17
POTENTIAL PROBLEM
Fried food does not have
a golden brown color
and/or is not crispy.
Multicooker gives off
a strong, unpleasant odor.
Unit does not heat.
PROBABLE CAUSE
•
The selected temperature is too low or the food has not been fried long enough.
Check food package or Frying Chart for correct temperature or preparation time.
Allow oil in multicooker to preheat before frying.
• There is too much food in the basket. Never fry too much food at one time. See the food
package, Frying Chart, or recipe for correct frying amount. The food pieces may be too
thick to fry adequately.
• Volume of oil is too low.
• The oil isn’t fresh. Change the oil. Filter oil regularly to keep it fresh longer.
• When frying food with a high moisture content (such as chicken, fries, etc.), change oil
frequently.
• The type of oil is not suitable for deep-frying food. Use good quality frying oil. Do not mix
two different types of oil.
• Ensure cord is properly attached to the multicooker socket.
• Ensure cord is plugged into electrical outlet.
• Ensure Power ON/OFF Switch is set to ON.
• Heating Element Assembly not correctly assembled. Make sure the Heating Element
Assembly is properly installed on the base. See “How to Assemble” section.
• The pot is not properly installed on base.
• Press Reset on Heating Element/Control Panel by inserting a small pointed item
(such as a paper clip) into the opening labeled RESET. Make sure the multicooker has
the recommended amount of oil in pot.
• Make sure multicooker has the recommended amount of water (max or min) in the pot.
If below this level, water may boil off and control will turn heater off. Press the RESET
button.
Troubleshooting
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