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Troubleshooting
Q. No power supply.
Check the direction of the batteries.
Could be that the batteries are out of power. Please replace with new batteries.
Q. Unable to execute pairing. When searching for Bluetooth device, keyboard did not appear on the screen.
• Please confirm that the power of the keyboard has been turned on.
• Please check the direction of the batteries. If the batteries are out of power, please replace with new batteries.
• Please long press any of the
①〜④
Bluetooth device registration buttons of the device information to be registered for
at least 2 seconds, to confirm that LED (blue) indicator flashes.
• When using a Bluetooth adaptor, please check whether operating normally, and whether installed correctly.
• If you wish to use the embedded Bluetooth function of the personal computer, please check whether it has been turned
on.
Q. In comparison, the touch of the larger keys such as Enter key and Shift key is different from the other small keys
The specification for the larger keys is specially designed.
The larger keys are designed with [Stabilizers], therefore pressing on any part of the key will move it up and down freely.
Q. After personal computer startup, Bluetooth connection is unable to select BIOS setup or execute operating system.
Adapters from Bluetooth version 2.1 upwards, after pairing setup, the passkey parameter will be registered internally into
the adaptor, therefore prior to operating system startup, there will be a function that can configure the BIOS screen or
select from the operating system screen.
Bluetooth adapter is not equipped with this function, and therefore prior to Windows startup, it will not be usable. When
necessary, please use other USB connected or PS/2 connected keyboard for operation.
This is a problem with the function of the adapter, any question, please contact the manufacturer of the adapter.
Q. Unable to connect Bluetooth under Safe mode.
Bluetooth connection cannot be used under Safe mode.
Q. Unable to use keyboard when connecting or removing the Bluetooth adapter.
When connecting or removing the Bluetooth adapter, press any key to automatically reconnect.
Q. Unable to resume Windows from Sleep Standby Mode.
When using Bluetooth connection, the design of the Bluetooth function does not support resume Windows from Sleep
Standby mode. Please use the mouse or other devices in advance to deactivate Windows Sleep Standby Mode.
Q. Can it be used with other Windows system?
Bluetooth adapters can be operated with Windows 10, Windows 8/8.1, Windows 7, Windows Vista, Windows XP SP2 or
upgraded versions having standard application functions.But, it cannot be used with other Windows systems. There is
no support software and drivers.
Q. Keyboard operational error during Bluetooth connection.
Due to different environmental usage, the range of wireless signal may be affected. If the personal computer or
keyboard is near a microwave, wireless networking products, or in an environment generating wireless electronic waves
interference: such as wireless telephone, these might result in it operating abnormally.
Q. Incorrect character appears during input.
If the initial keyboard software is still installed, please remove it first.
Please uninstall the keyboard software that was used before and has not been uninstalled. The operation will be
hampered if the former setting still exists.
Q. Keyboard frequently does not operate properly, the last entered character keeps repeating.
If many same frequency wireless devices exist in the vicinity, the interference might result in signal terminated.
The software and drivers of this model of Bluetooth adapter has a high efficiency and is easy to use, but if there are
constant communication issues, it might be due to factors causing interference in the vicinity.
Under such circumstance, first, please remove the dedicated software program, then via executing the OS standard
operating system software program can reduce the frequency of the occurrence of problems; there has been many
physical proofs that malfunction situations are significantly reduced.
Keys that the top needs to be removed.
US configuration
[ E/S/D/F ] keys when DIP switch 4 is set as valid.
[ Del ] -> [ | \ ] key when both DIP switches 3 and 4 are set as
valid.
[ Alt ] -> [ cmd ], [ Win ] -> [ option ] keys when both DIP
switches 4 and 5 are set as valid.
* The top should not be removed for some keys.
Therefore, please do not carry out such operation for keys
other than the above keys
1. Please use a special key puller to vertically pull out the
keycap.
2. Please reverse the keycap, and align the protuberant part
of the special key puller with the upper and lower holes on
the keycap.
Please confirm that
the leg on the top
can be seen from
four corners.
3. Hold the bottom, and press hard the special key puller in, to
remove the top of the key.
4. Align the top with the bottom in accordance with lettering
direction, to restore to the original status.
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Removing top of keycaps
Use an attached special key puller to remove keycaps from keyboard; several keys need to be installed on the keyboard again
after reversing the keycaps.
In removing top of keycaps, please exercise caution, to avoid breaking off keycap pillar or keycap leg.
Special Key Puller
Bottom of keycap
Top of keycap
Top
Leg
Top
Pillar
Pillar or leg on the top is very small,
and may be broken off easily, so
please exercise caution in removing
and installing.
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