
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, Type 7940 and 7941 servers,” on page 19 to determine which components
are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Beep code
Description
Action
2-2-3
CMOS power failure and checksum
checks failed.
1. Reseat the battery.
2. Clear CMOS memory. See “Recovering
from a BIOS update failure (Clearing
CMOS)” on page 107 for information about
how to clear CMOS memory.
3. Replace the following components one at a
time, in the order shown, restarting the
server each time.
a. Battery
b. (Trained service technician only) System
board
2-2-4
CMOS configuration information
validation failed.
1. Reseat the battery.
2. Clear CMOS memory. See “Recovering
from a BIOS update failure (Clearing
CMOS)” on page 107 for information about
how to clear CMOS memory.
3. Replace the following components one at a
time, in the order shown, restarting the
server each time.
a. Battery
b. (Trained service technician only) System
board
2-3-1
Screen initialization failed.
(Trained service technician only) Replace the
system board.
2-3-2
Screen memory failed.
(Trained service technician only) Replace the
system board.
2-3-3
Screen retrace failed.
(Trained service technician only) Replace the
system board.
2-3-4
Search for video ROM failed.
(Trained service technician only) Replace the
system board.
2-4-1
Video failed; screen believed operable.
(Trained service technician only) Replace the
system board.
2-4-4
Unsupported memory configuration.
1. Correct based on the actions for the 289
POST Error Code if displayed (see “Error
logs” on page 76 for more information on
the 289 error).
2. Check the DIMM error LEDs.
3-1-1
Timer tick interrupt failed.
(Trained service technician only) Replace the
system board.
3-1-2
Interval timer channel 2 failed.
(Trained service technician only) Replace the
system board.
70
IBM System x3455 Type 7940 and 7941: Problem Determination and Service Guide
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