3-10
Troubleshooting and Diagnostics
HP OmniBook 3000
Diagnostic Tools
This section describes the following diagnostic tools you can use for troubleshooting and repairing the
OmniBook:
•
OmniBook hardware diagnostic program (page 3-10).
•
Power-on self-test (page 3-15).
•
Sycard PCCtest 450 PC Card (page 3-17).
•
Desktop Management Interface (page 3-18).
•
BIOS Setup utility (page 3-20).
OmniBook Diagnostic Program
The OmniBook hardware diagnostic program provides two levels of testing:
•
User-level testing using the basic hardware test.
•
Advanced testing using the individual hardware tests.
Figure 3-2. OmniBook Diagnostic Screens — Basic and Advanced
The tests are designed to run after the system reboots. This ensures that the computer will be in a
predictable state, so the diagnostic program can properly test the hardware components. The tests are
non-destructive and are intended to preserve the state of the computer. The OmniBook reboots when you
exit the program so drivers can be loaded.
Creating a Diagnostic Disk
After inserting a formatted floppy disk in the floppy drive, do one of the following to create a diagnostic
floppy disk:
•
On a factory software installation, run
diaginst
from the \Dmi\Hpdiags directory on the hard disk.
•
On any computer, run
diaginst
from the \Omnibook\Dmi\Hpdiags directory on the
OmniBook 3000 Recovery CD.
•
On any computer, download the diagnostic software package from the OmniBook website (see page
vi), run this file to unpack the files, then run
diaginst a:
to create the diagnostic disk.
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