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520008300 08/14
SmartServe™ Drink Mixers Service Manual
Troubleshooting
Error Code Troubleshooting
If Operator Interface Panel displays an error code message, press STOP button repeatedly
until error code message clears or power down SmartServe™ and turn back on to reboot. If
error code message remains, use the table below:
ERROR CODE MESSAGE
POSSIBLE CAUSE
CORRECTIVE ACTION
U-Interface Error
Shake cup not in place
Ensure shake cup is placed
inside cup holder properly.
Obstruction in safety shield
Ensure there are no obstruc-
tions inside safety shield pre-
venting machine from rinsing
or
fl
ushing.
Disrupted blend, rinse,
fl
ush, wash, or sanitize
cycles.
Ensure there were no dis-
ruptions during blend, rinse,
fl
ush, wash, or sanitize cy-
cles.
SmartServe™ needs to be
rebooted
Press STOP button repeat-
edly until error code mes-
sages clear or power down
SmartServe™ and turn back
on to reboot.
Loose connection or failed
shield sensor
Check connection on shield
sensor. Test shield sensor if
connection is good. Repair or
replace as necessary.
Power supply problem
Check power supply connec-
tions. Check voltage at power
supply. Check harness be-
tween power supply and con-
trol board. Repair or replace
as necessary.
Loose or missing shield
magnet in base of door
Repair or replace door as-
sembly as required.
Содержание SmartServe BIC2000
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