HP Pre 3, Руководство пользователя

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206 Chapter 14 : Troubleshooting
Your wireless service provider may also add some contacts to your
smartphone.
My personal and work contact and calendar information is
getting merged into a single view – I'd rather keep them
separate
The HP Synergy feature on your smartphone displays information from
several sources in a single view, so you can access your info quickly,
without having to remember where you stored it. Even though the
information is visible in one view, the sources of that information are kept
separate.
In Calendar, to see events from just one calendar, tap the word All in the
top right-hand corner of the screen and pick the account you want to see
(see Change the Calendar display ).
In Contacts, the list view shows all contacts from all accounts. You can,
however, see what data comes from which account by opening the
contact and tapping Edit . If you want to unlink contacts, see Unlink a
contact .
You can also keep inbox views separate in Email: Turn off the smart folder
for All Inboxes (see Set email preferences ), then make the inboxes of your
individual accounts favourites so that they're always easy to see in
Account List view (see Add an email folder as a favourite ).
Some of my contact information is missing
NOTE Contacts associated with a Microsoft Exchange server sync as items
arrive. Items for Google and other online accounts are synced from every few
hours to up to once a day. If the contact is available in your online account, it
will show up on your smartphone within a day, as long as you are in a good
wireless coverage area. Contacts created in your HP webOS Account are
backed up daily.
NOTE The Data Transfer Assistant does not transfer contact notes larger than
1 MB.
• Verify that your contact information is correct in your online account.
• If the missing contact is from a Google account, make sure the contact
is in your My Contacts list in Google. If your Google contacts are only
partially synchronising, check for contact names that start with a special
character (like @,* or #) instead of a letter. Delete the non-alphabetic
character from the contact's name. Synchronise again to see if all of
your contacts are listed.
• If the missing contact is from an Exchange account, make sure the email
account is set up as an Exchange account, not a POP or IMAP account.
An Exchange account that is set up as a POP or IMAP account cannot
sync contacts (see Change account login settings ).
• If the missing contact is from Facebook, LinkedIn or Yahoo! note the
following:
• Facebook and LinkedIn contact info comes from the profile of the
Facebook friend or LinkedIn contact. Because Facebook.com and
LinkedIn.com do not allow you to change another user's profile,
any changes you make on your smartphone do not affect the
contact's info on the web. When a Facebook friend or LinkedIn
contact makes changes to his or her profile, these changes are
transferred to your smartphone the next time the account syncs.
• Yahoo! accounts support a one-way transfer of Yahoo! contact
info from the web to the smartphone. The info on your smartphone
updates each time the account syncs, but Yahoo! accounts do not
provide two-way synchronisation.
• If you make changes or add to a Facebook, LinkedIn or Yahoo!
contact entry on your smartphone, the smartphone creates a new
contact in the default Contacts account, adds the changes to this
new contact and then links the new contact to the original
Facebook, LinkedIn or Yahoo! contact. The changes sync with the
default Contacts account, not with your Facebook, LinkedIn or
Yahoo! account.
• Changes made on Facebook.com, LinkedIn.com or Yahoo.com
are reflected on your smartphone every 24 hours or after you
manually sync.