Chapter 7 Troubleshooting
146
Situation in which the document is not fed into
the ADF occurs frequently.
*1: "Consumables" refers to the brake roller and the pick roller.
Do the documents meet the requirements described in
"2.3 Documents for Scanning" (page 47)
No
Use documents that meet the requirements.
For details, refer to
"2.3 Documents for Scanning" (page 47)
Yes
Did you fan the documents before loading them in the ADF
paper chute (feeder)?
No
Fan the documents before loading them. Or reduce the amount of documents.
Yes
Is the paper that is used for the documents thick or curled
paper?
Yes
Select [High] for [Pick Pressure] in [Device Setting 2] on the Software Operation
Panel.
For details, refer to
"Adjusting the Paper Picking Pressure [Pick Pressure]" (page
.
No
Are the consumables
(*1)
installed correctly?
No
Install the consumables
(*1)
correctly.
For details, refer to
"Chapter 6 Replacing the Consumables" (page 112)
.
Yes
Are the consumables
(*1)
clean?
No
Clean the consumables
(*1)
.
For details, refer to
"Chapter 5 Daily Care" (page 102)
.
Yes
Are the consumables
(*1)
worn out?
Yes
Check the consumable counters and replace them if necessary.
For details, refer to
"Chapter 6 Replacing the Consumables" (page 112)
.
No
If the problem persists, check the items in
"7.4 Before You Contact the Scanner
first, then contact your FUJITSU scanner dealer or
an authorized FUJITSU scanner service provider.