Message
Cause
Action
Empty battery
The product cannot find the charging sta-
tion.
Change the position of the guide wire. Re-
To install the guide wire on page 17
.
The battery is at the end of its life cycle.
page 28
.
The antenna of the charging station is de-
fective.
Do a check if the indicator lamp in the
charging station flashes red. Refer to
cator lamp in the charging station on page
35
.
The charging plates on the product or con-
tact plates on the charging station are de-
fective because of corrosion.
Clean the charging plates and contact
plates and contact plates on page 26
.
If the problem stays speak to your GAR-
DENA service.
Wrong PIN code
Incorrect PIN code has been entered.
Enter the correct PIN code. If you do
not know the correct PIN code, go
to www.gardena.com to get information
about how to get the PIN code or speak
to your GARDENA service.
No drive
The product has got caught in something
and has been slipping.
Free the product and correct the cause of
problem. If it is because of wet grass, wait
until the lawn is dry before you use the
product.
The work area includes a steep slope.
Steep slopes must be isolated. Refer to
examine where to put the boundary wire
on page 12
.
The guide wire is not put diagonally in the
slope.
Make sure that the guide wire is installed
diagonally across the slope. Refer to
examine where to put the guide wire on
page 15
.
Wheel motor overloaded,
left/right
Grass or other object around the drive
wheel.
Remove grass or object from the drive
wheel.
Collision sensor problem
The front wheels on the product are
blocked.
Free the product and correct the cause
of problem. If the problem stays speak to
your GARDENA service.
Charging station blocked
The contact between the charging plates
on the product and the contact plates on
the charging station is not good. The prod-
uct has made a number of tries to charge.
Put the product in the charging station and
make sure that the charging plates and
contact plates are connected.
An object prevents the product to enter the
charging station.
Remove the object.
The charging station is tilted or bent.
Put the baseplate on level ground.
The guide wire is not installed correctly.
Install the guide wire correctly. Refer to
install the guide wire on page 17
.
Stuck in charging station
An object prevents the product to move
out from the charging station.
Remove the object.
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Troubleshooting - 31