Chapter 7. Troubleshooting
7-9
Printer
Problem: The printer cannot be added to the system.
Solution: The printer power is off or the printer is not correctly connected to
the computer.
Problem: The printer will not work.
Solution 1: The printer is not turned on, please turn on the printer.
Solution 2: The printer is not properly connected. Please make sure the
printer is properly connected.
Solution 3: There is no paper in the printer. Please put more paper in the
printer.
Solution 4: The printer driver is not installed or is configured incorrectly. Please
check to see that the printer is properly installed and configured.
Solution 5: The printer is a network printer and it is not properly connected to
the network.
Problem: The printer prints incorrect data.
Solution 1: The printer driver is not installed or configured correctly.
Solution 2: The printer connector is not correctly connected.