Page 21 of 92
520008300 08/14
SmartServe™ Drink Mixers Service Manual
Troubleshooting
SYMPTOM
POSSIBLE CAUSE
CORRECTIVE ACTION
Clicking noise at start of
blend cycle
Stepper motor lead screw
needs lubrication
Apply lubricant to stepper mo-
tor lead screw. Linear actuator
slides should only be cleaned,
never lubricated.
Water delivery coil tube
cover getting caught while
moving down (MIC only)
Reroute or move coil tube and
cover as necessary.
Smell coming from
SmartServe™
Wash cycle wasn’t initiated
Run wash cycle.
Sanitize cycle wasn’t initi-
ated
Run sanitize cycle.
SmartServe™ and sur-
rounding area requires
cleaning
Clean around and under ma-
chine.
Obstructed drain line
Clear drain line.
Buttons on touch pad
do not work
Loose connection at user
interface display
Check connections at user inter-
face display.
Loose connection at control
board
Check connections at control
board.
Failed touch pad
Replace touch pad.
Wash chamber
fi
lling up
with water during rinse
and/or
fl
ush cycles
Obstructed drain line
Clear drain line. Check drain
line to ensure it is pitched and
vented correctly, if applicable.
Too much soap suds in
wash chamber
Use less soap.
SmartServe™ isn’t level
Ensure SmartServe™ is mount-
ed on a level surface.
Flashing lights inside
SmartServe™ on con-
trol board
Normal operation
No corrective action necessary.
SmartServe™ not rins-
ing
Auto-rinse disabled
Enable auto-rinse using user
interface display.
Obstruction inside safety
shield
Ensure there are no obstruc-
tions inside safety shield.
Loose connection on control
board
Ensure there are no loose con-
nections on control board.
Not enough water pressure
(less than 45 psi)
Ensure location has suf
fi
cient
water pressure.
SmartServe™ needs to be
rebooted
Power down SmartServe™ and
turn back on.
Rinse valve not operable
Diagnose and replace rinse
valve as required.
Содержание SmartServe BIC2000
Страница 16: ...Page 16 of 92 520008300 08 14 SmartServe Drink Mixers Service Manual Troubleshooting Wiring Diagrams MIC2000 ...
Страница 17: ...Page 17 of 92 520008300 08 14 SmartServe Drink Mixers Service Manual Troubleshooting BIC2000 ...
Страница 92: ...www commercial hamiltonbeach com 520008300 08 14 ...