46
AFTER SALES SUPPORT
1300 855 831
MODEL: Garden 5 in 1 Petrol Tool PRODUCT CODE: 58903 03/2019
AUS Hotline Costs: Local rate for landline calls*
*Charges may vary dependent upon network operator or mobile network provider.
AUS
Troubleshooting
5 in 1 Petrol Tool
works with interrup-
tions (sputtering).
• Carburetor set up incorrectly.
• Spark plug is sooty.
• On/off switch faulty.
• Contact the service centre.
• Clean the spark plug or replace it.
• Contact the service centre.
Smoke is generated. • Wrong petrol mix.
• Carburetor set up incorrectly.
• Use two-stroke mixture at a ratio of
40:1.
• Contact the service centre.
5 in 1 Petrol Tool
does not work at full
power.
• 5 in 1 Petrol Tool is overloaded.
• Air filter is contaminated.
• Carburetor set up incorrectly.
• Silencer is blocked.
• Do not use force during mowing/trim-
ming.
• Clean the air filter or replace it.
• Contact the service centre.
• Check the exhaust.
Brush cutter does not
work at full power.
• Blades are blunt or damaged.
• Cut material is too high (5 in 1
Petrol Tool overload).
• Sharpen or replace blades.
• Cut the grass in phases.
Grass trimmer does
not work at full
power.
• Cutting line too short or dam-
aged.
• 5 in 1 Petrol Tool is overloaded
because the grass is too high.
• Feed more cutting line through or
replace it.
• Cut the grass in phases.
Cutting line cannot
be fed through.
• Spool empty.
• Replace spool.
Pole saw does not
saw, it plucks or
vibrates.
• Chain tension too high.
• Chain blunt.
• Chain attached incorrectly.
• Chain worn.
• Check and reset chain tension.
• Have the chain sharpened or replace it.
• Re-attach the chain.
• Replace the chain.
Saw chain becomes
hot or saw chain
lubrication does not
work.
• No oil in the tank.
• Oil line blocked.
• Chain tension too high.
• Chain blunt.
• Refill oil.
• Clean the oil line.
• Set the chain tension.
• Have the chain sharpened or replace it.
