User’s Manual
5-3
SOLVING
PROBLEMS
Recovery from Paper Jams
When a paper jam occurs, all switches are disabled. Remove the
paper jam according to the procedure explained below. After
removing the paper jam, (open and) close the upper door, then the
error message disappears and the printer turns online.
If “On” is selected in advance for “Jam recovery” in “FPS menu” in
setup mode, the printer resumes printing from the page where the
paper jam occurred.
To clear a paper jam, follow these steps:
Caution:
Clear paper jams quickly to avoid problems with the fuser unit.
Do not touch or scratch the green drum surface when clearing the
paper jam.
Be careful not to expose the drum to light for more than three
minutes.
After clearing a paper jam, return the printer components to the
original positions.
Jam 0: from a Paper Tray to the Print Unit
1. Open the upper door.
2. Pull out the paper tray.
Clearing Paper Jams
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