Troubleshooting 81
Service notifications
To view the latest service notifications, refer to the HP website (
http://www.hp.com/go/bizsupport
). Select
the appropriate server model, and then click the
Troubleshoot a Problem
link on the product page.
Server health LEDs
Some servers have an internal health LED and an external health LED, while other servers have a single
system health LED. The system health LED provides the same functionality as the two separate internal and
external health LEDs. Depending on the model, the internal health LED and external health LED may either
appear solid or they may flash. Both conditions represent the same symptom.
For the location of server LEDs and information on their statuses, see the server documentation on the HP
website (
http://www.hp.com/support
).
Troubleshooting flowcharts
To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section,
"Start diagnosis flowchart (on page
81
)," and follow the appropriate diagnostic path. If the other flowcharts
do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis flowchart (on
page
82
)." The General diagnosis flowchart is a generic troubleshooting process to be used when the
problem is not server-specific or is not easily categorized into the other flowcharts.
The available flowcharts include:
•
Start diagnosis flowchart (on page
81
)
•
General diagnosis flowchart (on page
82
)
•
Server power-on problems flowchart (on page
84
)
•
POST problems flowchart (on page
87
)
•
OS boot problems flowchart (on page
89
)
•
Server fault indications flowchart (on page
90
)
Start diagnosis flowchart
Use the following flowchart to start the diagnostic process.
Item
See
1
"General diagnosis flowchart (on page
82
)"
2
"Power-on problems flowchart ("
Server power-on problems flowchart
" on
page
84
)"
3
"POST problems flowchart (on page
87
)"
4
"OS boot problems flowchart (on page
89
)"
5
"Server fault indications flowchart (on page
90
)"
Содержание ProLiant ML110 G7
Страница 6: ...Contents 6 ...
Страница 13: ...Component identification 13 SAS and SATA drive numbering Four bay LFF drive model Eight bay SFF drive model ...
Страница 86: ...Troubleshooting 86 ...
Страница 105: ...Support and other resources 105 ...
Страница 106: ...Support and other resources 106 ...
