Chapter 7 Troubleshooting
132
■
Option Error (When the Imprinter Is Installed)
Error codes beginning with the letter "A" are displayed.
Error
code
Error messages
Action
A1:B3
Imprinter error
(communication timeout)
If the problem persists
after turning the power
back on, please inform
your service provider of
the above error code.
1 Confirm that the EXT cable of
the imprinter is connected
properly to the EXT connector
on the back of the scanner.
For details about the EXT
cable, refer to
For details about how to
connect the EXT cable, refer to
the fi-760PRB Imprinter
Operator's Guide.
2 Confirm that the print cartridge
is installed correctly.
For details, refer to the fi-
760PRB Imprinter Operator's
Guide.
3 Turn the scanner off then back
on.
If the problem persists, write
down the displayed error code
and contact your FUJITSU
scanner dealer or an
authorized FUJITSU scanner
service provider.
A3:B6
Imprinter error
(EEPROM)
If the problem persists
after turning the power
back on, please inform
your service provider of
the above error code.
A4:B8
Imprinter error (ROM)
If the problem persists
after turning the power
back on, please inform
your service provider of
the above error code.
Error
code
Error messages
Action
A2:B5
Imprinter error (print
head)
If the problem persists
after turning the power
back on, please inform
your service provider of
the above error code.
1 Check that the EXT cable of
the imprinter is connected
properly to the EXT
connector on the back of the
scanner.
For details about the EXT
connector, refer to
For details about how to
connect the EXT cable, refer
to the fi-760PRB Imprinter
Operator's Guide.
2 Check that the print cartridge
is installed correctly.
For details, refer to the fi-
760PRB Imprinter
Operator's Guide.
3 If you have a replacement
print cartridge, replace the
print cartridge.
For details, refer to the fi-
760PRB Imprinter
Operator's Guide.
4 Turn the scanner off then
back on.
If the problem persists, write
down the displayed error
code and contact your
FUJITSU scanner dealer or
an authorized FUJITSU
scanner service provider.