Message
Cause
Action
Upside down
The product is in an incorrect position, the
product is tilting too much or is upside
down.
Put the product in the correct position.
Lifted
The lift sensor has been enabled because
the product has been lifted.
Make sure that the product body can move
freely around its chassis. Remove or cre-
ate an island around objects that can
cause the chassis to be lifted. If the prob-
lem stays speak to your GARDENA serv-
ice.
Wheel drive problem, right/
left
Grass or other object around the drive
wheel.
Clean the wheels and around the wheels.
Electronic problem
Temporary electronic or firmware related
problem in the product.
Restart the product. If the problem stays
speak to your GARDENA service.
Loop sensor problem,
front/rear
Tilt sensor problem
Temporary problem
Invalid sub-device combi-
nation
Temporary battery prob-
lem
Safety function faulty
Charging system problem
There is corrosion or dirt on the charging
plates and contact plates.
Restart the product. Clean the charging
plates on the product and the contact
plates on the charging station.
Temporary electronic or firmware problem
in the product.
Restart the product. If the problem stays,
speak to your approved servicing dealer.
Battery problem
Temporary battery or firmware related
problem in the product.
Restart the product. If the problem stays
speak to your GARDENA service.
Incorrect type of battery.
Use original batteries recommended by
the manufacturer.
Battery temperature out-
side limits
The temperature in the battery is too high
or too low to start operation.
The temperature in the battery is not in its
operating limits and charging/mowing has
stopped. Charging/mowing will start when
the temperature is restored to its limits.
Charging current too high
Incorrect or defective power supply unit.
Restart the product. If the problem stays
speak to your GARDENA service.
32 - Troubleshooting
1585 - 007 - 26.10.2022