v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, Type 7940 and 7941 servers,” on page 19 to determine which components
are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code
Description
Action
215-xxx-000
Failed CD or DVD test.
1. Run the test again with a different CD or DVD.
2. Reseat the following components:
a. CD or DVD drive
b. CD or DVD drive cables
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. CD or DVD drive cables
b. CD or DVD drive
c. (Trained service technician only) System
board.
217-198-xxx
Could not establish drive parameters.
1. Reseat the hard disk drive cables.
2. Replace the following components in the order
shown, restarting the server each time:
a. Hard disk drive cable
b. Hard disk drive
217-xxx-000
Failed fixed disk test.
1. Reseat the hard disk drive 1 cables.
2. Replace hard disk drive 1.
3. (Trained service technician only) Replace the
system board
217-xxx-001
Failed fixed disk test.
1. Reseat the hard disk drive 2 cables.
2. Replace hard disk drive 2.
3. (Trained service technician only) Replace the
system board
301-xxx-000
Failed keyboard test.
1. Run the Configuration/Setup Utility program and
enable keyboardless operation to prevent the
POST error message 301 from being displayed
during startup.
2. Reseat the keyboard cable in the connector.
3. If you are using an external USB hub, disconnect
the keyboard from the hub and connect it directly
to the server.
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Keyboard
b. (Trained service technician only) System
board
Chapter 5. Diagnostics
105
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