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WARRANTYTERMS
1. PacificCommunicationsprovidesconsumerswiththefollowingwarrantyinrelationtothisEquipment,inadditiontocomplyingwiththe
requirementsofanyrelevantlegislation,includingthe
CompetitionandConsumerAct2010 (Cth)inAustraliaandthe ConsumerGuaranteesAct
1993 inNewZealand(the Acts ),exceptwhereaNewZealandconsumeracquirestherelevantProductforthepurposesofabusiness .
2. Inthiswarranty,wehaveusedthefollowingdefinitions:
(a) PacificCommunications , our or we meansPacificCommunications,adivisionofHillsHoldingsLimitedABN35007573417of159Port
RoadHindmarshSouthAustralia5007.
(b) Equipment meansthegoodsdescribedinthetableheaded“EquipmentDetails”overleaf.
(c) Material meansamaterialorcomponentusedbyPacificCommunicationsinthemanufactureoftheEquipment .
(d) WarrantyPeriod means24monthsfromthedateofpurchaseoftheEquipment . IftheEquipmentorpart(asthecasemaybe)is
repairedorreplaced,therewillbenoextensiontotheoriginalwarrantyperiod . ( Note: HDD’sinstalledinequipmenthavea12month
warrantyperiod)
(e) Workmanship meansthehandling,assemblyandmanufacturingprocessesperformedbyoronbehalfofPacificCommunicationsin
ordertomanufacturetheEquipment .
3. PacificCommunicationswarrantsthatforthedurationoftheWarrantyPeriod,theEquipmentwillbefreeoffaultsarisingfromdefectsin
WorkmanshiporMaterials,onthetermsandconditionssetoutinthiswarranty.
4.
PacificCommunicationsundertakesthatifduringtheWarrantyPeriod,theEquipment
,
oranypartoftheEquipment,hasfailedtooperate
correctlyduetofaultyWorkmanshipordefectiveMaterial,itwillrepairorreplacetheEquipmentorpart(asthecasemaybe)freeofcharge
onthefollowingterms:
(a) TheconsumermustretainproofofpurchaseoftheEquipment.PacificCommunicationsmayrejectawarrantyclaimonEquipment
wheretheconsumerisunabletosubstantiateproofofpurchasetothereasonablesatisfactionofPacificCommunications
.
(b)
Theconsumermustcontacttheserviceprovider(installer)whoinstalledtheEquipmentatfirstinstance,uponbecomingawareofa
defecttoanyEquipment.Alternatively,theconsumermaycontactPacificCommunicationson(03)96760222
.
(c) FollowingconsultationbetweentheserviceproviderandPacificCommunications,PacificCommunicationswilldeterminewhetherthere
isadefect,andifsoPacificCommunicationsagrees(atPacificCommunications’option)torepair,replaceorsupplyequivalentgoods,or
paythecostofanyofthoseremediestotheconsumer
.
(d)
IfrequestedbyPacificCommunications,theconsumermustreturntheEquipmenttoPacificCommunications.Theconsumerwillbe
responsibleforthecollectionandfreightcostsofreturningtheEquipmenttoPacificCommunicationsortoanydesignatedPacific
CommunicationsAuthorisedServiceCentreforrepairorreplacement.Theconsumerwillalsoberesponsibleforthefreightcoststo
deliveranyneworrepairedEquipmenttotheconsumer.
(e) Thiswarrantydoesnotinclude,andPacificCommunicationswillnotberesponsiblefor,anycostsassociatedwiththeinspectionor
evaluationoftheEquipment,northeremovalorreinstallationoftheEquipment.
(f) Pleasenote thataservicechargewillapplyifnofaultisidentifiedorifanyfaultdoesnotfallwithintheconditionsofthiswarranty.For
detailsoftheapplicableservicecharge,pleasediscussthiswithyourserviceproviderpriortomakingaclaimunderthiswarranty .
5. Theconsumer’srighttothiswarrantywillceasetoapplywhere:
(a) Securitylabels,identificationnumbersorserialnumbersaretamperedwithorremoved;
(b) TheEquipmenthasnotbeenusedinaccordancewiththeinstructionsprovidedintheOwner’sManualsuppliedwiththeEquipment,or
inaccordancewithusualuseforthattypeofequipment;
(c) Alterations,modificationsorrepairshavebeencarriedoutontheEquipment(unlessauthorisedbyPacificCommunications);
(d) Upgrades(includingsoftwareupgrades)arenotauthorisedandregisteredbyPacificCommunications .
6. ThiswarrantyisinadditiontoanynonexcludablelegalrightsorremediesconferredontheconsumerunderanyapplicableActandanysimilar
laws.Totheextentpermittedbylaw,PacificCommunications’liabilityforanynonexcludableconditionorwarrantyislimitedtorectifyingany
defectatitsoption,assetoutinparagraph4(c).
7. SubjecttotherequirementsofanyapplicableActorlegislationandtotheextentpermittedbylaw,noliability(whetherexpressedorimplied)of
anynaturewhatsoever,isacceptedbyPacificCommunicationsforanyconsequentialloss,damageorinjuryarisingasaresultofanyfaultinthe
Equipment.
8. ThiswarrantydoesnotextendtodamagetoEquipmentwhichoccursduringtransitortransportation,orwhichiscausedbyanyabuse,accident
orimproperinstallation,connection,use,adjustmentorrepairofgoodsotherwisethaninaccordancewithinstructionsissuedbyPacific
Communications.
9.
ThefollowingappliestoconsumerswhopurchasedarelevantProductinAustralia:
OurgoodscomewithguaranteesthatcannotbeexcludedundertheAustralianConsumerLaw.Youareentitledtoareplacementorrefundfora
majorfailureandcompensationforanyotherreasonablyforeseeablelossordamage.Youarealsoentitledtohavethegoodsrepairedor
replacedifthegoodsfailtobeofacceptablequalityandthefailuredoesnotamounttoamajorfailure.