3-16
Troubleshooting and Diagnostics
HP OmniBook 2100/3000/3100
0603h
For the external loopback test, make sure the
loopback connector is installed and constructed
properly. For the external or internal loopback
test, replace the motherboard.
0604h -
0605h
Replace the motherboard.
0606h
For the external loopback test, make sure the
loopback connector is installed and constructed
properly. For the external or internal loopback
test, replace the motherboard.
0607h
Make sure the loopback connector is installed
and constructed properly. Replace the
motherboard.
0608h -
0611h
Replace the motherboard.
Parallel Port Tests
0701h
For the external loopback test, make sure the
loopback connector is installed and constructed
properly. For the external or internal loopback
test, replace the motherboard.
0702h
Replace the motherboard.
0703h
Run BIOS Setup and disable ECP for the
parallel port, then rerun the test. Replace the
motherboard.
0704h -
0706h
Replace the motherboard.
0707h
Connect the loopback connector.
0708h
Replace the motherboard.
Audio Tests
0801h -
0806h
If this error also occurs for an external
headphone, replace the audio PCA, then
motherboard. Otherwise, check the top case
cable connection. Replace the top case.
0810h
If this error also occurs for an external
headphone, replace the motherboard.
Otherwise, check the top case cable
connection. Replace the top case.
0812h
If this error also occurs for an external
headphone, replace the audio PCA, then
motherboard. Otherwise, check the top case
cable connection. Replace the top case.
8000h &
above
(See Microphone Tests near end of table.)
Video Tests
0900h -
0901h
Replace the motherboard.
0903h -
0906h
Replace the LVDS PCA. Replace the
motherboard.
0907h -
0908h
Replace the motherboard.
0909h -
090Ah
Replace the LVDS PCA. Replace the
motherboard.
090Ch -
090Fh
Replace the motherboard.
8000h
(See LCD Test near end of table.)
CD-ROM Tests
0A00h
Insert a CD in the drive.
0A01h
Rerun the test. Replace the CD-ROM drive.
0A02h
No repair. (Automatic close not supported.)
0A03h
Insert a different CD in the drive. Check the
connectors on the CD-ROM drive and
motherboard. Replace the CD-ROM drive.
0A04h
Insert a different CD in the drive. Check the
connectors on the CD-ROM drive and
motherboard. Replace the CD-ROM drive.
0A05h
Insert a computer CD in the drive.
0A06h
Insert an audio CD in the drive.
USB Tests
1301h
Reprogram the system BIOS IC. Replace the
system BIOS IC. Replace the motherboard.
1302h -
1306h
Replace the motherboard.
8000h &
above
(See USB Port Test and USB Dock Bottom
Port Test near end of table.)
Fan Test (OmniBook 3000 only)
8000h &
9001h
If the fan is already running, you will not hear a
change. Check the fan connection. Replace the
fan. Replace the motherboard.
9002h
Replace the motherboard.
LCD Test
8000h
If the test fails with an external monitor (must
support VESA mode 105h), replace the
motherboard. Otherwise:
- If the shaded-band test fails, check the
display cable connections in the bottom case,
replace the LVDS PCA, replace the LCD flex
cable, replace the motherboard.
- If only a solid-color test fails, see chapter 5 for
cosmetic guidelines, replace the LCD module.
Microphone/Line-In Tests
8000h &
9003h
If the error occurs for built-in and external
microphones, replace the audio PCA, replace
the motherboard. If it occurs for only the built-in
microphone, check the top case cable
connection, replace the icon PCA.
9004h
Replace the audio PCA. Replace the
motherboard.
Suspend/Resume Test
8000h &
9005h
Run BIOS Setup and restore default settings.
Reprogram the system BIOS IC. Replace the
system BIOS IC. Replace the motherboard.
USB Port Test
8000h
Make sure a high-speed USB device is
connected. Replace the USB PCA. Replace
the motherboard.
9006h
Make sure a USB device is connected to the
port you are testing. Select the correct speed
for the device. Replace the USB PCA, replace
the motherboard (or dock component, if
applicable).
OmniBook USB Dock Bottom Port Test (OB3000 only)
8000h
Make sure a high-speed USB device is
connected to the bottom USB port on the port
replicator. Replace the port replicator. Replace
the motherboard.
OmniBook IR Tests (FIR enabled, undocked)
9002h &
9007h -
9008h
Rerun the test. Replace the motherboard.
