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Chapter 6.  Solving problems

 131

    http://www.ibm.com/pc/us/intellistation
 
    http://www.ibm.com/pc/us/ibmpc
 
    http://www.ibm.com/eserver/xseries
 
    http://www.ibm.com/pc/us/thinkpad
 
    http://www.ibm.com/pc/us/accessories
 
    http://www.direct.ibm.com/content/home/en_US/aptiva

You can select a country-specific Web site from these pages.

Using electronic support services

If you have a modem, you can get help from several popular services. Online 
information services provide assistance through question-and-answer message areas, 
live chat rooms, searchable databases, and more.

Technical information is available on a wide range of topics, such as: 

•

Hardware setup and configuration

•

Preinstalled software

•

Windows, OS/2, and DOS

•

Networking

•

Communications

•

Multimedia

In addition, the latest device driver updates are available.

Commercial online services, such as America Online (AOL), contain information 
about IBM products. (For AOL, use the keyword IBM.)

Getting information by fax

If you have a touch-tone telephone and access to a fax machine, in the U.S. and 
Canada you can receive by fax marketing and technical information on many topics, 
including hardware, operating systems, and local area networks (LANs). You can call 
the IBM Automated Fax System 24 hours a day, 7 days a week. Follow the recorded 
instructions, and the requested information will be sent to your fax machine.

In the U.S. and Canada, to access the IBM Automated Fax System, call 1-800-426-3395.

Getting help online

Online Housecall is a remote communication tool that allows an IBM technical-
support representative to access your PC by modem. Many problems can be remotely 
diagnosed and corrected quickly and easily. In addition to a modem, a remote-access 
application program is required. This service is not available for servers. There might 
be a charge for this service, depending on the request.

For more information about configuring your PC for Online Housecall: 

•

In the U.S., call 1-800-772-2227.

•

In Canada, call 1-800-565-3344.

•

In all other countries, contact your IBM reseller or IBM marketing representative.

Содержание eserver xSeries 350

Страница 1: ...User s Reference xSeries 350 ...

Страница 2: ......

Страница 3: ...IBM IBM xSeries 350 User s Reference SC21 P902 60 ...

Страница 4: ...formation in Appendix A Warranties and notices on page 143 First Edition March 2001 Copyright International Business Machines Corporation 2001 All rights reserved US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp ...

Страница 5: ... adapter 43 Cabling the ServeRAID adapter 44 Installing internal drives 46 Internal drive bays 47 Installing a hot swap hard disk drive 48 Installing a 3 Pack Ultra160 Hot Swap Expansion Kit 49 Installing memory modules 51 Installing a microprocessor 55 Changing jumper positions 58 Installing a hot swap power supply 59 Replacing a hot swap fan 61 Completing the installation 61 Installing the serve...

Страница 6: ...anty and repair services 134 Ordering publications 135 Chapter 7 Rack installation instructions137 Appendix A Warranties and notices 143 Warranty Statements 143 IBM Statement of Limited Warranty for United States Puerto Rico and Canada Part 1 General Terms 143 IBM Statement of Warranty Worldwide except Canada Puerto Rico Turkey United States Part 1 General Terms 146 Part 2 Worldwide Country Unique...

Страница 7: ...rjanen ennen kuin asennat tämän tuotteen Avant de procéder à l installation de ce produit lisez le manuel Safety Information Vor Beginn der Installation die Broschüre mit Sicherheitshinweisen lesen Prima di installare questo prodotto leggere l opuscolo contenente le informazioni sulla sicurezza Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí Przed zainstalowaniem tego ...

Страница 8: ... Informações sobre Segurança Antes de instalar este producto lea la Información de Seguridad Läs säkerhetsinformationen innan du installerar den här produkten Перед установкой продукта прочтите брошюру по технике безопасности Safety Information Pred inštaláciou tohto produktu si pre ítajte Informa nú brožúrku o bezpe nosti Preden namestite ta izdelek preberite knjižico Varnostne informacije Instal...

Страница 9: ... on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or atta...

Страница 10: ...equired by local ordinances or regulations Statement 3 CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of pro...

Страница 11: ...tement 5 CAUTION The power control button on the device and the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 3 ...

Страница 12: ...x IBM xSeries 350 User s Reference ...

Страница 13: ... reliable data storage Performance ease of use reliability and expansion capabilities were key considerations in the design of your server These design features make it possible for you to customize the system hardware to meet your needs today while providing flexible expansion capabilities for the future If you have access to the World Wide Web you can obtain up to date information about your ser...

Страница 14: ...ng upon configuration Integrated functions Advanced System Management Processor with Light Path Diagnostics Dual channel Ultra160 SCSI controller non RAID one internal and one external channel One 10BASE T 100BASE TX AMD Ethernet controller Two serial ports One parallel port Two Universal Serial Bus ports Keyboard port Mouse port Video port Acoustical noise emissions Sound power idling 6 3 bel max...

Страница 15: ...nagement Your server combines Impressive performance using an innovative approach to SMP Your server supports up to four Pentium III Xeon microprocessors Your server comes with at least one microprocessor installed you can install additional processors to enhance performance and provide SMP capability Large data storage and hot swap capabilities The xSeries 350 server supports up to three standard...

Страница 16: ...local area network LAN Redundant network adapter The addition of an optional redundant network adapter provides a failover capability to a redundant Ethernet connection If a problem occurs with the primary Ethernet connection all Ethernet traffic associated with this primary connection is automatically switched to the redundant network adapter If the appropriate device drivers are installed this s...

Страница 17: ...ilure Built in temperature fan and voltages monitoring Chipkill Memory protection Fault resistant startup Hot swap drive bays Hot swap hard disk drives Active PCI hot plug adapter slots Hot plug USB keyboard and mouse Information and diagnostic LED panels Menu driven setup system configuration SCSISelect configuration and diagnostic programs Memory scrubbing and Predictive Failure Analysis PFA bac...

Страница 18: ...g the drive is being accessed Hard disk drive status light Each hot swap drive has a hard disk drive status light When this amber light is on continuously the drive has failed If an optional IBM ServeRAID adapter is installed in the server when the light flashes slowly one flash per second the drive is being rebuilt When the light flashes rapidly three flashes per second the controller is identify...

Страница 19: ...n on the front of the server to turn on the server Note If you have just plugged the power cords of your server into an electrical outlet you will have to wait approximately 20 seconds before pressing the power control button If the server is turned on and a power failure occurs the server will start automatically when power is restored The Advanced System Management processor also can turn on the...

Страница 20: ...ical current present in the server The light might be burned out To remove all electrical current from the server you must unplug the server power cords from the electrical outlets 2 The power light is located above and between the power control button and the reset button Hard disk drive activity This green light is on when there is activity on a hard disk drive Ethernet link status When this gre...

Страница 21: ...rmation see System board LED locations and diagnostic LED panel on page 36 System error This amber light is on when a system error occurs A light on the diagnostic LED panel will also be on to further isolate the error For more information see Chapter 6 Solving problems on page 79 ...

Страница 22: ...10 IBM xSeries 350 User s Reference ...

Страница 23: ...iew it without having to twist your body Also position other equipment you use regularly such as the telephone or a mouse within easy reach Glare and lighting Position the monitor to minimize glare and reflections from overhead lights windows and other light sources Even reflected light from shiny surfaces can cause annoying reflections on your monitor screen Place the monitor at right angles to w...

Страница 24: ...onnect to the monitor printer and other devices might determine the final placement of your server When arranging your workspace Avoid the use of extension cords When possible plug the server power cords directly into electrical outlets Keep power cords and cables neatly routed away from walkways and other areas where they might get kicked accidentally For more information about power cords refer ...

Страница 25: ...network operating system installation The ServerGuide CDs also contain a collection of application programs which you can install after your server is up and running See Chapter 4 ServerGuide on page 23 for more detailed information ServeRAID programs The ServeRAID programs come with the optional ServeRAID adapters and with server models that have a ServeRAID adapter preinstalled If your server ha...

Страница 26: ...ngs appear on this summary screen You cannot edit the fields This choice appears on both the full and limited Configuration Setup Utility menus System Information Select this choice to display information about your server Changes that you make on other menus might appear on this summary screen You cannot edit any fields The System Information choice appears only on the full Configuration Setup Ut...

Страница 27: ... time that is sent to the Advanced System Management processor service processor when the server is started This choice appears only on the full Configuration Setup Utility main menu The system time is in a 24 hour format hour minute second You can set a time delta to be added or subtracted from the system time that is sent to the Advanced System Management processor each time the server is starte...

Страница 28: ...ration Setup Utility main menu A warning message appears above the choices on this menu to alert you that the system might malfunction if these options are configured incorrectly Follow the instructions on the screen carefully Processor Serial Number Access Select this choice to identify if the microprocessor serial number in the microprocessor is readable System Partition Visibility Select this c...

Страница 29: ...Memory Settings from the Advanced Setup menu and use the arrow keys to highlight the bank that you want to enable then use the arrow keys to select Enable Hot Swap PCI Slot Power Control Select this choice to manually force power on to any of the six Active PCI hot plug slots This is used for PCI adapters that do not have the presence detect pins that the system hot plug controller uses to turn po...

Страница 30: ...sword is set POST does not complete until you type the password If you forget the power on password you can regain access to the server through either of the following methods Type the administrator password at the power on prompt if an administrator password has been set If necessary see Administrator password on page 19 for details Start the Configuration Setup Utility program and change the pow...

Страница 31: ...word is set and then forgotten it cannot be overridden or removed You must replace the system board The following table provides a summary of the password features Table 2 Power on and administrator password features Typeofpassword Results Power on password Type the password to complete the system startup All choices are available on the Configuration Setup Utility main menu Administrator password...

Страница 32: ... asking you to type the password to start the SCSISelect Utility program 3 When prompted select either channel A internal or channel B external 4 Use the arrow keys to select a choice from the menu Press Esc to return to the previous menu Press F5 to switch between color and monochrome modes if your monitor permits 5 Follow the instructions on the screen to change the settings of the selected item...

Страница 33: ...ure SCSI Device Configuration Select this choice to configure SCSI device parameters Before you can make updates you must know the ID of the device whose parameters you want to configure Note The Maximum Sync Transfer Rate represents the transfer rate for Ultra SCSI devices The transfer rate for Ultra160 SCSI LVD devices is 160 0 The transfer rate for Ultra2 SCSI LVD devices is 80 0 The transfer r...

Страница 34: ...22 IBM xSeries 350 User s Reference ...

Страница 35: ...s available you can purchase an update package For details see the ServerGuide Updates form that comes with your server library or go to the ServerGuide fulfillment Web site at http www ibm com pc coupon The ServerGuide software has these features to make setup easier An easy to use interface with online help Diskette free setup and configuration programs that are based on detected hardware Perfor...

Страница 36: ...er setup Detects installed hardware options and provides updated device drivers for most adapters and devices Setup and Installation CD continued Creates a Setup Replication Diskette for replicating setup selections for other servers of the same model Provides diskette free installation for Windows 2000 Windows NT and NetWare operating systems Provides a replicated installation path for multiple W...

Страница 37: ...e option of duplicating your setup selections to other servers that are the same model If you select the Custom Configuration method the following programs are optional If you select the Express Configuration method some or all of these programs are run depending on the hardware that is detected The Set Date and Time feature is provided so that you do not have to use the Configuration Setup Utilit...

Страница 38: ...es information about the server model service processor hard disk controllers and network adapters It then checks the CD for newer device drivers This information is stored and then passed to the NOS installation program With some NOS installations you can create a NOS Replication Diskette for setting up additional servers The diskette will contain the Internet protocol IP address server name and ...

Страница 39: ...ror symptoms and probable solutions Symptom Action Setup and Installation CD will not start Ensure that the system is a supported server model with a startable bootable CD ROM drive If the startup boot sequence settings have been altered be sure that the CD ROM drive is first in the startup sequence If more than one CD ROM drive is installed be sure that only one drive is set as the primary drive ...

Страница 40: ...28 IBM xSeries 350 User s Reference ...

Страница 41: ...onents You can install or remove these components while the system is running provided that your system is configured to support this function For complete information about installing or removing a hot swap or hot plug component see the detailed information in this chapter The blue color on components and labels indicates touch points where a component can be gripped a latch moved and so on The f...

Страница 42: ...tray Filler panel for power supply bay Power supply Hot swap fans Hot swap fans Memory board Dual in line memory module DIMM Advanced System Management Interconnect board System board Diagnostics panel C P U M em or y Fa n A B C 1 2 3 D A S D N M I S P B us E ve nt Lo g N on R ed O ve r S pe c Te m p P C I B us P ow er S up pl y ...

Страница 43: ... The following illustration shows the location of the system board connectors for user installable options PCI slot 1 32 bit 33 MHz J50 PCI slot 2 64 bit 66 MHz J51 PCI slot 3 64 bit 66 MHz J52 PCI slot 4 64 bit 66 MHz J53 PCI slot 5 64 bit 33 MHz J54 PCI slot 6 64 bit 33 MHz J55 Microprocessor slot 1 J34 Microprocessor slot 2 J35 Microprocessor slot 3 J36 Microprocessor slot 4 J37 Memory board J4...

Страница 44: ...illustration shows the location of the cable connectors on the system board Power signal J16 Diagnostic panel J18 IDE J21 120 MM fan J30 120 MM fan J49 Main power J71 Internal SCSI J38 External SCSI J39 Advanced System Management J69 J68 J67 processor ...

Страница 45: ...ROM page swap jumper J14 and power on password override jumper J15 on the system board Jumper J14 is located at the top of the jumper block and jumper J15 is located immediately below jumper J14 Keyboard bottom Mouse top J64 Serial A bottom Serial B top J60 Parallel J63 Video J62 Ethernet J79 USB 1 USB 2 J61 Flash ROM page swap jumper J14 Power on password override jumper J15 Reserved J3 Reserved ...

Страница 46: ...he system board Jumper name Description Flash ROM page swap J14 The default position is a jumper installed on pins 2 and 3 See Recovering BIOS on page 104 for additional information Power on password override J15 Changing the position of this jumper bypasses the power on password check if the jumper has been moved since the server was last powered on You do not need to move the jumper back to the ...

Страница 47: ...ock on the system board The jumpers on this block are in the following order from top to bottom J13 J27 J28 and J29 See Installing a microprocessor on page 55 for the jumper speed settings Note Any system board jumper blocks that are not shown in the illustrations in this book are reserved Microprocessor speed jumpers J13 J27 J28 J29 1 2 3 ...

Страница 48: ...e lights on the system board You might need to refer to this illustration when solving problems with the server Microprocessor 1 error light Microprocessor 2 error light Microprocessor 3 error light Microprocessor 4 error light PCI slot attention lights PCI slot power on light Microprocessor or terminator card present lights Post OK light ...

Страница 49: ...the LED card The meanings of these LEDs are as follows NMI Nonmaskable interrupt SP Bus Service processor failure PCI Bus A PCIA PCI bus A fault PCI Bus B PCIB PCI bus B fault PCI Bus C PCIC PCI bus C fault DASD Hard disk drive fault Memory Memory fault CPU Microprocessor fault FAN Fan failure TEMP System temperature failure NON RED Nonredundant power mode OVER SPEC Over specification Power supply...

Страница 50: ...tics on page 109 for a detailed description of these LEDs Memory board component locations The following illustration shows the location of the dual in line memory module DIMM connectors and error LEDs on the memory board Note Some of the DIMM error LEDs are not visible in this illustration The memory board contains 16 error LEDs one error LED for each DIMM connector Memory slot 1 Memory slot 5 Me...

Страница 51: ...lies hot swap drives hot swap fans Active PCI hot plug adapters or hot plug USB devices The orange color on components and labels in your server identifies hot swap or hot plug components You can install or remove these components while the system is running provided that your system is configured to support this function The blue color on components and labels identifies touch points where you ca...

Страница 52: ...e you are working inside the server Do not allow your necktie or scarf to hang inside the server Remove jewelry such as bracelets necklaces rings and loose fitting wrist watches Remove items from your shirt pocket such as pens or pencils that could fall into the server as you lean over it Take care to avoid dropping any metallic objects such as paper clips hair pins or screws into the server Handl...

Страница 53: ...e edge of the top cover 2 Slide the top cover slightly toward the rear of the server the cover will stop after moving approximately 25 mm 1 inch Lift the cover off the server and set the cover aside Attention For proper cooling and airflow replace the top cover before turning on the server Operating the server for extended periods of time over 30 minutes with the top cover removed might damage ser...

Страница 54: ...ning off power to the server If your operating system and adapter also support the hot add feature you can install a new adapter without turning off the power to the server Before you begin Review the information in Before you begin on page 39 and Working inside the server with the power on on page 40 Read the documentation that comes with your adapter for any special requirements or restrictions ...

Страница 55: ... on light for the hot plug PCI slot is off before you continue with the next step 4 Remove the expansion slot cover a Rotate the adapter retention latch counterclockwise b Lift the tab on the top of the expansion slot cover then remove the expansion slot cover from the server Store it in a safe place for future use c Press on the rear of the adapter retention assembly and lift the adapter retentio...

Страница 56: ...t Make sure that the power on light for the hot plug PCI slot comes on 11 If you have other options to install or remove do so now otherwise go to Installing the server top cover and bezel on page 62 Cabling the ServeRAID adapter You can install an optional IBM ServeRAID adapter in your server to control the internal hot swap hard disk drives that is so that you can configure the internal hot swap...

Страница 57: ... toward the front of the server and lift to remove it 5 Disconnect the internal SCSI cable from the SCSI connector J38 on the system board See page 32 for the location of the SCSI connector on the system board 6 Carefully thread the disconnected end of the internal SCSI cable out of the chassis pulling the cable out of the opening in the chassis 7 Reinstall the fan assembly in the server 8 Replace...

Страница 58: ...n internal channel connector on the ServeRAID adapter Note See to the Using IBM ServeRAID book on the Documentation CD for information on ServeRAID adapters and controllers Installing internal drives If you add different types of drives your system can read multiple types of media and store more data Several types of drives are available such as Diskette Hard disk CD ROM DVD ROM Tape Note The serv...

Страница 59: ...e integrated drive electronics IDE CD ROM drive and one 3 5 inch 1 44 MB diskette drive The CD ROM drive bay bottom left front supports 5 25 inch half high removable media drives A CD ROM drive comes preinstalled in the server You cannot install hot swap drives in the left front bays You can install hot swap hard disk drives only in the hot swap hard disk drive bays on the right front side of the ...

Страница 60: ...andle is open that is perpendicular to the drive b Align the drive assembly with the guide rails in the bay c Gently push the drive assembly into the bay until the drive stops d Push the tray handle to the closed locked position e Check the hard disk drive status indicator to verify that the hard disk drive is operating properly Note The hard disk drive activity light and hard disk drive status li...

Страница 61: ...ions Use these identifiers to connect the cables to the correct connectors For example the hard disk drive cables are labeled HDD 3 For information on cabling options and using the 3 Pack Ultra160 Hot Swap Expansion option see the documentation that comes with the option kit 4 For additional information on cabling see Cabling the ServeRAID adapter on page 44 and Cabling the server on page 76 The f...

Страница 62: ...on page 39 and in Safety on page v 2 Turn off the server and peripheral devices and disconnect all power cords and external cables then remove the top cover see Removing the server top cover and bezel on page 41 3 See the documentation that comes with the option to assemble the hot swap expansion option 4 Align the hot swap expansion option with the empty slot at the rear of the optional hard disk...

Страница 63: ...rver is an easy way to make programs run faster You can increase the amount of memory in your server by installing memory module options You must install a bank of four matched dual in line memory modules DIMMs Notes 1 The DIMM options available for your server are 128 MB 256 MB 512 MB and 1GB Your server supports a minimum of 512MB and a maximum of 16GB of system memory 2 When 4 GB of memory is i...

Страница 64: ... displays a message indicating that the memory configuration has changed Start the Configuration Setup Utility program and select Save Settings See Chapter 3 Configuring your server on page 13 for more information Install the DIMMs in the order shown in Table 4 Before you begin Review Before you begin on page 39 Read the documentation that comes with your option To install a DIMM Attention When yo...

Страница 65: ...which you will install the DIMMs See the notes at the beginning of this procedure 4 Touch the static protective bag that contains the DIMM option to any unpainted metal surface on the server Then remove the DIMM from the package Attention To avoid breaking the retaining clips or damaging the DIMM connectors handle the clips gently 5 Turn the DIMM so that the DIMM keys align correctly with the conn...

Страница 66: ...op cover and bezel on page 62 Attention When you restart the server the system displays a message indicating that the memory configuration has changed If you installed additional memory start the Configuration Setup Utility program and select Save Settings If you just replaced a failed DIMM you must start the Configuration Setup Utility program select Advanced Setup select Memory Settings highligh...

Страница 67: ... representative 2 Your server comes with one microprocessor installed in microprocessor connector J34 slot 1 on the system board and a terminator card in microprocessor slot 4 The microprocessor in slot 1 is the startup boot microprocessor The microprocessor in microprocessor connector J35 is microprocessor 2 slot 2 the microprocessor in microprocessor connector J36 is microprocessor 3 slot 3 and ...

Страница 68: ...ocessor is to be installed Note If you are replacing a failed microprocessor verify that you have selected the correct microprocessor for replacement To do this check the diagnostic panel that is located under the top cover to see which LED is on 3 If you have installed microprocessors in slots 1 through 3 and you are now installing a microprocessor in slot 4 remove the terminator card from the mi...

Страница 69: ...emove the microprocessor from the package b Hold the microprocessor by the open latches and center the microprocessor over the microprocessor connector Attention Make sure that the microprocessor is oriented and aligned correctly before you try to close the latches c Carefully close the latches to seat the microprocessor in the connector Terminator card Latch Microprocessor Latch ...

Страница 70: ... now otherwise go to Installing the server top cover and bezel on page 62 Changing jumper positions Jumpers on the system board help you to customize the way your server operates Your server system board contains three pin jumper blocks In some cases jumper settings might be combined to define a function On a three pin jumper block each jumper covers two of the three pins You can position the jump...

Страница 71: ... see Removing the server top cover and bezel on page 41 3 Lift the jumper straight off the pin block 4 Align the holes in the bottom of the jumper with the center pin and the pin that was not covered previously 5 Slide the jumper fully onto these pins 6 Reinstall the server cover and connect the cables see Installing the server top cover and bezel on page 62 Installing a hot swap power supply Stat...

Страница 72: ...tall an additional hot swap power supply 1 Remove the front bezel See Removing the server top cover and bezel on page 41 2 Remove the filler panel 3 Move the handle on the power supply to the open position 4 Slide the power supply into the chassis and close the handle 5 Plug one end of each power cord into the corresponding connector on the back of the server connectors are numbered 1 through 3 th...

Страница 73: ...he fan handle and lift the fan out of the server 3 Slide the replacement fan into the server 4 Replace the top cover see Installing the server top cover and bezel on page 62 Completing the installation To complete your installation you must reinstall the top cover reinstall the bezel reconnect all the cables that you disconnected earlier and for certain options run the Configuration Setup Utility ...

Страница 74: ...put ports on page 63 for connector locations 6 Insert the two tabs on the bottom of the bezel into the matching holes on the server chassis 7 Push the top of the bezel toward the server until the two tabs at the top of the bezel snap into place Updating your server configuration When you start your server for the first time after you add or remove an internal option or an external SCSI device you ...

Страница 75: ...rver See Input output ports for more information To attach an external device 1 Turn off the server and all attached devices 2 Follow the instructions that come with the option to prepare it for installation and to connect it to the server Note If you are attaching an external SCSI device see Ultra160 SCSI ports on page 67 for information about SCSI cabling and SCSI IDs Input output ports This sec...

Страница 76: ... the server and watch the monitor screen 2 When the message Press F1 for Configuration Setup appears press F1 Note The Devices and I O Ports choice appears only on the full configuration menu If you set two levels of passwords you must type the administrator password to access the full configuration menu 3 From the main menu select Devices and I O Ports then press Enter 4 Select the parallel port ...

Страница 77: ...disable the integrated video controller Table 6 Parallel port connector pin number assignments Pin I O SPP ECP Signal EPP Signal 1 O STROBE WRITE 2 I O Data 0 Data 0 3 I O Data 1 Data 1 4 I O Data 2 Data 2 5 I O Data 3 Data 3 6 I O Data 4 Data 4 7 I O Data 5 Data 5 8 I O Data 6 Data 6 9 I O Data 7 Data 7 10 I ACK ACK 11 I BUSY WAIT 12 I PE paper end PE paper end 13 I SLCT select SLCT select 14 O A...

Страница 78: ... following table shows the pin number assignments for the keyboard port on the rear of your server Table 7 Video port connector pin number assignments Pin Signal Pin Signal Pin Signal 1 Red 6 Ground 11 Not connected 2 Green or monochrome 7 Ground 12 DDC SDA 3 Blue 8 Ground 13 Horizontal synchronization Hsync 4 Not connected 9 5 V dc 14 Vertical synchronization Vsync 5 Ground 10 Ground 15 DDC SDL T...

Страница 79: ...y An active terminator on the system board for SCSI bus termination The server comes with two SCSI cables each cable is connected to one of the SCSI channels One SCSI cable connects the internal SCSI channel connector to the standard hot swap drive backplane The other SCSI cable is connected to the external SCSI channel connector however this connector is cabled for internal use If you want to use...

Страница 80: ...uplicate SCSI IDs The following table lists the SCSI IDs for devices that are connected to one channel Note that the hot swap hard disk drive bay numbers are from bottom to top The hot swap drive backplane controls the SCSI IDs for the internal hot swap drive bays However when you attach a SCSI device to the external SCSI connector you must set a unique ID for the device Refer to the information t...

Страница 81: ...onitor screen 2 When the message Press F1 for Configuration Setup appears press F1 3 From the main menu select Devices and I O Ports then press Enter 5 Data P1 39 Data P1 6 Data 0 40 Data 0 7 Data1 41 Data 1 8 Data 2 42 Data 2 9 Data 3 43 Data 3 10 Data 4 44 Data 4 11 Data 5 45 Data 5 12 Data 6 46 Data 6 13 Data 7 47 Data 7 14 Data P 48 Data P 15 Ground 49 Ground 16 DIFFSENS 50 Ground 17 Term powe...

Страница 82: ... determine the type of device that is attached to the connector Notes 1 If you attach a standard non USB keyboard to the keyboard connector the USB ports and devices will be disabled during the power on self test POST 2 If you install a USB keyboard that has a mouse port the USB keyboard emulates a mouse and you will not be able to disable the mouse settings in the Configuration Setup Utility prog...

Страница 83: ...thernet link status light and the Ethernet transmit receive activity light on the information panel see Information panel on page 8 Configuring the Ethernet controller When you connect your server to the network the Ethernet controller automatically detects the data transfer rate 10Mbps or 100Mbps on the network and then sets the controller to operate at the appropriate rate That is the Ethernet c...

Страница 84: ...causes a network problem or if you want to upgrade the primary adapter hardware Note If you replace the primary adapter while the Ethernet traffic is being handled by the secondary Ethernet controller the traffic does not automatically switch back to the primary adapter when the primary adapter comes back online See Configuring for failover Configuring for failover The failover feature is supporte...

Страница 85: ... the program is installed Windows NT Server failover setup To install the IBM 10 100 Fault Tolerant Adapter device drivers 1 Add the redundant network adapter according to the instructions that come with the adapter 2 Use the ServerGuide CDs to install the AMD PCNet Ethernet Family adapter device driver 3 Do not select the Grouping check box at this point you must first restart the server 4 From t...

Страница 86: ...also be generated IntraNetWare The IBM PCI Hot Plug System Bus Driver Diskette for Novell Netware V4 41 V4 42 and V5 0 is available for download from the IBM Web site at http www pc ibm com support The failover function is now enabled If a failover occurs The operating system console generates a message The custom counters for the device driver contain variables that define the state of the failov...

Страница 87: ... use a dual RJ 45 connector You can attach a dedicated modem to the D shell system management connector on the rear of your server to communicate with the integrated Advanced System Management processor The ASM interconnect function uses the RJ 45 system management connectors This function enables you to connect the Advanced System Management processors of several rack mounted servers so that they...

Страница 88: ...ing instructions are given in Appendix 7 Rack installation instructions on page 137 Notes 1 The illustrations in this document might differ slightly from your hardware 2 Refer to the documentation that comes with your options for additional cabling instructions It might be easier for you to route any cables before you install certain options Serial port Advanced System Management Interconnect conn...

Страница 89: ... options 77 3 Cable identifiers are printed on the cables that come with your server and options Use these identifiers to connect the cables to the correct connectors For example the hard disk drive cables are labeled HDD ...

Страница 90: ...78 IBM xSeries 350 User s Reference ...

Страница 91: ... light emitting diodes LEDs to help you identify problems with server components These LEDs are part of the Light Path Diagnostics that are built into your server By following the path of lights you can quickly identify the type of system error that occurred See Light Path Diagnostics on page 109 for more information Troubleshooting charts These charts list problem symptoms along with suggested st...

Страница 92: ...Center Use the troubleshooting information provided with your server to determine the cause of the problem and the action to take Flash the latest levels of BIOS service processor diagnostics and RAID code You can download this code at http www ibm com pc support No No Yes Yes Yes Check all cables for loose connections and verify that all optional devices you installed are on the ServerProven list...

Страница 93: ...a series of long and short beeps The possible types of beep codes that your server might emit include the following No beeps If no beep occurs after your server completes POST that is after the System POST Complete OK light on the operator information panel is illuminated call for service Continuous beep Your startup boot microprocessor has failed the system board or speaker subsystem might contai...

Страница 94: ... an error on a video adapter If you are using the integrated video controller call for service If you are using an optional video adapter replace the failing video adapter One long and two short beeps A video I O adapter ROM is not readable or the video subsystem is defective If you hear this beep combination twice both the system board and an optional video adapter have failed the test This beep ...

Страница 95: ...r test has failed 2 1 3 Primary interrupt mask register test has failed 2 1 4 Secondary interrupt mask register test has failed 2 2 1 Interrupt vector loading has failed 2 2 2 Keyboard controller test has failed 2 2 3 CMOS power failure and checksum checks have failed 2 2 4 CMOS configuration information validation has failed 2 3 2 Screen memory test has failed 2 3 3 Screen retrace tests have fail...

Страница 96: ... 3 No memory has been detected in the system Table 16 POST error messages POST message Description 062 The server failed to start on three consecutive attempts All caches are disabled Repeatedly turning the server on and then off or resetting the server might cause this problem Action Start the Configuration Setup Utility program and verify that all settings are correct Use the Cache Control selec...

Страница 97: ...ce the battery yourself or call for service You can use the server until you replace the battery However you must run the Configuration Setup Utility program and set the time and date and other custom settings each time you turn on the server 162 A change in device configuration occurred This error occurs under one or more of the following conditions A new device has been installed A device has be...

Страница 98: ...ility program might provide additional information on the memory error If the problem persists call for service 175 A vital product data VPD error occurred Action Call for service 176 177 178 A security hardware error occurred Action Check for indications that someone has tampered with the server If no one has tampered with the server call for service 184 The power on password information stored i...

Страница 99: ...vice If the memory tests do not fail call for service 3 If no error LED is on the error logs in the Configuration Setup Utility program might provide additional information on the memory error If the problem persists call for service 229 An error was detected in the L2 cache of one of the microprocessors Action 1 If you just installed a microprocessor verify that the microprocessor is installed an...

Страница 100: ... other pointing device turn off the server and disconnect that device Wait at least 5 seconds then turn on the server If the error message goes away replace the device 602 Invalid diskette boot record Action 1 Replace the diskette 2 If the problem persists make sure that the diskette drive cables are correctly and securely connected 3 If the problem remains replace the diskette drive If the proble...

Страница 101: ...the cable to the operator information panel is connected If the problem persists call for service 1302 Cable to power and reset push buttons not detected Action Make sure that the cable to the power and reset push buttons is connected If the problem persists call for service 1303 I2C cable to power backplane not detected Action Make sure that the cable to the power backplane is connected If the pr...

Страница 102: ... the Configuration Setup menu Go to step 3 No Follow the instructions on the screen to add the drive then save the changes and exit the Configuration Setup menu Restart the server 3 Is an operating system installed Yes Turn off the server Go to step 4 No Install the operating system in your server then follow your operating system instructions to shut down and restart the server 4 During server st...

Страница 103: ...2 If the problem persists replace the microprocessor 00019501 Processor 1 is not functioning Action Replace microprocessor 1 The microprocessor 1 error light will be on If the problem persists call for service 00019502 Processor 2 is not functioning Action Replace microprocessor 2 The microprocessor 2 error light will be on If the problem persists call for service 00019701 Processor 1 failed the b...

Страница 104: ...ters reinstall each adapter one at a time and retest after each is reinstalled When an adapter fails replace it If you cannot isolate and correct the problem call for service 00180600 A PCI to PCI bridge error occurred More than one PCI bus tried to access memory below 1 MB Action Remove the PCI adapter that has the PCI bridge If you can start the server without the adapter reinstall and retest th...

Страница 105: ...cessors with identical speeds I9990301 A hard disk drive error occurred Action Call for service I9990305 POST could not find an operating system Action Install an operating system If you have already installed the operating system check the drive startup sequence If the drive sequence is correct run the diagnostic tests to verify that the hard disk drive is functioning correctly If there is a prob...

Страница 106: ...ve is first in the boot sequence If more than one CD ROM drive is installed be sure that only one drive is set as the primary drive Start the CD from the primary drive ServeRAID program cannot view all installed drives or cannot install the NOS Ensure that there are no duplicate SCSI IDs or IRQ assignments Ensure that the hard disk drive is connected properly The Operating System Installation prog...

Страница 107: ...ndicates that the BIOS is not installed You will get these messages only when running the SCSISelect Utility Diagnostic programs and error messages The server diagnostic programs are stored in upgradable read only memory ROM on the system board These programs are the primary method of testing the major components of your server Diagnostic error messages indicate that a problem exists they are not ...

Страница 108: ...ction code fff given in the previous list Result can be one of the following Passed This result occurs when the diagnostic test completes without any errors Failed This result occurs when the diagnostic test discovers an error User Aborted This result occurs when you stop the diagnostic test before it is complete Not Applicable This result occurs when you specify a diagnostic test for a device tha...

Страница 109: ...are provided by mouse selectable buttons are also available using the function keys d You can test the USB keyboard by using the regular keyboard test The regular mouse test can test a USB mouse Also you can run the USB hub test only if there are no USB devices attached e You can view server configuration information such as system configuration memory contents interrupt request IRQ use direct mem...

Страница 110: ...005 Video port Processor and system boards 011 Serial port Integrated serial port 014 Parallel port Integrated parallel port 015 USB interface Stopped Can NOT test USB interface while it is in use Note If you have a USB keyboard or mouse attached you cannot run the diagnostic program for the USB interface 1 Turn off the server 2 Replace the USB keyboard and mouse with a standard keyboard and mouse...

Страница 111: ...un the ServeRAID Configuration Utility If the problem persists call for service On system board adapter drive configuration error Logical drive on system board adapter Adapter in slot n memory allocation error where n is the slot number of the failing adapter Call for service On system board memory allocation error On system board PCI configuration error On system board POST error Adapter in slot ...

Страница 112: ...sor in socket id xyz is installed but not functioning where xyz identifies the microprocessor that is causing the error message Microprocessor in socket id xyz where xyz identifies the microprocessor that is causing the error message Note The microprocessor error light associated with the microprocessor will be lit 1 Reseat the microprocessor 2 If the problem persists replace the microprocessor If...

Страница 113: ...ns call for service VRM corresponding to Microprocessor in socket id xyz is not installed where xyz identifies the microprocessor whose VRM is causing the error message Install a VRM If the problem persists call for service 165 Service processor Failed Advanced System Management Processor on system board Call for service 175 System thermal Failed Fan n where n is the number of the failing fan Note...

Страница 114: ...OS setup problem where xyz identifies the microprocessor that is causing the error message 1 If your server does not have the latest level BIOS installed update the BIOS to the latest level 2 Run the diagnostic program again 3 If the problem remains replace the failing processor If the problem persists call for service Test setup error Unknown hardware problem associated with microprocessor in soc...

Страница 115: ...icable only to SCSI tape drives that have a push button The Self diagnostic failed for device n on adapter m where n is the number of the device and m is the adapter number The unload eject test failed for device n on adapter m where n is the number of the device and m is the adapter number The unload eject push button test failed for device n on adapter m where n is the number of the device and m...

Страница 116: ...call for service On system board Call for service 415 Analog digital modem Not applicable No modem was detected 1 Verify that the modem is properly attached to the server 2 If the problem remains replace the modem If the problem persists call for service PCI modem detected but not enabled 1 Change the configuration to enable the modem 2 If the problem remains replace the modem If the problem persi...

Страница 117: ...e swap on the system board See the illustration of the system board jumper locations on page 33 3 Move J14 to pins 1 and 2 lo setting to enable BIOS recovery mode 4 Reconnect all external cables and power cords and turn on the peripheral devices 5 Insert the BIOS flash diskette into the diskette drive 6 Restart the server The system begins the power on self test POST 7 Select 1 Update POST BIOS fr...

Страница 118: ... Diagnostics built into the server By following the path of lights you can quickly identify the type of system error that occurred Power supply LEDs The ac and dc power LEDs on the power supply provide status information about the power supply The following illustration shows the location of the ac and dc power LEDs Filler panel Power supply handle Power supply DC power light AC power light ...

Страница 119: ...t of the server Action Press the power control button to start the server 2 The power supply has failed Action Replace the power supply If the problem persists have the system serviced Off Off There is an ac power problem Possible causes 1 There is no ac power to the power supply Actions Verify that The electrical cord is properly connected to the server The electrical outlet functions properly 2 ...

Страница 120: ...C PCIC PCI bus C fault DASD Hard disk drive fault Memory Memory fault CPU Microprocessor fault FAN Fan failure TEMP System temperature failure NON RED Nonredundant power mode OVER SPEC Over specification Power supply 1 Power supply number 1 failure Power supply 2 Power supply number 2 failure Power supply 3 Power supply number 3 failure Notes 1 The server does not support replaceable voltage regul...

Страница 121: ...any problems See Choices available from the Configuration Setup Utility main menu on page 14 for information about clearing the error log Disconnecting the server from all power sources for at least 20 seconds will turn off the system error LED On NMI A nonmaskable interrupt occurred The PCIA or PCIB LED will probably also be on 1 If the PCIA or PCIB LED is on follow the instructions for those LED...

Страница 122: ... from the information in the error log try to determine the failing adapter by removing one adapter at a time from PCI bus C PCI slots 5 and 6 and restarting the server after each adapter is removed If the problem persists have the system serviced On DASD A hot swap hard disk drive has failed on SCSI channel B 1 Check the error log for additional information If the error log indicates a temperatur...

Страница 123: ... the fan On TEMP The system temperature has exceeded the maximum rating 1 Check to see if a fan has failed If it has replace the fan 2 Make sure the room temperature is not too high See Chapter 1 Introducing the xSeries 350 server on page 1 If the problem persists have the system serviced On NON RED The server is operating in a nonredundant power mode Two or more power supplies are installed in th...

Страница 124: ...the Configuration Setup Utility program 2 All cables and jumpers are installed correctly 3 The correct device driver is installed for the CD ROM drive CD ROM drive is not recognized Diskette drive If there is a diskette in the drive verify that 1 The diskette drive is enabled in the Configuration Setup Utility program 2 The diskette is good and not damaged Try another diskette if you have one 3 Th...

Страница 125: ...g device cable is securely connected and the device drivers are installed correctly 2 Try using another mouse or pointing device If the problem persists call for service Memory Verify that 1 The memory modules are seated properly 2 You have installed the correct type of memory 3 If you changed the memory you updated the memory configuration with the Configuration Setup Utility program 4 All banks ...

Страница 126: ...nitor cable is connected to the video port 2 You installed the necessary device drivers for the applications If the screen remains blank call for service Wavy unreadable rolling distorted screen or screen jitter If the monitor self tests show the monitor is working correctly consider the location of the monitor Magnetic fields around other devices such as transformers appliances fluorescent lights...

Страница 127: ...xternal SCSI options are connected correctly 2 The last option in each SCSI chain or the end of the SCSI cable is terminated correctly 3 Any external SCSI option is turned on You must turn on an external SCSI option before turning on the server If the problem remains call for service Parallel port Verify that 1 Each port is assigned a unique address by the Configuration Setup Utility program and n...

Страница 128: ...uration Setup Utility program menus it can be configured using the systems management software 2 The serial port adapter if you installed one is seated properly If the problem persists call for service The number of serial ports identified by the operating system is less than the number of serial ports installed A serial device does not work Verify that 1 The device is compatible with the server 2...

Страница 129: ...er receives a LINK pulse from the hub If the light is off there might be a defective connector or cable or a problem with the hub Software problem To determine if problems are caused by the software verify that 1 Your server has the minimum memory requirements to use the software For memory requirements see the information that comes with the software Note If you have just installed an adapter or ...

Страница 130: ...ing device drivers The PCI BIOS interrupt settings are incorrect Check the following Determine if the interrupt IRQ setting that is assigned to the Ethernet controller is also assigned to another device in the Configuration Setup Utility program Although interrupt sharing is allowed for PCI devices some devices do not function well when they share an interrupt with a dissimilar PCI device Try chan...

Страница 131: ...eck the following Make sure that you are using Category 5 cabling when operating the server at 100 Mbps Make sure that the cables do not run close to noise inducing sources like fluorescent lights The Ethernet controller stopped working when another adapter was added to the server Check the following Make sure that the cable is connected to the Ethernet controller Make sure that your PCI system BI...

Страница 132: ...iver with a different I O address This new adapter could not be found Action Verify that you installed an IBM Netfinity 10 100 Fault Tolerant Adapter and make sure that the adapter is seated correctly If the adapter is seated correctly call for service PCNTNW NW 072 A resource tag is unavailable Explanation The device driver tried to allocate some resources that were not available Action Add more ...

Страница 133: ...ne necessary message is for information only PCNTNW NW 127 The local bit in the node address override was set Explanation The local bit in the IEEE address format indicates that the addresses are being managed locally If you use the node address override capabilities of this device driver to enter a new address the local bit must be set You entered an address without the local bit set The device d...

Страница 134: ...ck is not configured correctly in the PROTOCOL INI file Action Check and correct your configuration PCNTND 10 The Protocol Manager Input Output Control IOCTL failed Explanation The NDIS stack is not configured correctly in the PROTOCOL INI file Action Check and correct your configuration PCNTND 11 Protocol Manager registration failed Explanation The NDIS stack is not configured correctly Action Ch...

Страница 135: ...controller does not require a DMA setting Action Remove the DMA setting in the PROTOCOL INI file PCNTND 33 PCNET device with specified IOBASE is already in use Explanation The specified I O address number is already in use by another Ethernet controller or device Action Remove the I O address setting in the PROTOCOL INI file Table 22 NDIS Windows NT driver messages for the Ethernet controller Perm...

Страница 136: ...The system is out of Streams memory blocks Action Use the CRASH utility to increase the number of Streams memory blocks pnt0 11 Device not found Explanation The device driver cannot find an Ethernet controller Action Verify that the Ethernet controller is enabled If the Ethernet controller is enabled run the diagnostic programs pnt0 12 Device failed checksum test Explanation The device driver cann...

Страница 137: ...es in the server Action Modify your hardware settings Run the NETCONFIG program to search for another Ethernet controller pnt0 22 add_intr_handler failed Out of range IPL Explanation The interrupt request IRQ that was specified or the IRQ that was found conflicts with other devices in the server Action Modify your hardware settings Run the NETCONFIG program to search for another Ethernet controlle...

Страница 138: ...ed or disposed of in a proper manner To order replacement batteries call 1 800 772 2227 within the United States and 1 800 465 7999 or 1 800 465 6666 within Canada Outside the U S and Canada call your IBM reseller or IBM marketing representative Note After you replace the battery you must reconfigure your server and reset the system date and time To replace the battery 1 Read the information in Be...

Страница 139: ... thumb and index finger to pull the battery from under the battery clip c Ensure that the battery clip is touching the base of the battery socket by pressing gently on the clip PCI slot 1 32 bit 33 MHz J50 PCI slot 2 64 bit 66 MHz J51 PCI slot 3 64 bit 66 MHz J52 PCI slot 4 64 bit 66 MHz J53 PCI slot 5 64 bit 33 MHz J54 PCI slot 6 64 bit 33 MHz J55 Microprocessor slot 1 J34 Microprocessor slot 2 J...

Страница 140: ...ges on the World Wide Web where you can get information about IBM products and services find the latest technical information and download device drivers and updates Some of these pages are You can select a country specific Web site from these pages You might also want to visit the Web pages of other companies for information about other operating systems software and accessories The following are...

Страница 141: ...ned personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem IBM hardware repair If the problem is determined to be caused by IBM hardware under warranty trained service personnel are available to provide the applicable level of service Engineering change management Occasionally there might be changes that are re...

Страница 142: ...nostic tests If you suspect a software problem consult the documentation including README files for the operating system or application program Getting customer support and service Purchasing an IBM PC hardware product entitles you to standard help and support during the warranty period If you need additional support and services a wide variety of extended services are available for purchase that ...

Страница 143: ...Getting information by fax If you have a touch tone telephone and access to a fax machine in the U S and Canada you can receive by fax marketing and technical information on many topics including hardware operating systems and local area networks LANs You can call the IBM Automated Fax System 24 hours a day 7 days a week Follow the recorded instructions and the requested information will be sent t...

Страница 144: ...he following information ready when you call Machine Type and Model Serial numbers of your computer monitor and other components or your proof of purchase Description of the problem Exact wording of any error messages Hardware and software configuration information for your system If possible be at your computer when you call In the U S and Canada these services are available 24 hours a day 7 days...

Страница 145: ...programs network setup and configuration upgraded or extended hardware repair services and custom installations Service availability and name might vary by country Enhanced PC support line Enhanced PC Support is available for desktop and mobile IBM computers that are not connected to a network Technical support is provided for IBM computers and IBM or non IBM options operating systems and applicat...

Страница 146: ...ems and correcting problems on the client or the server Using IBM and non IBM network operating systems Interpreting documentation You can purchase this service on a per call basis as a multiple incident package or as an annual contract with a 10 incident limit For more information about purchasing Network and Server Support see Ordering support line services Ordering support line services Enhance...

Страница 147: ...ponse 24 hours a day 7 days a week You also can extend your warranty Warranty and Repair Services offers a variety of post warranty maintenance options including ThinkPad EasyServ Maintenance Agreements Availability of the services varies by product For more information about warranty upgrades and extensions In the U S call 1 800 426 4968 In Canada call 1 800 465 7999 In all other countries contac...

Страница 148: ...136 IBM xSeries 350 User s Reference ...

Страница 149: ... Copyright IBM Corp 2001 137 Chapter 7 Rack installation instructions This section provides instructions for installing a server in a rack ...

Страница 150: ...ble straps 6 Cage nuts 12 Cage nut insertion tool Clip nuts 12 Hinge bracket Hinge pin Screw packages 2 Slide rails 2 Use the cage nut insertion tool or to insert the cage nuts or s as required for your rack into all the marked holes a screwdriver lide on the clip nuts Use the attached stickers to mark the holes on the front and the rear of the rack in the locations indicated by the arrows on the ...

Страница 151: ... as vertical as possible to prevent the cable management arm from sagging If you loosened the screws at the rear of the slide rail tighten them now Repeat the slide rail installation instructions for the other slide rail shown here Then use the M6 screws to b B 5 B A A Use the hinge pin to attach the cable management arm to the hinge bracket 6 A A Fully extend the slide rails out of the rack Lift ...

Страница 152: ... as shown 7 10 9 A B A Use the M4 screws to secure the server to the rails Unscrew the rack support wheels and store them in a safe place C C D D 8 B A Use the M4 screws to install the cable retainer bracket then install the cable clamps B A A A B A A A Attach the power keyboard mouse and monitor cables if required to the server and route them through the cable clamps Then attach all other require...

Страница 153: ...unless you are moving the rack or the rack is in a vibration prone area Note A A B B B 11 A 12 If you need to access the rear of the server to complete the installation rotate the lever to the vertical position and pull the arm away from the server Otherwise the lever must be in the horizontal position inside the rack to prevent the cables from touching the rear door of the rack A C C Refer to you...

Страница 154: ...142 IBM xSeries 350 User s Reference ...

Страница 155: ...hine means an IBM machine its features conversions upgrades elements or accessories or any combination of them The term Machine does not include any software programs whether pre loaded with the Machine installed subsequently or otherwise Unless IBM specifies otherwise the following warranties apply only in the country where you acquire the Machine Nothing in this Statement of Warranty affects any...

Страница 156: ...es not warrant uninterrupted or error free operation of a Machine Unless specified otherwise IBM provides non IBM machines WITHOUT WARRANTIES OF ANY KIND Any technical or other support provided for a Machine under warranty such as assistance via telephone with how to questions and those regarding Machine set up and installation will be provided WITHOUT WARRANTIES OF ANY KIND Warranty Service To ob...

Страница 157: ...chine prior to its return Production Status Each IBM Machine is manufactured from new parts or new and used parts In some cases the Machine may not be new and may have been previously installed Regardless of the Machine s production status IBM s appropriate warranty terms apply Limitation of Liability Circumstances may arise where because of a default on IBM s part or other liability you are entit...

Страница 158: ...anty for Machines IBM warrants that each Machine 1 is free from defects in materials and workmanship and 2 conforms to IBM s Official Published Specifications The warranty period for a Machine is a specified fixed period commencing on its Date of Installation The date on your sales receipt is the Date of Installation unless IBM or your reseller informs you otherwise During the warranty period IBM ...

Страница 159: ... service involves the exchange of a Machine or part the item IBM or your reseller replaces becomes its property and the replacement becomes yours You represent that all removed items are genuine and unaltered The replacement may not be new but will be in good working order and at least functionally equivalent to the item replaced The replacement assumes the warranty service status of the replaced ...

Страница 160: ...f recurring 12 months charges apply for the Machine that is the subject of the claim This limit also applies to IBM s suppliers and your reseller It is the maximum for which IBM its suppliers and your reseller are collectively responsible UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING 1 THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE 2 L...

Страница 161: ... will not apply in respect of any goods which IBM provides if you require the goods for the purposes of a business as defined in that Act Limitation of Liability The following is added to this Section Where Machines are not acquired for the purposes of a business as defined in the Consumer Guarantees Act 1993 the limitations in this Section are subject to the limitations in that Act EUROPE MIDDLE ...

Страница 162: ...s justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded Extent of Warranty The second paragraph does not apply Warranty Service The following is added to this Section During the warranty period transportation for delivery of the failing Machine to IBM will be at IBM s expense Production Status The...

Страница 163: ...ire liability to you for actual damages arising in all situations involving nonperformance by IBM in respect of the subject matter of this Statement of Warranty will be limited to the charge paid by you for the individual Machine that is the subject of your claim from IBM TURKIYE Production Status The following replaces this Section IBM fulfills customer orders for IBM Machines as newly manufactur...

Страница 164: ... at your own risk Edition Notice INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may ...

Страница 165: ...ded This IBM hardware product cannot prevent errors that might occur if software upgrades or peripheral devices you use or exchange data with do not process date data correctly The foregoing is a Year 2000 Readiness Disclosure Trademarks The following terms are trademarks of the IBM Corporation in the United States or other countries or both Lotus and Domino are trademarks of Lotus Development Cor...

Страница 166: ...tatement Federal Communications Commission FCC Class A Statement Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radi...

Страница 167: ...nion EMC Directive conformance statement This product is in conformity with the protection requirements of EU Council Directive 89 336 EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product including the fit...

Страница 168: ... set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a parallel blade grounding type attachment plug rated 15 amperes 125 volts For units intended to be operated at 230 volts U S use Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a tandem blade g...

Страница 169: ...Sweden Syria Togo Tunisia Turkey former USSR Vietnam former Yugoslavia Zaire Zimbabwe 13F9997 Denmark 14F0015 Bangladesh Burma Pakistan South Africa Sri Lanka 14F0033 Antigua Bahrain Brunei Channel Islands Cyprus Dubai Fiji Ghana Hong Kong India Iraq Ireland Kenya Kuwait Malawi Malaysia Malta Nepal Nigeria Polynesia Qatar Sierra Leone Singapore Tanzania Uganda United Kingdom Yemen Zambia 14F0051 L...

Страница 170: ...158 IBM xSeries 350 User s Reference ...

Страница 171: ...ical input 2 electrical outlets 12 electronic emission Class A notice 154 environment 2 error log 94 error messages See messages 84 Ethernet controller configuring 71 messages 119 troubleshooting 117 Ethernet port 71 Ethernet speed 100 Mbps light 8 Ethernet transmit receive activity light 8 Ethernet link status link light 8 event log 94 external cabling 76 137 devices connecting 63 F failover for ...

Страница 172: ...power on password override jump er 33 power on self test See POST 81 problem solving 79 product notices 154 warranty service 143 publications ordering 135 R rack installing server in 137 reducing glare 11 reliability features 5 repair service 134 reset button 6 S safety information electrical vii laser products viii safety requirements electronic emission Class A no tice 154 FCC Class A notice 154...

Страница 173: ......

Страница 174: ...IBM Part Number 21P9026 21P9 26 ...

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