For more information, see the Active Health System Viewer user guide on the Hewlett Packard Enterprise website
(http://www.hpe.com/support/ahsv-docs).
g. Record survey data.
7. To diagnose the blade offline, power down the blade and peripheral devices. If possible, always perform an orderly
shutdown:
a. Exit any applications.
b. Exit the operating system.
c. Power down the blade.
8. Disconnect any peripheral devices not required for testing (any devices not necessary to power up the blade).
Hardware problems
General hardware problems
PCIe card information is displayed incorrectly in RBSU
Symptom
When the HPE Ethernet 10/25GB 2P 661SFP28 Adapter is connected to configure 5900 switch, the PCIe card information is
displayed incorrectly in RBSU.
For more information, see the Customer Advisory at
Hewlett Packard Enterprise Support Center.
Cause
The PCI subsystem ID is reported incorrectly.
Display problems
No display is visible on the monitor
Symptom
In certain scenarios, no display is visible on the monitor if a proper cable is not connected.
Cause
Make sure that you use an active Displayport to HDMI cable.
ROM issues
Unable to install Operating System in Legacy BIOS Boot mode
Symptom
Unable to create partitions to install Operating System in a Legacy BIOS Boot mode.
Cause
The ROM does not support booting from an NVMe SSD in legacy BIOS mode.
134 Troubleshooting
Содержание ProLiant e910
Страница 148: ...148 Customer self repair...
Страница 149: ...Customer self repair 149...
Страница 150: ...150 Customer self repair...
Страница 158: ...c Remove the PCIe riser board Right PCIe riser board Left PCIe riser board 158 Removal and replacement procedures...
Страница 182: ...UID unit identification UEFI Unified Extensible Firmware Interface 182 Acronyms and abbreviations...