Manual FältCom ECII SE Eng
Page 31 of 36
9 Troubleshooting
9.1 Lift phone cannot be programmed
No power to the lift phone. For programming to be possible, the terminal strip marked ”TELE”
must be connected or external voltage connected via the DC/DC converter.
9.2 Lift phone unable to call up
1.
Note that
both
alarm receivers and alarm code must have been entered. Otherwise,
the lift phone will emit a tone burst when an attempt is made to connect an alarm.
2.
Check the telephone line. Measure the line voltage on the terminal strip connections
marked ”TELE” and that it shows minimum 32 VDC. See more under section Technical
Data.
3.
If the
Busy line function
is programmed but the lift phone is
not connected to external power the lift phone will be locked. To enter programming
mode the telephone line is first disconnected, keep
pressed on the keypad at the
same time as the telephone line is reconnected. After about 10 seconds programming
mode is activated when the
Busy line function
can be deactivated. The alternative is to
connect external power to the lift phone.
4.
If it takes long time before the dial tone is heard, the lift phone might start to early
dialing out the telephone number and thereby causing problems. Try to activate the dial
tone detection function with:
9.3 Lift phone calls up automatically at power on
The lift phone’s alarm button has closing function but the FältCom ECII SE is set for an alarm
button with breaking function (or vice versa). See
Programming
section.
9.4 Whistling
sound
from
loudspeaker (at alarm sequence)
If there is a whistling sound, when voice communication is set up during an alarm, this may be
due to acoustic feedback. Acoustic feedback may appear if the microphone and the
loudspeaker are installed too close to a flat surface, causing the sound to rebound between
them. See section
Installation instructions
.
9.5 Disturbance during voice communication
Install a separate suspension cable. In extreme cases, a screened suspension cable may be
required.
9.6 Technical
support
Further technical supports for lift phone FältCom ECII SE is available from your local
distributor, see section
Contact information
.
