When you are connected to the control desk, inform the customer support
representative that you have an IBM mid-range host and that you need to access
your customer number.
WWW Internet Support
Program updates might also be available through the World Wide Web. For
program updates, refer to the Networking Hardware Emulation Product Offerings
Home Page on the Internet at URL:
http://www.networking.ibm.com/525ð
BBS/FTP Support
The IBM 5250 Technical Support Center also maintains a bulletin board system
(BBS) that contains tips, user information, and program updates. The BBS is
available 24 hours a day. You can call the IBM 5250 Technical Support Center
BBS at 704-594-3799 anytime using an asynchronous modem. The BBS supports
communications up to 14.4KB with 8 bits, no parity, and 1 stop bit.
You might also be able to obtain corrective service and information from the PC
Company BBS at 1-919-517-0001. The BBS supports communications up to
14.4KB with 8 bits, no parity, and 1 stop bit. This BBS is mirrored on the Internet
as follows:
FTP.PC.IBM.COM
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