Problems with the WLAN Connection: What to Do
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FRITZ!WLAN USB Stick – 8 Troubleshooting
Error Scenario
Two or more computers are networked via FRITZ!WLAN USB Stick,
but you cannot access files and connected devices on the remote
site.
Possible Cause
The desired resources like folders, drives, printers or Internet con-
nections are not configured for network sharing.
Remedy
Make sure that those resources are configured for network sharing.
Further information is provided in the Online Help of your operat-
ing system.
Error Scenario
You computer recognizes the network and the router, but cannot
access the Internet or the network (limited connectivity).
Possible Cause
The WLAN key is wrong or the IP address was not assigned by Win-
dows automatically (note: the process can take up to three min-
utes).
Remedy
Check the WLAN key entry. On AVM FRITZ!Box products, the WLAN
key is printed on the underside of the device and on the installa-
tion CD jewel case. If you are using a WLAN access point from an-
other manufacturer, please see the documentation of this device.
Make sure that the automatic assignment of IP addresses is en-
abled in your operating system. For details, see the section
“Checking the IP Settings” from page 34.
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