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Deadlines for Submitting Warranty Claims
– Limited Warranty Terms and Conditions
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Deadlines for Submitting Warranty Claims
We aim to rectify genuine quality problems as a priority. This is generally achieved
by analysing and investigating why defective products have failed and by introducing
immediate corrective measures to prevent re-occurrence of failures. It is therefore
critical that all claims under this Warranty are promptly submitted to us as soon as
the Product fails, and in any event, within 14 days of knowledge of the matter of event
giving rise to the claim. No consideration will be given to claims under this Warranty
which are made after this period.
Product Liability and Product Safety
We should be informed immediately about any potential product safety concerns within
and outside the Warranty Period. We are well aware of our product liability and product
safety obligations and responsibilities. It is our aim to ensure appropriate product safety
standards are met in order to avoid injury, loss and damage caused by defects in
any Product.
Miscellaneous
This Warranty shall form part of the purchase contract in respect of the Product
between the system provider and the End-User and shall be complied with by
both parties.