licensed Internal Code error Use the gateway device service documenation to analyze the problem FCCODE 9350 Tape unit detected a read or write error on tape medi...

Страница 184: ...me statistics logged no action required Table 2 Tape Unit Failing Items Details Failing Item Description Document Description ANYFC Any device on Fibre Channel interface Problem Analysis Symbolic FRU...

Страница 185: ...18 0C40 0C43 Synchronous data link control send receive test failed FI00719 FI00718 0C50 0C53 Binary synchronous control send receive test failed FI00719 FI00718 0C60 0C63 Asynchronous send receive te...

Страница 186: ...word 1 These 4 characters are the unit reference code Is the failing tape unit located in a type 9427 Tape Library device v Yes Go to 9427 Tape Unit Reference Codes on page 192 v No Does the label on...

Страница 187: ...d the yellow light is on the tape unit is indicating an error condition 2 Switch off power to the tape unit 3 Switch on power to the tape unit 4 Clean the recording head in the tape unit Use the IBM C...

Страница 188: ...the IOP 5 Switch on power to the tape unit 91F0914 FI00141 FI00830 91F0721 42F7300 53F3861 81F9128 AJEDA00 3110 Tape unit command timeout The tape unit did not complete a command sent by the IOP in th...

Страница 189: ...tridges or using a format that is not correct 1 Switch off power to the tape unit 2 Switch on power to the tape unit 3 Clean the recording head in the tape unit Use the IBM Cleaning Cartridge Kit part...

Страница 190: ...that wrote the tape may be the cause of the problem Perform TU PIP2 When the system is available perform the following v Verify the operation of the tape drive Use the VFYTAP system command Note When...

Страница 191: ...rite error on tape medium Perform the Action for reference code 030B ML2TMED 46G2227 03B5 Tape unit detected a read error on the tape medium Perform the Action for reference code 030B ML2TMED 46G2227...

Страница 192: ...complete a command sent by the IOP in the time allowed Perform the following 1 TU PIP1 2 TU PIP2 in TPUNIT 46G2227 FI00141 FI00830 46G2599 42F7300 17G1500 46G3934 AJEDA00 4016 to 4017 Licensed Interna...

Страница 193: ...ure that the SCSI cable between the device and the I O Processor or I O Adaptor is seated correctly and that there are not bent or damaged pins on the SCSI cable 3 Ensure that the terminating plug is...

Страница 194: ...erence code is logged for information only 9810 Problem analysis has determined a part should be replaced This reference code is used for ending Online Problem Analysis with a list of failing items In...

Страница 195: ...2F7300 FFFF Tape unit detected a write error on tape medium Perform the Action for reference code 030B ML2TMED 46G2227 Table 4 Model 012 Tape Drive Failing Items Failing Item Description Document Desc...

Страница 196: ...py of the tape Repeat this step using the new tape If this does not correct the problem continue with the next step 4 Look at the 4 rightmost characters of the Data display for word 1 These 4 characte...

Страница 197: ...uration error Before exchanging any parts verify that the following conditions are not present v Tape and DASD devices attached to an I O Processor that does not support attachment of both tape and DA...

Страница 198: ...MED 86G9274 86G9255 9301 Tape device failure redundancy lost The tape device detected a hardware failure that does not prevent the tape unit from completed the current operation Refer to the Tape unit...

Страница 199: ...nalysis completed the problem has been corrected This reference code is used for ending Online Problem Analysis when no problem was found or the problem was corrected ULYFIXD 9900 Licensed Internal Co...

Страница 200: ...erform the Action for reference code 03xx MLYTMED 86G9251 86G9253 FFFF Tape unit detected a write error on tape medium Perform the Action for reference code 03xx MLYTMED 86G9251 Table 2 Tape Unit Fail...

Страница 201: ...t has not initiated reload of the Service processor Some system service operations have been suspended and the system should be scheduled for power down as soon as possible Perform a system IPL If no...

Страница 202: ...em Isolation Procedure SYSUNIT 4622 Problem detected with control panel CTLPNL SVCPROC 4633 SPCN to CSP interface error SPCNCRD SVCPROC 4644 CSP to VPD Collector interface error VPDCONC SVCPROC 4645 t...

Страница 203: ...rocessor Licensed Internal Code Perform INT PIP24 AJDGP01 AJDG301 469B Service processor LIC problem Record all the SRC data words attempt a main storage dump and replace the FRUs listed if necessary...

Страница 204: ...ALTINTF System bus Problem Analysis Symbolic FRU Isolation AUSTIN0 RESERVED Austin Only code flash update by diskette Problem Analysis Symbolic FRU Isolation BACKPLN Back Plane Unit Problem Analysis...

Страница 205: ...at all A9xx and B9xxx SRCs and their associated unit reference codes give information about the user customer program 1 The service representative should have the user see Problem Handling Tables and...

Страница 206: ...200 Clear to send state changed error limit per 256 reached FI00704 CNGTHRS FI00701 FI00719 3201 Data set ready state changed error limit per 256 reached FI00704 CNGTHRS FI00701 FI00719 3202 Clear to...

Страница 207: ...ime out error error limit per 256 reached CNGTHRS GNGLINK 4205 Number of characters discarded error limit per 256 reached GNGLINK CNGLBPS CNGLOAD CNGTHRS 4206 Procedure error in Licensed Internal Code...

Страница 208: ...censed Internal Code CNGPRTY CNGBCHR FI00730 AJDG301 450E Wrong configuration value sent by Licensed Internal Code AJDG301 FI00730 CNGMCFL 4549 Wrong configuration value sent by Licensed Internal Code...

Страница 209: ...ion value sent by Licensed Internal Code AJDG301 FI00730 5515 Wrong configuration value sent by Licensed Internal Code AJDG301 CNGFLOC FI00730 5549 Wrong configuration value sent by Licensed Internal...

Страница 210: ...701 CNGASPT CNGSLPT FI00719 5E01 Call received during dialing procedure GNGRESC FI00704 FI00701 FI00719 6210 Resource or storage not available CNGMAXI FI00730 6212 6214 Communications controller error...

Страница 211: ...this adapter Use the CHGNETA command to change MDMCNTRYID CNGCONF 8020 System log entry only no service action required FFFF User suspected communications problem UNGUPPR Table 2 Asynchronous Communic...

Страница 212: ...rnal devices or network GNGRESC Line or automatic call unit already in use UNGUPPR User suspected communications problem B006 Common Licensed Internal Code Reference Codes The common Licensed Internal...

Страница 213: ...he system Check other errors reported to the system and correct them 1211 System bus error FI00131 ANYBUS AJEQU00 AJDG301 1212 A permanent I O processor failure occurred FI00131 AJEQU00 1213 System bu...

Страница 214: ...131 1317 I O processor card error Display the Service Action Log entry for this SRC If the Failing Item indicates IOP then replace the IOP If the Failing Item indicates SVCDOCS then do NOT replace the...

Страница 215: ...nsed Internal Code The Licensed Internal Code has recovered from a condition that was not expected FI00130 AJDG301 FI00131 FI00132 1A05 to 1A06 I O processor card or Licensed Internal Code error A mic...

Страница 216: ...through 8 of the top 16 character line of function 11 4 rightmost characters of word 1 These 4 characters are the unit reference code 2 Find the unit reference code in the following table For more on...

Страница 217: ...e problem intermittent No Yes Perform the following procedures 1 INT PIP5 2 INT PIP14 Perform TWSC PIP1 FI00601 FI00602 GAU8888 FI00610 0007 WS IOP detected wrong address from device Is the problem in...

Страница 218: ...0610 0082 WS IOP detected wrong device type from device Perform TWSC PIP1 FI00601 0090 WS IOP detected no status change from device Perform TWSC PIP1 FI00601 FI00610 0091 WS IOP detected busy time out...

Страница 219: ...blem intermittent No Yes Perform the following procedures 1 INT PIP5 2 INT PIP14 Perform TWSC PIP1 FI00601 FI00602 GAU8888 FI00610 0107 WS IOP detected wrong address from device Is the problem intermi...

Страница 220: ...cted error downloading printer definition table FI00601 AJLYD01 0172 WS IOP detected error downloading printer definition table CAUPDT AJDG301 FI00601 0173 WS IOP detected error downloading printer de...

Страница 221: ...ce no response time out temporary error FI00604 FI00602 FI00610 0201 WS IOP detected error when transmitting data Is the problem intermittent No Yes Perform the following procedures 1 INT PIP5 2 INT P...

Страница 222: ...INT PIP5 2 INT PIP14 Perform TWSC PIP1 FI00604 GAU8888 GAU7777 FI00610 0208 WS IOP detected device power turned off and then on GAUEEEE FI00604 0209 WS IOP detected wrong device response to start comm...

Страница 223: ...e workstation IOP This error occurs if you attempted to activate more workstations than allowed Switch off power to or remove one or more of the display stations except for the console that are attach...

Страница 224: ...GAUEEEE Active device turned off MAUFFFF Magnetic stripe Refer to I O device service information UAUFF00 User suspected problem B075 Workstation Adapter Console Reference Codes The workstation adapte...

Страница 225: ...AC PIP1 FI00601 FI00730 0120 Device detected wrong command or device ID from WS IOP Perform WSAC PIP1 FI00601 FI00730 0121 Device detected not valid value from WS IOP Perform WSAC PIP1 FI00601 FI00730...

Страница 226: ...ommand FI00604 FI00730 0211 Printer detected equipment error FI00604 FI00730 0221 Device detected not valid value from WS IOP FI00604 FI00730 0224 Device detected wrong start command from WS IOP FI006...

Страница 227: ...ropped on modem interface FI00704 FI00701 GXCLINK FI00719 5710 Nonproductive receive time out while receiving from remote CXCNPRT FI00700 FI00705 FI00704 GXCLINK FI00701 FI00719 5712 No data received...

Страница 228: ...de Service Functions APAR or LICTR CXCBUSY Too many communications lines in use Communications Configuration CXCCONF Configuration or OS 400 licensed program Communications Configuration CXCCPTO CNNPO...

Страница 229: ...reference code in word 1 of the SRC Read and understand the information about logical partitions See the iSeries Service Functions information Look in the Primary partition s Service Action Log for a...

Страница 230: ...vironment IPL the Primary partition past the Storage Management full paging IPL step Re IPL the guest partition 1310 A problem occurred during the IPL of a secondary partition The partition ID is char...

Страница 231: ...oard Word 5 Card FI00096 3120 A problem occurred during the IPL of a secondary partition The partition ID is characters 3 and 4 of the B2xx reference code in word 1 of the SRC Retry count exceeded Con...

Страница 232: ...information about logical partitions See the iSeries Service Functions information Look for an SRC in the Service Action Log of the Primary partition logged at the time the secondary partition was IPL...

Страница 233: ...Contact your next level of support LPARSUP 5114 Problem detected during main storage dump The partition ID is characters 3 and 4 of the B2xx reference code in word 1 of the SRC There is not enough spa...

Страница 234: ...A SLIP install of the secondary partition is required to recover MEDIA FI00099 6027 A problem occurred during the IPL of a secondary partition The partition ID is characters 3 and 4 of the B2xx refer...

Страница 235: ...guest partition Record all of the words in the SRC and contact your next level of support LPARCFG 7111 A problem occurred during the IPL of a secondary partition The partition ID is characters 3 and 4...

Страница 236: ...There was a low level partition to partition communication failure A secondary partition re IPL is necessary to recover If this SRC appears again when the partition is re IPLed contact your next leve...

Страница 237: ...lysis Symbolic FRU Isolation LPARSUP LPAR complex problem call next level of support Problem Analysis Symbolic FRU Isolation MEDIA Load source media corrupted Problem Analysis Symbolic FRU Isolation 2...

Страница 238: ...racter line of function 11 4 rightmost characters of word 1 These 4 characters are the unit reference code 2 Look at the last 8 characters of the top 16 character line of function 12 word 3 These 8 ch...

Страница 239: ...odes 1 Look at characters 5 through 8 of the top 16 character line of function 11 4 rightmost characters of word 1 These 4 characters are the unit reference code 2 Look at the last 8 characters of the...

Страница 240: ...nal Code failed AJDGP01 FI00719 B934 Incompatible hardware detected FI00719 FI00718 B940 I O adapter hardware error detected FI00719 FI00718 AJDGP01 B941 to B942 One half of I O adapter failed FI00719...

Страница 241: ...table For more on the Failing Item column entries see Table 2 Failing Items Details which follows the reference code table below Table 1 2724 2744 6149 Reference Codes Reference Code Description Acti...

Страница 242: ...t address of the card BBBBCcbb The unit address portion of the card address is characters 1 through 8 of the bottom 16 character line of function 11 Word 4 Card locations can be found using the 16 cha...

Страница 243: ...re zeroes PANEL FUNC 11 B427____ 4300244A 82008100 00000000 PANEL FUNC 12 xxxxxxxx xxxxxxxx 28842884 00000000 PANEL FUNC 13 xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx Characters Description Meaning Length 43...

Страница 244: ...to the Symbolic FRU section to determine the failing part Then go to the tables in the Locations and Addresses section for the physical mapping of the information in the Location column For more on t...

Страница 245: ...ckPlane CCIN 8003 System Card s or BackPlane ANYPROC 8004 to 8005 System Sub Card s CTLPNCD 8009 System Card s or BackPlane ANYMEM 800A to 800D 8010 to 8017 System Sub Card s CCIN 80A0 Service process...

Страница 246: ...MEM C00A to C00D C010 to C017 System Sub Card s CCIN C0A0 Service processor Licensed Internal Code AJDGP01 C0A1 Licensed Internal Code error AJDG301 C0A2 Service processor Licensed Internal Code AJDGP...

Страница 247: ...sor Unknown Problem Analysis Symbolic FRU Isolation CCIN Card Problem Analysis Symbolic FRU Isolation CCIN System Backplane Problem Analysis Symbolic FRU Isolation CTLPNCD Control Panel Card Problem A...

Страница 248: ...for FRU 2 would be RC02 and TP02 etc Characters Description Meaning Length RC01 FRU 1 Ref Code 4 Characters TP01 FRU 1 Type 4 Characters RC02 FRU 2 Ref Code 4 Characters TP02 FRU 2 Type 4 Characters R...

Страница 249: ...nce codes start with a C A FRU with a low priority has a low probability of resolving the problem Replace low priority failing items after replacement of mandatory and high priority items The second p...

Страница 250: ...your next level of support NEXTLVL 4CA6 Mandatory Invalid memory configuration NOMSUSE 4CA9 Mandatory Invalid memory configuration MEMCFG 4D00 to 4D0F Mandatory Processor Cache Card CCIN 4EA0 to 4EA2...

Страница 251: ...tion rules If the problem is not corrected contact your next level of support NEXTLVL 8CA6 High Invalid memory configuration NOMSUSE 8CA9 High Invalid memory configuration MEMCFG 8D00 to 8D0F High Pro...

Страница 252: ...and memory configuration rules If the problem is not corrected contact your next level of support NEXTLVL CCA6 Low Invalid memory configuration NOMSUSE CCA9 Low Invalid memory configuration MEMCFG CD...

Страница 253: ...DATA013 DATA016 DATA017 DATA018 DATA019 Miscellaneous Data Not applicable but may be needed for your next level of support 8 Characters The example below shows relevant data for three FRUs RC01 4300 T...

Страница 254: ...failing items after replacement of mandatory and high priority items For more on the Failing Item column entries see Table 2 System Processor Failing Items Details Models 830 SB2 which follows the ref...

Страница 255: ...01 System Card s or BackPlane FI00017 7402 Bus expansion card FI00017 7404 to 7406 Optical link on Bus Expansion Adapter card failed FI00017 7408 Bus expansion card FI00017 7409 to 740D Optical link o...

Страница 256: ...ackPlane FI00017 B402 Bus expansion card FI00017 B404 to B406 Optical link on Bus Expansion Adapter card failed FI00017 B408 Bus expansion card FI00017 B409 to B40D Optical link on Bus Expansion Adapt...

Страница 257: ...04 to F406 Optical link on Bus Expansion Adapter card failed FI00017 F408 Bus expansion card FI00017 F409 to F40D Optical link on Bus Expansion Adapter card failed FI00017 Table 2 System Processor Fai...

Страница 258: ...Ref Code 4 Characters TP01 FRU 1 Type 4 Characters RC02 FRU 2 Ref Code 4 Characters TP02 FRU 2 Type 4 Characters RC03 TP03 RC04 TP04 RC05 TP05 same as above DATA012 DATA013 DATA016 DATA017 DATA018 DAT...

Страница 259: ...U with a high priority has a high probability of resolving the problem Replace high priority failing items in order one at a time with an IPL in between A FRU with a low priority has a low probability...

Страница 260: ...CTLPNL 8003 System Card s or BackPlane ANYPROC 8004 to 8005 System Sub Card s CTLPNCD 8009 System Card s or BackPlane ANYMEM 800A to 800D System Card s or BackPlane CCIN 80A0 Service processor Licens...

Страница 261: ...C800 C900 CA00 CB00 CC00 CD00 CE00 CF00 D000 D100 D200 D300 D400 D500 D600 D700 D800 System Card s or BackPlane CCIN F101 to F10F F110 F140 to F143 System bus error RIOPORT F201 F280 Bus expansion ca...

Страница 262: ...ble for the system on which you are working If that fails to correct the problem any processor may be the failing item Refer to Symbolic FRU ANYPROC for the procedure to determine processor location a...

Страница 263: ...it Backplane locate card position MB1 in the FRU Locations and Failing Components table for the processor feature code of the Model 270 you are working on Use Locations Model 270 and the processor fea...

Страница 264: ...or may be the failing item Refer to Symbolic FRU ANYPROC for the procedure to determine processor location and part information v For system Models 830 and SB2 The Clock card in location M06A may be t...

Страница 265: ...Model you are working on v For Models 800 and 810 Replace the System unit backplane See Locations Models 800 and 810 for location information and a link to the remove and replace instructions v For M...

Страница 266: ...Then re IPL the system If that does not correct the problem replace the Service Processor See the Locations and addresses page for the model you are working on If that does not correct the problem cal...

Страница 267: ...orm all actions before exchanging Failing Items Failing Item 0000 Operating system status code This reference code is for information only It is shown in the Product activity log as a side effect of a...

Страница 268: ...f data The command to the compression disk is being held When the storage subsystem controller has created sufficient space on the compression disk unit to contain the data the command which is being...

Страница 269: ...ndled exception in data base recovery Perform LIC PIP8 AJDG301 0407 Unhandled exception in data base initialization Perform LIC PIP8 AJDG301 0408 Unhandled exception in journal recovery Perform LIC PI...

Страница 270: ...ry Perform LIC PIP8 AJDG301 0449 Exception in MI boundary manager Perform LIC PIP8 AJDG301 0506 Attempt to destroy a task with critical flag on Perform LIC PIP8 AJDG301 0607 Maximum stack size exceede...

Страница 271: ...ogrammed IPL The LinkLoader was not successful in performing a programmed IPL Perform a system IPL If the problem persists examine the main storage dump and determine the reason for the failure of the...

Страница 272: ...rvice function Main Storage Dump Copy the current main storage dump to media For more information on how to copy a Main Storage Dump refer to the iSeries Service Functions Information see Copying a Ma...

Страница 273: ...match the expected data Contact your service provider AJDG301 4703 Processor On Demand error detected Processor On Demand Serialization has failed during IPL Contact your service provider AJDG301 4710...

Страница 274: ...code 4747 1 hour left in POD 14 day Trial Activation Period If a new activation code was purchased it should be entered now Otherwise the system will revert back to its previous activation state at th...

Страница 275: ...winaxial terminal for the console No Yes Perform TWSC PIP1 Perform WSAC PIP1 AJDG301 UG3USR1 5083 IPL service function ended abnormally A service program lost contact with the system console Perform T...

Страница 276: ...rred System LIC detected an IOP programming problem for which an IOP dump may have been initiated Perform LIC PIP1 FI00130 AJDG301 FI00131 5123 System LIC program exception occurred System LIC detecte...

Страница 277: ...l Code detected that an IOP Reset Reload has occurred and that the IOP sucessfully recovered Users who were signed on to a Workstation device under the IOP will need to sign back on Any LAN WAN commun...

Страница 278: ...y partition not running at optimum Check the Primary partition s Product Activity Log for system processor entries from approximately the same time Perform the actions indicated for those entries For...

Страница 279: ...us error If you are working on a model 270 7xx or 8xx the possible failing items are SIADPCD and MA_BRDG Continue by working those symbolic FRUs The copper bus bus 4 in the SPD migrated tower is inope...

Страница 280: ...RUs listed here you will isolate to the correct FRU list based on system model and features installed FI00065 LBUSADP AJDG301 6906 High Speed Link HSL I O bridge failure LIC could not access part of t...

Страница 281: ...ic cleaning kit may be required for optical HSL connections SIIOADP OPT_CLN 6908 High Speed Link HSL I O bridge failure LIC data in the I O bus vpd could not be accessed The I O Bus identified in the...

Страница 282: ...essor failure An I O processor timed out returned bad status or is not following the system bus protocol Perform LIC PIP7 FI00310 FI00318 FI00065 FI00130 AJDG301 6938 Not valid system configuration de...

Страница 283: ...ures installed SLOTERR MASBUS 6962 Multi adapter bridge card slot error do not use card slot Power control failure do not use slot If there is a Linux partition in the system any IOPs plugged into slo...

Страница 284: ...did not detect an I O processor The I O adapters are not available See the MABRCFG symbolic FRU for the list of messages a further description of the problem detected by Licensed Internal Code and the...

Страница 285: ...rror IOA removed from multi adapter bridge slot On the previous IPL an I O adapter was in the card slot specified in word 7 of the SRC That I O adapter was not detected on this IPL See the MABRCFG sym...

Страница 286: ...ed here That is due to the differences in system models and features installed If the Service Action Log is available then use the failing item list presented there for servicing this reference code I...

Страница 287: ...rd 5 is zero find the FRU by using the Symbolic FRU SIIOADP PIOCARD OR SIIOADP 6974 Multi adapter bridge configuration change or error PCI I O processor rejected the assignment of or the removal of an...

Страница 288: ...the FRU list in the SAL if the SAL is available to you If you find either a B600 6982 or B600 6984 SRC logged at approximately the same time as this SRC then they were caused by the same failure If yo...

Страница 289: ...ny HSL failures on the other system s not including B600 6982 and B600 6984 then continue with the steps that follow otherwise go to step 2 v Repair the problem s on the other system s and then return...

Страница 290: ...ert the hexadecimal loop number into decimal format to recognize the loop number in HSM This SRC can be caused by a tower on the HSL loop powering off This SRC may also appear in the SAL with a B600 6...

Страница 291: ...icates the loop number If there are other system s then continue with the steps that follow otherwise go to step 2 v Check for HSL failures on the other system s before replacing parts HSL failures ar...

Страница 292: ...seconds Then reconnect the cable and complete the tightening process in at most 30 seconds Repeat the process at the other end of the cable If the error persists replace the FRUs in the SAL 2 If the c...

Страница 293: ...nother system or partition This reference code is informational only HSL Opticonnect has established connection normally The local system or partition is participating in HSL Opticonnect with other sy...

Страница 294: ...er or unit on this loop Examine the Service Action Log SAL on the local system or partition for HSL failures on the same HSL loop at approximately the same time this error occurred Examine the remote...

Страница 295: ...component between the local system or partition and the remote system or partition could have caused this error Check for SRCs with FRUs like HSL cables HSL I O bridge or a power problem in an expans...

Страница 296: ...ents or Network Interface Controllers If there are no problems with the remote system or partition and there are no problems with the local system or partition then collect all the Product Activity Lo...

Страница 297: ...s detected on a local optical link card Perform BUS PIP1 FI00182 FI00055 AJDG301 69D8 Bus Expansion Adapter failed A primary optical link had a failure Contact with the bus may still be possible throu...

Страница 298: ...problem determination 7055 Statistics were logged no service action required This reference code is logged for information only 7100 APPN session initiation attempt has timed out This reference code i...

Страница 299: ...bypass no longer active This reference code is for information only The Uninterruptible Power System UPS is no longer reporting a bypass active condition 7207 Battery Power Unit needs service The rep...

Страница 300: ...al library F103 Main storage dump must be copied for service Perform LIC PIP1 FDC0 LIC program reported informational error This reference code is logged for information only No action required FDC5 L...

Страница 301: ...is Symbolic FRU Isolation MABRCFG Multi adapter bridge configuration error or change Problem Analysis Symbolic FRU Isolation MASBUS Multi adapter bridge secondary bus or card slot Problem Analysis Sym...

Страница 302: ...ic FRU Isolation TWRPLNR FC 5074 FC 9074 FC 9079 I O tower PCI card planar Problem Analysis Symbolic FRU Isolation UG3USR1 Operator response required C1xx Service Processor IPL Status Reference Code T...

Страница 303: ...de Asia Corporation Licensing 2 31 Roppongi 3 chome Minato ku Tokyo 106 0032 Japan The following paragraph does not apply to the United Kingdom or any other country where such provisions are inconsist...

Страница 304: ...permission of IBM IBM has prepared this publication for use by customer personnel for operating and planning for the specific machines indicated IBM makes no representations that it is suitable for an...

Страница 305: ......

Страница 306: ...Printed in U S A SY44 5915 01...

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